Mphasis Silverline

11/09/2026

A big thank you to Salesforce's Enterprise Banking, Wealth, and Asset Management team for welcoming us to their QBR sessions in Atlanta last week. It's always exciting to connect with our Salesforce partners and collaborate on how we can turn our customers' priorities into growth opportunities for all of our teams.

We wrapped up the day with the Jaguars v. Ravens at Cosm Atlanta, an immersive entertainment venue that offered a thrilling way to watch the game on a massive screen. It was a pleasure to unwind with our colleagues and experience the game on an epic scale.

11/05/2026

What if your sales development process could scale without adding headcount?

Our team recently built an Agentforce SDR Agent, SAM, to demonstrate how Agentforce can support sales development teams and create more efficient paths to pipeline growth. The result? Less manual work, faster engagement, and more time spent building customer relationships.

If you're evaluating agentic AI for your sales team, check out this article for a practical example of what implementation can look like for your organization: https://bit.ly/4ireF5P

Learn how we built SAM, an Agentforce SDR Agent that engages and qualifies visitors through a seamless conversational experience.

11/02/2026

We love hearing from customers who take the time to research their options and decide on CalendarAnything for their Salesforce scheduling solution. This ⭐️⭐️⭐️⭐️⭐️ AgentExchange review highlights the direct value CalendarAnything provides teams that are looking to reduce the number of messages they send around scheduling.

Get started with CalendarAnything today: https://sforce.co/3W929PQ

10/28/2026

Join us on November 12 at 3:30 p.m. ET as we explore how financial institutions can move beyond AI experimentation and begin delivering real value to their teams.

Our experts will guide attendees through practical, scalable AI use cases, including ways to use our Salesforce-native CalendarAnything solution as a scheduling layer for any AI agent.

Whether you’re exploring your first AI use case or looking to expand existing investments, this session will provide actionable guidance and industry expertise to help you build a roadmap from vision to value.

Register at the link below. Not sure you can attend? You can still register and we'll send you a recording afterward.

https://bit.ly/4imVtVo

10/27/2026

Headless 360 marks a fundamental shift to the Salesforce platform: UI is no longer the primary interface. APIs, CLI, and MCP tools are.

Read our new article by Eshaan Jain to learn how Headless 360 impacts the ways teams use Salesforce and the steps to take for a successful Headless 360 implementation. https://bit.ly/4iIyjdB

10/22/2026

Close the gap between AI ideation and ex*****on with our AI Innovation Studio.

The studio helps organizations across industries accelerate their AI adoption by targeting the moments where AI removes friction, compresses cycle time, and improves decisions. The team identifies where intelligence can change outcomes and assembles the technologies and information required to make it possible.

Learn more about the AI Innovation Studio and watch demos of our AI-powered solutions: https://bit.ly/4ixvBYi

10/15/2026

Brundage Group is a leading provider of physician-led, tech-enabled clinical and revenue integrity solutions for U.S. hospitals and health systems.

When they needed a calendar for large-scale appointment scheduling, they implemented CalendarAnything as a Salesforce-native scheduling and calendar solution that would enhance visibility and collaboration.

With CalendarAnything, Brundage Group is able to identify physicians that are on-call, see what shifts a physician has picked up, and which shifts are still open to assign cases accordingly.

Read their success story: https://bit.ly/3VLTKle

10/14/2026

With more and more financial institutions turning to AI to reimagine customer service and engagement, solutions like Agentforce Operations and Agent Fabric are vital for coordinating and controlling AI agents across the enterprise.

These are the latest Salesforce AI innovations that can deliver real business value for your organization: https://bit.ly/4BbqKUc

Salesforce AI innovations like Agentforce Operations and MuleSoft Agent Fabric help financial institutions deliver better experiences.

10/13/2026

In the Agentic Enterprise, AI agents handle routine processes, research, and ex*****on so that humans can focus on strategic judgment and relationship building. Agentforce provides the unified architecture to make this partnership work at enterprise scale.

Mphasis Silverline helps you design and deploy this operating model to maximize human impact across your organization. Map out your team's transition with our strategists today: https://bit.ly/4ijZ3ko

10/08/2026

Our Managed Services team supports hundreds of Salesforce environments, ensuring that companies get the most out of their investment. Here are 50 of the biggest Salesforce challenges organizations face — is yours one of them? https://bit.ly/3EsIEWc

Download this eBook to learn 50 reasons why organizations have turned to our team of Managed Services experts for their Salesforce problems.