Miratech

Miratech is an IT services and consulting company. Miratech helps visionaries to change the world.

We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance

their business. Our culture of Relentless Performance enables over 99% of Miratech’s engagements to succeed by meeting or exceeding scope, schedule and/or budget objectives since our inception in 1989. For additional information about Miratech, please visit www.miratechgroup.com

08/27/2026

On August 24, 1991, at 21:04, a Ukrainian flag was carried into the Verkhovna Rada as Ukraine declared its independence.

It was not a standard flag. During the Soviet period, displaying the Ukrainian flag could lead to persecution, and fabric in the traditional deep blue color was difficult to find. The activists who secretly made this flag used the material they could get. It was light blue instead and measured exactly 7.34 metres.

Today, replicas of that historic flag are helping Ukraine once again.

Miratech has joined an initiative supporting the Come Back Alive Foundation (https://savelife.in.ua/en/) by purchasing 10 of the 1,000 limited-edition replicas. Our contribution will support the purchase of unmanned ground robotic systems for Ukraine’s Defense Forces.

The flags will find their place across Miratech. We plan to display them in our offices in Kyiv, Warsaw, and Vinnytsia, while others will be given as meaningful gifts. One will remain in our Kyiv office as a reminder of the people who fought for Ukraine’s freedom 35 years ago and those defending it today.

Some symbols carry history. This one now carries help as well.

Thank you to our ESG team, Olga Skydan and Oksana Ognevaya, for bringing this initiative to Miratech and making our participation possible.

Glory to Ukraine! 🇺🇦

08/26/2026

What does a partnership built over nearly a decade look like?

For Axactor and Miratech, it’s about trust, collaboration, and always finding ways to do things better.

Thank you to Tor Arve Kvalnes, CTO at Axactor, for sharing his perspective, and to the entire Axactor team for trusting Miratech since 2016.

Here’s to what we continue to build together.

08/20/2026

Great recruitment is always about understanding what the business needs and finding the right person to help make it happen.

Meet Anastasiia Shtanoprud, Senior Recruitment Consultant at Miratech.

With 9+ years of experience across Talent Acquisition, HRBP, and People Operations in international IT companies, Anastasiia specializes in technical and leadership recruitment.

She is known for bringing structure to complex hiring, building strong partnerships with hiring managers, and creating a positive candidate experience from the first conversation to the final decision.

And right now, Anastasiia is looking for people to join Miratech in two key roles:

📌 Technical Project Manager, Telecom
https://smrtr.io/zCPWd

📌 Delivery Director
https://smrtr.io/zXspT

📌 Product Manager for CCT Data
https://smrtr.io/BqbZm

Interested? Look at the roles or reach out to Anastasiia directly to start the conversation.

08/19/2026

The biggest challenge in enterprise CX isn't AI.
It's everything AI needs to connect to.

Join Erik Delorey, Director of Innovation Engineering at Miratech, for a practical session on why integration has become the foundation of modern customer experience.

🎤 Integration Is the Experience: Connecting CX, AI, Data, and Operations at Enterprise Scale

📅 Wednesday, September 2
🕜 1:30 PM

In this session, Erik will explore:

✔️ Why integration determines the success of every AI and CX initiative

✔️ How agentic AI is changing the way enterprises modernize legacy environments

✔️ What every organization should document before investing in cloud CX or AI

✔️ The integration inventory every enterprise should have before starting its transformation

If you're attending Genesys Xperience, add this session to your agenda. You'll leave with practical ideas you can apply immediately.

And if you would like to book a meeting with the team, click here: https://miratechgroup.com/miratech-at-xperience

See you there.

08/14/2026

Growth starts with curiosity.

When Alejandro Echeverri Herrera joined Miratech, it wasn't part of a long-term plan. After nearly 10 years working with BPOs across Colombia, Ecuador, Panama, and Brazil, he received a message on LinkedIn that opened the door to a completely new chapter.

Today, that decision has taken him beyond regional projects and into a truly global environment, working with colleagues and customers from around the world.

For Alejandro, learning has always been the biggest motivation.

When he saw the opportunity to expand into Genesys Cloud, he didn't wait for someone to tell him what to do. He enrolled in training, earned certifications, and continued building his expertise. More recently, he's been exploring AI, studying independently and applying what he learns to customer proof of concepts.

That mindset has already made an impact.

