Simpu

08/15/2024

Simpu just leveled up!

Text and email platforms are more easy to navigate now 🥳

With separate platforms, you can access all advanced marketing features in one glance.

Text - texts.simpu.co
Email - mails.simpu.co

11/15/2023

Curious about scaling growth in B2B marketing?

Join our Martech webinar with experts Jemima and Bukayo as they tackle key topics in B2B marketing.

🚀Overcoming challenges and effective strategies for B2B engagement.

📊The impact of technology, data, CRM, and marketing automation tools.

✨They also share insights, experiences, and actionable tips. Plus, our marketing lead will open the floor for your burning questions during the Q&A session!

👉🏽Save your spot via the link in our bio and be part of this insightful MarTech session!

11/09/2023

Before newsletters there were newspapers 📰

What was your favorite section of the newspapers?

11/07/2023

: Where some shine, others shy away.😅

Just like the laptop helps in this picture, there are tools and technology that make our work easier ✨

A shared inbox is a must have tool for your support team. It can help them save time by automating tasks. This way, they'll have more time to handle challenging customer issues.

So, don't be afraid to use these tools – they can make your work much easier and more fun 🤩

Link in bio to know more 🚀

10/23/2023

✨Obsessed with Simpu stickers much?

We have some new faces who followed us last week, and we'd like to give you a quick rundown of our core products.

Here's how Simpu makes your life easier 👇

1. Shared Inbox 📧 📥

Picture this: all your support channels, neatly organized in one inbox. It's like tidying up a cluttered room but for your messages.

Our inbox also helps you gather customer feedback instantly and enjoy smarter responses.

2. SMS Marketing 🤩

Stay connected with your customers throughout their entire customer journey by sending post-transactional, promotional, and personalized SMS messages.

Plus, our marketing platform has AI capabilities to help write your copy! ✨

3. Email Marketing 📧

With Simpu, you have the freedom to craft diverse email layouts, design your messages as you see fit, and send personalized content to your audience.

➕Get a comprehensive view of how your readers engage with your email.

Tomorrow, we'll take a deep dive into our shared inbox and provide you with some valuable tips to help you make the most of it!

Visit the link in our bio to know more about us ✨

10/23/2023

✨Obsessed with Simpu stickers much?

We have some new faces who followed us last week, and we'd like to give you a quick rundown of our core products.

Here's how Simpu makes your life easier 👇

1. Shared Inbox 📧 📥

Picture this: all your support channels, neatly organized in one inbox. It's like tidying up a cluttered room but for your messages.

Our inbox also helps you gather customer feedback instantly and enjoy smarter responses.

2. SMS Marketing 🤩

Stay connected with your customers throughout their entire customer journey by sending post-transactional, promotional, and personalized SMS messages.

Plus, our marketing platform has AI capabilities to help write your copy! ✨

3. Email Marketing 📧

With Simpu, you have the freedom to craft diverse email layouts, design your messages as you see fit, and send personalized content to your audience.

➕Get a comprehensive view of how your readers engage with your email.

Tomorrow, we'll take a deep dive into our shared inbox and provide you with some valuable tips to help you make the most of it!

Visit the link in our bio to know more about us ✨

10/12/2023

Curious if your support team is acing it?

Key metrics aren't mere data; they're your roadmap to achieving exceptional customer satisfaction! 🌟🚀

With our analytics view, you see the response times for each team member, promoting transparency within your team.

Kick off your 14-day free trial using the link in our bio!

09/22/2023

Today, we're thrilled to unveil our very first eBook, "Building a Customer-Centric Culture: Lessons from Paystack and PiggyBankNG." But this journey started long before this moment.

We've been on a journey to explore the world of customer-centric culture, and we're excited to share our findings with you! Simpu's content team has poured their hearts into this project over the past few months.

To make this eBook your ultimate resource, we delved into the wisdom of companies that have mastered it.

We sat down with the Customer Success leaders at Paystack and PiggyTech, and their insights are pure gold.

But we didn't stop there. We believe in the power of collaboration and shared knowledge. So, we reached out to other customer success professionals to get their invaluable thoughts and feedback on the book, before we shared this knowledge with the world.

Our goal with this book is simple yet profound: to provide startups struggling with customer success with the tools they need to thrive. We understand the challenges you face, and we want to be a part of your journey toward building a culture that puts customers at the heart of everything you do.

Special thanks to our invaluable contributors: Bukola Willoby, Stephen Amaza, Peace Itimi, Ifeanyi Nwoke, and Olabinjo Adeniran. Your insights have shaped this eBook into a valuable resource.

And a massive shoutout to the incredible Simpu team for their dedication in bringing this project to life: Bolaji Anifowose, Adebukola Ajayi, and Ufuoma Uvomata

Discover how to create a culture that sets you on the path to success. Download your copy here - https://www.simpu.co/customer-centic-culture

08/22/2023

Drive repeated sales to your tech startup with the best tools🚀

Partnering with Paystack, we're offering up to 50% off our Inbox Basic & Pro plans for the first year!

Deliver unparalleled customer service across social media DMs, emails, live chat, and texts.

Visit the link in bio to get started 🚀

06/21/2023

Being dragged online is no joke.

These days, social media is like a battlefield for brands, where customers can go all-out with their opinions. Positive reviews build trust and attract new customers, but what about negative reviews?

Unresolved negative reviews can be detrimental as it can harm a brand's image and drive customers away.

Read how to deal with negative customer reviews on social media.

This blog post provides valuable insights into handling negative feedback on social media and transforming it into an opportunity for growth and improved customer satisfaction.

05/25/2023

⚡️ Customer support is the backbone of any successful business. It's like the superhero squad that saves the day, building or breaking a company's reputation.

So, why does productivity matter? Well, let's start with the benefits: shorter customer wait times and happier faces. Who doesn't love that? But it doesn't stop there.

A more productive support team can handle a greater volume of queries, leading to increased revenue. Plus, they can tackle even the trickiest of questions, reducing customer churn like a pro.

🔍 In this blog post, we'll show you how to make your customer support team productive and effective - https://buff.ly/425lLBI

05/18/2023

Tired of dealing with messy email threads? We hear you! Life is already stressful and your inbox shouldn't add to the chaos. 📥✉️

Long threads are nothing but confusing and unnecessary. Who has time to spend minutes scrolling through endless messages just to find the one you need to respond to? Especially when multiple people are involved and opinions are flying left and right. 🔄🤷‍♀️

Dive into our blog post now and embark on a stress-free journey toward success. Your future self will thank you for taking this leap toward a more organized and productive work life! 💪 - https://buff.ly/42IcnF4