ATSG ATSG is a tech-enabled IT Services and Solution Provider that delivers Digital Innovation providing ATSG, Inc.

was founded in 1994 as an IT solution provider with an initial focus in the enterprise networking arena. Over the past two plus decades ATSG has grown and evolved into a holistic Managed IT services company, bringing Technology Solutions as a Service to the marketplace at large. This expansion of capabilities and offerings has included, public and private cloud, collaboration, unified communicatio

ns, digital workplace, mobility, hybrid infrastructure and security, as well as complete Microsoft and Cisco based application offerings.

02/20/2025

Gartner predicts that by 2026, 40% of organizations will repurpose PCs as Thin Clients to run Windows 11.

Windows 10 is approaching end of life in October 2025.

Organizations relying on legacy hardware are vulnerable to security risks, compliance challenges, and significant capital expenditures for hardware refreshes.

But upgrading to Windows 11 can be costly, especially when outdated PCs don’t meet system requirements.

Desktop as a Service (DaaS) provides you the option to deliver a high-performance experience on older devices -offering the feel of the latest technology without costly upgrades.

With DaaS you can:

✅ Extend the life of existing PCs—even if they can't run Windows 11
✅ Eliminate the hassle of OS licensing (we include it!)
✅ Save costs while modernizing your IT environment.

02/14/2025

AI is transforming industries. But for many organizations, the journey to AI adoption is unclear, complex, and overwhelming. AI adoption has grown 2.5x since 2017, but fewer than 20% of companies have successfully scaled AI across their business.

Confusion Over Where to Start – Enterprises know AI can drive efficiency and innovation but struggle to identify the best use cases.
Lack of AI-Ready Infrastructure – Many organizations lack the data architecture, processing power, and security required for seamless AI integration.
Talent & Skill Gaps – AI adoption isn’t just about technology—it requires skilled teams who can build, implement, and manage AI solutions effectively.
Ethical & Compliance Concerns – Organizations need to ensure their AI strategy aligns with regulatory frameworks and responsible AI principles.

When implementing AI, one of the first questions to ask is- What data do I need?

#1: Public or Private AI solution
Start by determining whether your AI will rely on private data (confidential corporate information) or public data (freely available on the internet). If your AI model needs access to sensitive business data- like customer records or financial reports-you will need a private AI solution that keeps data within your organization’s secure environment.

#2: Unique language or Lexicon
Another key factor is whether your business has a unique language or lexicon. Industries like healthcare, law, finance, and technology use specialized terminology that may not be fully understood by public AI models.
Public AI models, like ChatGPT, pulls knowledge from the internet, which is useful for general inquiries but not for analyzing private corporate data. If you need AI to handle internal information- such as customer billing details- you will require a private AI solution within your infrastructure.

Solution #1: Copilot
This is where Microsoft Copilot stands out. It seamlessly integrates with Microsoft 365, granting access only to files you already have permission to view. It also maintains a clear separation between private and public data, ensuring security and compliance.

Solution #2: AI Managed Services
AI advisory and consulting services help organizations evaluate their AI maturity, identify gaps, and build a scalable roadmap for AI success. It bridges the gap between AI curiosity and AI ex*****on, helping businesses define a clear, strategic path toward AI-driven transformation.

Ultimately, the right AI solution depends on your business goals and data requirements. Do you need AI for general research, internal analytics, or workflow automation? Reach out to us if you would like to learn more about our AI-related services.

Violets are blue, roses are red, I hope you're ready because Windows 10 is dead.Our webinar series kicks off TODAY at 4p...
02/11/2025

Violets are blue, roses are red, I hope you're ready because Windows 10 is dead.

Our webinar series kicks off TODAY at 4pm EST with insights on security, the cloud, and why that Windows 11 update can't wait.

Join us for expert-led discussions and learn how to stay secure, compliant, and ahead of the curve.

Don't miss out. Click on the link below to register:

www.evolveip.net https://ecs.page.link/Jqns3

Join Us for Our Exclusive Webinar Series – Every Tuesday!Kick off your week with insights from top industry experts! Eve...
02/07/2025

Join Us for Our Exclusive Webinar Series – Every Tuesday!

Kick off your week with insights from top industry experts! Every Tuesday, we’re bringing you deep dives into Desktop as a Service, Windows 11 security, and the future of IT.

Expert-Led Discussions
Actionable Strategies
Live Q&A Sessions

Don’t miss out on the knowledge you need to stay secure, stay compliant, and stay ahead.
📅 First session starts Tuesday 2/11 at 4pm EST – Add your spot to your calendar!

https://ecs.page.link/Jqns3

02/03/2025

When the IT Director of a mid-sized financial services firm started receiving daily complaints about sluggish application performance and frequent disruptions in their virtual desktop environment, the pressure was mounting. Employees were frustrated, productivity was plummeting, and the helpdesk was overwhelmed with tickets.