One of Alejandro's proudest moments came when he and his team developed an AI demonstration showcasing Genesys Cloud capabilities. The customer was so impressed that the session was repeated for additional departments in Spanish, opening even more opportunities for collaboration.

Along the way, Alejandro has also been recognized with Miratech's "Earn Trust Through Reliability" award, a reflection of the confidence he has built with both customers and colleagues.

Outside of technology, what he values most is the people.

Working in a multicultural, multilingual environment has given him the chance to learn from different perspectives while also enjoying the flexibility to spend more time with his family and pursue his passion for cycling.

Looking ahead, Alejandro is focused on expanding his expertise in Genesys Cloud, AWS, and AI, with the goal of becoming a Technical Leader.

His advice for anyone considering a career at Miratech?

"Take it without hesitation. It's a great opportunity to grow your career, work on exciting projects, and learn from people across different countries, cultures, and experiences."

Thank you, Alejandro, for sharing your story and for embodying the curiosity and continuous learning that help drive Miratech forward.

Ready to grow your own career? Explore our open opportunities: https://miratechgroup.com/career/

08/13/2026

08/11/2026

In less than a month, the customer experience community will come together in Las Vegas for Genesys Xperience 2026.

From September 1–3, Miratech will be there as a Platinum Sponsor, joining customers, partners, and industry leaders for three days of ideas, innovation, and conversations about the future of CX.

Events like Genesys Xperience are about much more than keynotes and product announcements. They're an opportunity to learn from real-world experiences, exchange perspectives with peers, and explore what's working across the industry.

If you're attending, we’d love to connect. Stop by the Miratech booth to discuss AI, cloud, customer experience, or simply reconnect.

📍 September 1–3, 2026
📍 Wynn Las Vegas

See you there!

07/31/2026

Most CX programs focus on getting to go-live.

That's where MiraCloud is different.

We believe go-live is the beginning, not the end.

Every CX ecosystem needs four capabilities working together:

🔹 Design – Build the right architecture, customer journeys, AI strategy, and migration roadmap.

🔹 Engineer – Configure, integrate, automate, and test everything as one connected ecosystem.

🔹 Operate – Keep platforms secure, resilient, and performing with 24/7 operational management.

🔹 Optimize – Continuously improve AI, customer journeys, performance, and costs as business needs evolve.

This is the DEOO methodology: Design. Engineer. Operate. Optimize.

It's how MiraCloud treats CX as a living ecosystem instead of a one-time IT project, helping organizations deliver continuous business value long after deployment.

07/29/2026

Before we dive into this week's fresh vacancies, we wanted to share a few interesting facts about the amazing people behind Miratech's recruitment success.

🌍 Today, our Recruitment team is truly global, bringing together 30+ professionals across Europe, North America, Latin America, and Asia, combining local market knowledge with global hiring expertise.

⏰ With team members across multiple time zones, we operate 24/5, supporting hiring in 35+ locations worldwide for some of the world's leading companies.

🏆 Our recruiters' expertise has been recognized through several local and international awards, including the Ukrainian Recruitment Awards and HRO Today recognition.

💪 From highly specialized technical roles to senior leadership positions, our recruiters successfully fill roles across virtually every level of complexity, seniority, and specialization. That's why global organizations trust Miratech to support even their most challenging hiring needs.

And now that you know a little more about the people powering recruitment at Miratech, let's take a look at this week's opportunities. 👇

💻 Engineering & Technology

Senior Java Developer (India) — https://smrtr.io/zYQTd
NET Developer (India) — https://smrtr.io/zQS2p

Amazon Connect Support Engineer (Brazil) — https://smrtr.io/zWKgp

NICE CXone Support Engineer (India) — https://smrtr.io/zXHd3

Junior L1 Genesys Support Engineer (Argentina) — https://smrtr.io/zYL9K

Junior Business Analyst (Ukraine) — https://smrtr.io/zXFLb

🎯 Business & Leadership

Delivery Director, MiraCloud Implementations (Canada) — https://smrtr.io/zXspT

Global Account Director (United Kingdom) — https://smrtr.io/zRXPz

Pre-Sales Solutions Architect (India) — https://smrtr.io/zRYzb

Procurement Specialist (Ukraine) — https://smrtr.io/zJxX_

Executive Assistant (Ukraine) — https://smrtr.io/zWHJP

IT Researcher (Recruiting) (Ukraine) — https://smrtr.io/zv5NM

Address

140 Broadway
New York, NY
10005

Website

http://www.miratechgroup.com/

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