Miratech

Miratech is an IT services and consulting company. Miratech helps visionaries to change the world.

We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance

their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989. For additional information about Miratech, please visit www.miratechgroup.com

06/17/2026

Looking for your next career move?

We're hiring across sales, account management, recruiting, project management, and executive support functions. Join a global team helping some of the world's largest enterprises transform customer experience through technology.

📍 Current opportunities:

🇨🇦 Canada
🔹 Director, Client Management and Growth https://smrtr.io/zcgqP
🔹 Sales Development Representative https://smrtr.io/zcjKh

🇺🇸 USA
🔹 Global Account Director https://smrtr.io/yLYw_
🔹 Director, AWS Alliance and GTM https://smrtr.io/y__8G
🔹 Director, Sales https://smrtr.io/yFQty
🔹 Executive Assistant to CRO https://smrtr.io/yJ9cd

🇪🇺 Europe
🔹 SOC 2 Project Manager https://smrtr.io/yyqVD

🇮🇳 India
🔹 Regional Sales Manager https://smrtr.io/ymbND
🔹 Researcher https://smrtr.io/yRsmF

🇺🇦 Ukraine
🔹 Recruiting Manager https://smrtr.io/y__Ws
🔹 Senior IT Recruiter https://smrtr.io/xMS6n
🔹 Senior Recruiter (Executive Hiring) https://smrtr.io/yVbtr
🔹 IT Researcher (Recruiting) https://smrtr.io/xLTPF
🔹 Executive Assistant to CEO https://smrtr.io/y_VLT

🇵🇱 Poland
🔹 Executive Assistant to CFO https://smrtr.io/zm3hV

Ready to take the next step in your career? We'd love to hear from you.

06/11/2026

At Miratech, we believe sustainable performance starts with sustainable habits.

This month, our teams launched Wellbeing Journey 2026, a four-week initiative focused on practical ways to support personal wellbeing through small, consistent actions.

The journey explores four key themes:

🔋 Recovery
🍎 Nourish
💻 Mindful Work
🤝 Connect

Week 1 focused on Recovery, encouraging employees to pause, recharge, and be more intentional about how they manage energy and rest.

Whether it was spending time outdoors, taking a break from screens, or prioritizing better sleep, it has been inspiring to see colleagues across the company sharing what wellbeing looks like for them.

There is no single formula. The goal is simple: build habits that are realistic, sustainable, and meaningful over the long term.

A strong start to the journey. 💚

A special thank you to Olha Musiienko for organizing and driving this initiative, and to Justin Kearney, Kateryna Logginova, and James Eastwood for their support in shaping and developing the concept.

06/09/2026

Ukraine remains an important part of Miratech's global team.

We continue to invest, grow, and hire talented professionals across the country, creating opportunities to work on international projects, cutting-edge technologies, and some of the world's most complex CX and cloud environments.

🎯 Current opportunities in Ukraine:

🇺🇦 Senior Automation QA Engineer (Python) https://smrtr.io/z6Bqs
🇺🇦 Senior Java Developer https://smrtr.io/z9TZz
🇺🇦 Senior Java Developer https://smrtr.io/zdD79
🇺🇦 Senior Python Engineer https://smrtr.io/zb9wK
🇺🇦 Senior DevOps Engineer https://smrtr.io/zcdZ2
🇺🇦 Senior Full Stack Developer (Java, Angular) https://smrtr.io/y5tbd
🇺🇦 Project Manager https://smrtr.io/z4wzJ
🇺🇦 Operational Enablement Manager https://smrtr.io/y-Kxn
🇺🇦 QA Engineer https://smrtr.io/z4dzP
🇺🇦 Sales & Marketing Coordinator Intern https://smrtr.io/y7Y33
🇺🇦 Intern (ESG) https://smrtr.io/xHKwv

Ready for your next challenge? Join us.

06/08/2026

We are pleased to welcome James Coleman to Miratech as Vice President of Marketing.

James brings nearly two decades of global marketing leadership experience across some of the world's leading data, analytics, and information services businesses, including Nielsen, Gartner, and Elsevier.

As Miratech continues to grow across North America and Europe, James will lead our global marketing organization, helping strengthen our brand, accelerate go-to-market ex*****on, and support the next stage of our growth.

💭 "James joins Miratech at a pivotal moment as we accelerate into our next phase of global growth. His track record of building marketing functions that connect directly to commercial impact makes him the ideal leader to elevate our brand and go-to-market on the world stage."

— Matthew Ainsworth, Chief Revenue Officer

💭 "Miratech has the client reputation, the technical depth, the pace of innovation, and a track record that is truly industry-defining. What the teams here deliver for clients every day is exceptional, and I’m excited to play my part in making sure the wider market knows it and benefits from it — and in Miratech’s continued growth."

— James Coleman, Vice President of Marketing

We're excited to have James join us for the next chapter of that journey.

Welcome to Miratech, James.

06/04/2026

What sets MiraCloud apart?

It’s not one feature — it’s how everything works together.

💪 Built for flexibility
A subscription-based, always-on way of designing, engineering, and managing your CX ecosystem - designed to adapt as your priorities evolve.