Despite monitoring tools in place, the root cause of the performance issues remained elusive. IT was stuck in reactive mode, constantly firefighting without a clear path forward. That’s when they adopted DEX Insights powered by our DaaS solution — and everything changed.

With real-time visibility and actionable analytics, the IT team quickly identified resource bottlenecks and optimized workloads. Proactive anomaly detection flagged unusual spikes in VM usage, enabling swift resolutions before employees even noticed an issue. Historical analytics helped forecast resource needs, ensuring the environment remained resilient as the business scaled.

The result? A 40% drop in support tickets, faster application response times, and a happier, more productive workforce. The IT Director went from being a firefighter to a strategic enabler of business success.

Imagine having this level of control and foresight for your environment. With our DEX capabilities, you gain:
🚀 Real-Time Monitoring: Keep tabs on VM performance with near-instant updates.
📊Historical Analytics: Identify patterns and predict future resource needs.
🔍User Experience Analytics: Optimize employee interactions for better outcomes.
⚡Proactive Anomaly Detection: Solve issues before they impact your workforce.
🛠️Tailored Recommendations: Receive custom advice for maximum efficiency.

We deliver managed services and work as an extension of your IT team to help you shift from reactive firefighting to proactive innovation.

Why is DEX relevant?As a services and solutions provider, our fundamental goal is to enable your company to leverage tec...
01/31/2025

Why is DEX relevant?

As a services and solutions provider, our fundamental goal is to enable your company to leverage technology in order to be the best version of itself.

How do you do that?

You do that by enabling that company’s users to be the best versions of themselves.

If you can provide them a secure workspace that:

- is easily accessible from anywhere

- allows them to be highly productive

- provides unfettered access to the apps and data they require

- is easily and quickly supportable by IT

- allows them to onboard quickly and easily to begin their user journey, and offboard with no hassle when the time comes to move on

- doesn’t break the bank

…you are on your way to a rock-solid Digital Employee Experience.

Better DEX -> happier users
Happier users -> better productivity
Better productivity -> Happier customers
Happier customers -> better work experience
Better work experience -> happier users
and on -> and on -> and on -> and on

Optimize your DEX today with the combined power of Evolve IP and ATSG’s Desktop as a Service and Cloud End User Computing solutions!

01/28/2025

You know those days when you feel like you're drowning in security alerts?

We understand the challenges of managing a modern security landscape. That's why we provide a combination of best-in-class tools, including Expel, CrowdStrike, Microsoft Sentinel, and Tenable, to provide threat detection and response.

But we also recognize that every organization is unique. That's why we work with you to incorporate your existing security tools into our SOC framework.

Hear from our SVP of Cybersecurity, Victor Tingler, as he shares insights into our SOC capabilities and how we can help you strengthen your security posture.

"Why would I be interested in an MDR solution when I already have an existing security product?"Consider the idea of sec...
01/21/2025

"Why would I be interested in an MDR solution when I already have an existing security product?"

Consider the idea of security cameras...

a pretty effective deterrent in most cases; right?

But security cameras are at their most effective when they are actively monitored by security personnel who can intervene if they see suspicious activity.

Without monitoring, sure... those cameras may record suspicious or illicit activity, but they can't prevent it from happening, they can only make responding, after the fact, easier.

Don't invest the time, money, and integrity of your business' systems, applications, and data to an unmonitored bank of security feeds!

Find the right fit solution that can give you the and peace of mind that your organization needs to STOP security breaches and not just REACT to them.

"My Electronic Medical Record (EMR) solution is in the Cloud. Why would I worry about what devices/laptops/desktops my u...
01/17/2025

"My Electronic Medical Record (EMR) solution is in the Cloud. Why would I worry about what devices/laptops/desktops my users use to connect to it? It is already secure.”

It is easy to fall into this trap that if your EMR (or any critical data or app) is in the Cloud, the underlying client devices interacting with it don’t matter.

Regardless, you still want to safeguard yourself from users with compromised devices accessing your SaaS-based applications like EMR.

If a user has a laptop that has been compromised and they use a browser on that laptop to get to the SaaS app that holds your secure data, then there’s a good chance that data can get compromised or stolen as well.

If a user saves data from that SaaS application locally on their machine and that machine is stolen, lost, or breached, how can you ensure that privileged data won’t fall into the wrong hands?

Now, many companies guard against these risks by only allowing users to use company-issued and company-managed devices with whatever security solution they force onto those systems.

Why make all of those devices an extension of your secure network? Why extend your management and support to all of those physical machines wherever they may be?

Isn’t there a better way?

With DaaS, there is. A solution allows you to provide your users a secured, managed, and monitored ‘container’ in which to work that is isolated from the device they use to access it.

