07/28/2026
What if "human error" isn't actually the root cause?
Many laboratory investigations end with the conclusion that someone made a mistake. In reality, errors often reveal weaknesses in processes, communication, staffing, technology, or workflow, not just individual performance.
Strong corrective action goes beyond fixing the immediate problem. It uncovers why the event occurred and helps build a more reliable system.
In our latest article written by Dr. Darryl Elzie, we explore root cause analysis and practical strategies for creating lasting improvements in laboratory quality.
Read the article at: https://labsymplified.com/a-root-cause-analysis-discussion/
We'd love to hear your perspective. What has been the most effective corrective action your laboratory has implemented?
Author: Darryl Elzie, PsyD, MHA, MLS(ASCP), CQA(ASQ) Errors Are Technical Events and Organizational Signals Clinical laboratory errors are often described as technical failures: a specimen was mislabeled,quality control was not reviewed, an instrument alarm was overlooked, or an incorrect resultwas....