Impel

Impel Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform.

Dealers have spent 30 years buying tools on one promise: fewer people, doing more. And yet, the average salesperson stil...
09/02/2026

Dealers have spent 30 years buying tools on one promise: fewer people, doing more. And yet, the average salesperson still moves about the same 10 cars a month they did before any of it showed up.

On CBT News' Inside Automotive, our Chief Product Officer Matt Muilenburg names why: the problem was never a missing feature. Every system hoarded its own data, and no one had the hours to connect it. That's the gap AI finally closes.

Matt breaks down the single customer view the industry's chased for two decades, why the smart money is moving off point solutions, and the "AI quarterback" role about to reshape the org chart.

Watch Matt's full conversation with Jim Fitzpatrick here → https://impel.pulse.ly/xs5sjbime4

Chat AI engages shoppers the moment they land on your site, answering VIN, trade-in, and financing questions, then booki...
09/01/2026

Chat AI engages shoppers the moment they land on your site, answering VIN, trade-in, and financing questions, then booking the test drive automatically. Sales AI picks up the same conversation over email and SMS, so no lead slips through the cracks between visits.

Your team walks into a calendar of qualified appointments. Not a queue of cold leads.

This is what Automotive AI is supposed to do. And it's now certified for the INFINITI Digital Program.

Learn how INFINITI dealers are selling smarter with Impel: https://impel.pulse.ly/iirbahv01s

With Sales AI and Chat AI, Nissan dealers are lifting appointment-set rates, conversions, and team efficiency. AI that e...
08/31/2026

With Sales AI and Chat AI, Nissan dealers are lifting appointment-set rates, conversions, and team efficiency. AI that engages instantly, converses naturally, and converts consistently, from first website click to service scheduling.

Your customers move fast. With Impel, your dealership moves faster.

Now certified for Nissan's Digital Dealer Program.

Request A Demo --> https://impel.pulse.ly/bortoqknpv

By the time a shopper reaches your store, they've researched, compared, and decided on their own. Then they hit financin...
08/28/2026

By the time a shopper reaches your store, they've researched, compared, and decided on their own. Then they hit financing, and stall.

It's one of the most common questions our AI agents get: nearly 15% of all requests. Until now, dealers had two ways to answer it. A calculator that guesses, or a handoff that adds friction.

Impel and SelectFI are bringing financing intelligence into the conversation, providing accurate, personalized payments by chat, text, and email. Soft pull only, no score impact. The AI agent predicts the payment.

Early pilots: dealers turned 25 to 35% of financing questions into qualified appointments.

Get the Details: https://impel.pulse.ly/hjxgfulf93

Impel Chat AI engages shoppers the moment they land on your site — answering VIN, trade-in, and financing questions, the...
08/25/2026

Impel Chat AI engages shoppers the moment they land on your site — answering VIN, trade-in, and financing questions, then booking the test drive without a rep lifting a finger. Sales AI picks up the same conversation over email and SMS, so no lead slips through the cracks between visits.

Your team walks into a calendar of qualified appointments. Not a queue of cold leads.

This is what Automotive AI is supposed to do.

Learn how Nissan dealers are selling smarter with Impel AI—now Nissan certified. https://impel.pulse.ly/70nollylfw

Meet the AI that works like your best salesperson, on every lead, every time.Chat AI captures and engages every website ...
08/24/2026

Meet the AI that works like your best salesperson, on every lead, every time.

Chat AI captures and engages every website sales and service conversation. Sales AI nurtures leads over email and SMS and books the appointments that drive conversion. Together, they answer complex questions, deliver concierge-style experiences at scale, and schedule appointments automatically, so you never miss an opportunity. No added headcount required.

And now, both Chat AI and Sales AI are INFINITI-certified.

See what Impel AI can do for your dealership → https://impel.pulse.ly/mm8ov3gyml

On Car Dealership Guy’s Daily Dealer Live, our SVP of Operations Britt DeJohn made the case most dealers aren't ready fo...
08/21/2026

On Car Dealership Guy’s Daily Dealer Live, our SVP of Operations Britt DeJohn made the case most dealers aren't ready for: the real revenue leak isn't the showroom. It's the service drive. And customers aren't leaving over price. They're fleeing the friction.

The fix isn't more hustle from an already-stretched team. It's giving them a way to reach every customer before the shop down the street does.

Britt breaks down the "unmined gap," the "complexity tax," and the one number every dealer should pull this week. Worth the watch. 🔗 in comments.

Watch Britt's full conversation with Sam D'Arc here → https://impel.pulse.ly/bawznyxejr

Chat AI engages every shopper the moment they land on your site — answering VIN, trade, and financing questions, then bo...
08/20/2026

Chat AI engages every shopper the moment they land on your site — answering VIN, trade, and financing questions, then booking the test drive. Sales AI picks up over email and SMS, nurturing every lead until they're in the showroom.

Your team walks in to qualified appointments. Not a backlog of cold leads.

Built for Nissan. Now certified for Nissan's Digital Dealer Program.

See what Impel AI can do for your dealership → https://impel.pulse.ly/xel2frxt7s

Sales AI engages every lead, no matter what time of day or night. It reads intent, sentiment, and context, then responds...
08/20/2026

Sales AI engages every lead, no matter what time of day or night. It reads intent, sentiment, and context, then responds via email and SMS just like your best salesperson would. It books showroom appointments 24/7 and nurtures leads over the long term so no opportunity slips through the cracks. Because it's trained on your dealership’s specific policies, offerings, and brand standards, every shopper gets the same VIP treatment, every time.

With 100% Stellantis co-op reimbursement now available, there's never been a better time to turn more opportunities into appointments with Impel Sales AI.

Turn missed opportunities into appointments 24/7 →
https://impel.pulse.ly/o1olu7fafb

Chat AI engages every INFINITI shopper the moment they hit your site — answering VIN, trade, and financing questions, th...
08/19/2026

Chat AI engages every INFINITI shopper the moment they hit your site — answering VIN, trade, and financing questions, then booking the test drive on the spot.

Sales AI picks up the conversation over email and SMS, with 17x follow-ups across 51 days. Every lead, worked. Every appointment, booked.

See It In Action→ https://impel.pulse.ly/uqem8do9me

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