This lets your users securely and productively work from anywhere on any device while ensuring the security and integrity of your, your patients’, your clients’, and your customers’ data and your most privileged applications.

01/15/2025

Organizations reported a mean cost to recover from a ransomware attack of $2.73M in 2024, an increase of almost $1M from the $1.82M reported in 2023 (Source: The State of Ransomware Attacks by Sophos)

Many mid-size businesses with 50+ employees have started to adopt MDR to pivot from reactive to proactive cyber security.

According to Gartner®, by 2025, 60% of organizations will be actively using remote threat disruption and containment capabilities delivered directly by MDR providers, up from 30% today.

Do any of the following situations resonate with you?

Struggling with too many security tools and alerts?
Lacking visibility, context, and the skills to secure your investment.
Looking to reduce SOC workload due to alert fatigue.
Looking to build a SOC but don’t have the time, skills, or budget.
Fed up with being tied to a fixed tech stack that doesn’t support the evolution of their business.

If the answer is yes, our MDR solution can help alleviate some of the problems.

Our MDR offering is designed with flexibility in mind, allowing you to bring your own tools or utilize the solutions we provide.

With a global team operates 24/7 to free your from the hassle of keeping the lights on. From Tier 1 engineers handling the heavy lifting to Tier 2 and Tier 3 specialists tackling critical incidents, we ensure every threat is addressed effectively.

When major incidents arise, our SOC managers step in to oversee resolution, providing a comprehensive approach to cybersecurity, all while keeping you in the loop.

In today’s competitive landscape, IT uptime and efficiency are critical for business success. However, managing a comple...
01/09/2025

In today’s competitive landscape, IT uptime and efficiency are critical for business success. However, managing a complex IT infrastructure, and supporting diverse end-user needs can be a significant challenge for in-house IT teams.

This is where our Enterprise Service Desk capabilities come in, by providing a robust and scalable solution that takes the burden of day-to-day IT management and support processes off your shoulders.

Enterprise Service Desk solves for various aspects of your IT operations, including:

▪️ End User IT Help Desk Support
▪️ Incident & Request Management
▪️ Service Level Agreement (SLA) Management
▪️ Quality of Service Management
▪️ Advanced Reporting & Analytics

The results?

Our customers have experienced up to 40% reduction in incident resolution time, and a 30% decrease in operational IT costs

Our team of experienced and certified professionals acts as an extension of your IT department, delivering 24/7/365 support for all your IT needs. We leverage industry-leading tools and best practices to resolve incidents quickly, minimize downtime, and ensure your users have a seamless experience.

Are you an IT leader considering Desktop as a Service but have the following concerns? Our subject matter experts clarif...
01/07/2025

Are you an IT leader considering Desktop as a Service but have the following concerns? Our subject matter experts clarify a few DaaS objections.

1. "We’re concerned about data security."

With DaaS, your data never leaves your organization to go and live on end-points and devices. Instead, it lives on the private or public cloud of your choice. This reduces your worry about your devices being compromised and allowing viruses, malware, and ransomware to come from edge devices and client computers into your corporate network. This relieves you from the stress of data being compromised due to lost or stolen devices. Also, DaaS includes advanced encryption, multi-factor authentication, and centralized management to ensure your company data remains secure.

2. "We’re worried about the performance."

DaaS tends to increase performance, productivity and user experience. Here's how. If you're a remote user today and are using VPN to connect into your corporate environment, every time you run an application, you're sending traffic back to your headquarters, datacenter or where ever your application and data reside. Meaning, there is a round trip time that happens every single time you work on the data.

DaaS brings the work that you're doing directly adjacent to the data center that you're working on. By virtue of the fact that where you're doing your work exists in the same network as to where your server environment, applications and data resides, you will find that the performance is better. DaaS eliminates the latency that previously existed between your application on the client side and on the back end of your server side. DaaS has a higher latency tolerance than running a CRM application across a VPN connection. By virtue of proximity, performance increases, which also improves productivity.

3. "We don’t want to lose control over our IT environment."

It’s natural to be cautious when evaluating a solution that might seem to shift control away from your team. However, it’s important to note that our DaaS solution is designed not to take away control, but to refocus your control where it matters most—on strategic initiatives and critical IT decisions, rather than on the day-to-day maintenance and firefighting that often consumes IT resources. Let’s rethink control—not as a burden to micromanage, but as a tool to lead smarter.

From access controls to security policies, DaaS still keeps you in the driver’s seat. You decide who gets access, how resources are allocated, and what security standards to uphold. By offloading routine tasks like updates, patching, and software management to our team, you gain time to focus on higher-value activities like improving IT processes, ensuring compliance, or driving business value. Additionally, it frees you from the worry of compromising the data that lives on employees' devices.

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