🌎 Designed for real-world complexity
Multi-cloud, fully scalable, and built to handle the demands of large, complex, regulated environments.

💼 Powered by deep expertise
35+ years of engineering experience and 1,300+ certifications across cloud, CX, and platforms.

📊 Engineered for continuous performance
From AI integration to ongoing optimization, your CX ecosystem doesn’t just launch — it keeps improving and delivers continuous business value.

💨 Backed by proprietary technology
Purpose-built tools that reduce risk, speed up delivery, and simplify integration across systems.

👉 MiraCloud is built to support CX both as it operates today and as it evolves.

06/03/2026

Great strategy starts with the right conversation.

At Customer Contact Week Las Vegas, you'll find our senior team on the floor and ready to talk.

Michael McCarthy, Adam Underkoffler, Joseph Kelly, Amanda Traynor, Oksana Krutybich, Jared Vallner, and Marina Narozhniak will be at our booth throughout the event for real conversations about what's working in CX, what's not, and what's next.

Want to connect? Reach out to our team to schedule time or just stop by.

📍 Caesars Forum · Booth 633 · June 22–25

06/01/2026

We're pleased to announce that Mark Page has joined Miratech as our new Chief Financial Officer, effective June 1st.

Mark brings over 30 years of experience building and scaling organizations. Over 16 years at Kearney, he served blue chip clients as Global Lead for the telecoms and tech sectors, was elected to the Global Board three times, and as UK Managing Partner and EMEA co-lead, he oversaw a $500M business across 15+ countries. He has since co-founded and led the finance function of high-growth ventures, raising five financing rounds that built a €280M enterprise value.

In his new role, Mark will lead Miratech's global finance function – driving capital strategy, M&A, and financial governance as we continue to scale.

"Mark joins Miratech at a pivotal moment as we accelerate into our next phase of global growth. His rare combination of strong financial governance and hands-on entrepreneurial success makes him the ideal leader to help drive our strategic expansion. I am thrilled to welcome Mark to the team, and I am confident his leadership will lift our financial and operational capabilities to new heights," states Valeriy Kutsyy, Chief Executive Officer of Miratech.

Mark Page, Chief Financial Officer of Miratech, comments: "I'm delighted to be joining Miratech at such a pivotal moment. The team has built impressive client relationships and genuinely differentiated offerings in CX and AI - it's clearly a company where great work and great culture go hand in hand."

We look forward to the road ahead. Please join us in welcoming Mark to the team. 🌍

👉 Read the full announcement https://miratechgroup.com/about/news/miratech-appoints-mark-page-as-chief-financial-officer/

05/28/2026

MiraCloud is designed for how modern CX actually works.

What it is:
✅ A subscription-based managed cloud service combining expert delivery with proprietary tools, taking end-to-end ownership of your CX ecosystem — from design and integration to AI and continuous optimization.

What it’s not:
❌ A one-time implementation
❌ A traditional managed service
❌ A fixed-scope contract

MiraCloud supports CX as it evolves continuously.

👉 That’s the shift from one-and-done delivery to continuous ownership.

05/26/2026

From telecoms engineer in Latin America to trusted Genesys Cloud architect on global projects. That's the journey of Gabriel Pablo Urioste Amarillo, Senior PS Consultant at Miratech. 🌎

With over 15 years of experience in contact center platforms, cloud solutions, and integrations, Gabriel wasn't looking for just another job when he found Miratech. He was looking for a place to grow.

"What attracted me was the opportunity to work with enterprise customers and international projects while continuing to develop both technically and professionally."

His role has come a long way since then. What started as ex*****on-focused work gradually evolved into something much bigger. Today, Gabriel leads customer workshops, designs cloud architectures, mentors colleagues, supports presales, and helps bridge technical and business conversations at the highest level.

One of his proudest moments? Guiding large-scale Genesys Cloud migrations involving multiple teams, tight coordination, and real-time problem-solving under pressure. "Seeing a successful go-live after months of preparation is extremely rewarding."

Beyond the technical wins, it's the people and the pace that keep him energized. Collaborating with talented colleagues across different countries, picking up new skills on every project, and staying at the edge of what's possible in cloud and AI.

His advice to anyone considering this path?

"Be curious and never stop learning. And don't be afraid to take on challenges. Some of the best growth opportunities come from stepping outside your comfort zone."

Stories like Gabriel's are what Miratech is built on. If you're ready to write your own, check out our open roles and join the team. 👉 https://miratechgroup.com/career/

05/21/2026

What does good CX ex*****on actually look like?

Not in theory. In practise.

Here’s what we have delivered with our flexible, subscription-based managed cloud service MiraCloud:

🔹15–40% reduction in total cost of ownership
🔹 Business-critical MVPs delivered in weeks
🔹10–30% automation gains with production-ready AI deployments

And no — this isn’t about picking the “right platform.”

It’s about what happens before, during, and after it’s implemented.

👉 The biggest gains don’t come from technology.
They come from how it’s continuously managed, optimized, and evolved.

Address

140 Broadway
New York, NY
10005

Website

http://www.miratechgroup.com/

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