Fusion Flow Software

Home
United States
Newark, DE
Fusion Flow Software

Transforming Enterprises with Dynamics 365, AI, and Cloud Optimization.

02/04/2026

Diego Araujo, AI Architect at Fusion Flow Software, is speaking at the AI Agent & Copilot Summit NA.

If you own D365 F&O delivery (exec, finance, ops, technology), this is a 90-day plan you can take back to your team.

He will walk through:

- picking a use case with an owner + KPI
- staging data + actions without freezing delivery
- approvals, audit, and a kill-switch
- UAT + value tracking that holds up in production

He will also share a resource pack via QR in the room.

His masterclass: "30-60-90: Ship Your First (or Next) Production Copilot in F&O Fast"
When: March 19, 2:20 PM
Where: San Diego, CA

If you are building Copilot in F&O this year, what use case is on your list right now?

09/15/2025

Fusion Flow just turned 4, on the exact same day as International Programmer's Day. 🎉

From ERP beginnings in 2021 to today's AI-first team, our journey has always been about doing high-quality work that matters. No shortcuts, no mediocrity.

In 4 years, our team has grown to 17 (plus a couple of freelancers) and served 13 large enterprise clients across industries.

Most importantly, we've built a culture where we support each other, keep learning, and never settle.

Thank you to everyone who's been part of these 4 years. Here's to what we'll build next. 💜

09/05/2025

When you pitch AI to your board, don't say:

"We're going to transform the entire company."

Boards don't want to hear that. They want to hear:

"We'll solve one real problem first. Here's what it is. Here's the ROI. Here's the risk."

One example shared at AI Copilot & Agent Summit NA:

Don't automate the AP payment process if that's only 10% of the time spent. Automate where 70% of the pain is: getting invoices clean and posted.

Solve what matters. Prove value. Then scale.

It's the simplest way to get board buy-in for your AI initiatives.

Are you picking the right starting point?

*****on

08/29/2025

Does your team use Microsoft Teams all day for chats and meetings?

Imagine your dispatchers can assign technicians to jobs without leaving Teams.

That's what's possible with Microsoft Copilot.

Instead of opening another app or calling someone, dispatchers can:
• Get a notification in Teams when a job needs to be scheduled
• See AI-powered suggestions for who should take it
• Click once to assign the work

This is a big shift because it meets people where they already are and keeps work simple.

And simple is rare in enterprise software.

08/21/2025

Every time a technician has to return for a second visit, it costs money.

Wasted time. Extra fuel. Frustrated customers.

One company used Microsoft Copilot to reduce repeat visits by improving the "first-time fix rate", i.e., how often a technician solves the issue on the first try.

Here's what changed:

• Before AI: 75% of jobs were fixed on the first visit
• After AI: 85%

How? Copilot gives field workers everything they need upfront:

• The part history
• Common issues with that model
• Repair tips based on past jobs

So instead of showing up blind, they show up ready.

This helps the business stay profitable.

If you're managing a service team, those 10% fewer second visits add up fast.

08/13/2025

Why "Chief Transformation Officer" is going away

At PriceSmart, David Price is stepping into the CEO role and eliminating his old title, Chief Transformation Officer.

Why?

Because transformation is no longer a job title; it's a CEO's responsibility.

David said, "It should just be part of the company strategy."

That's the shift we're seeing in leading enterprises:

• AI, data, and tech aren't separate projects
• They're core to how companies grow and compete

If transformation still lives in a side office, it's not transformation; it's a delay.

08/06/2025

The Case for Rolling Out GenAI Fast (Before Shadow IT Does It For You)

Two things are happening in most orgs right now:
• IT is debating Copilot licensing
• Employees are quietly using ChatGPT, Notion AI, and whatever else helps them move faster

That's what S. David Brown, J.D., CIO at National Power, and Thomas Gerdes, CIO at The Heico Companies LLC, both flagged at the AI Agent & Copilot Summit." If we don't roll it out ourselves, people will just find their own tools."

Shadow IT poses a security risk and indicates a delay in leadership response.

The fix?
• Launch controlled GenAI pilots inside your existing stack
• Train people to use Copilot well
• Build a clear, flexible governance model

Don't wait until someone uploads a customer spreadsheet into a random freemium AI app.

07/30/2025

How to Actually Train a Whole Organization on AI (Without Slowing It Down)

Thomas Gerdes, CIO at The Heico Companies LLC, had 70 operating companies to support and no time for top-down bureaucracy.

So here's what they did instead:

• Trained 270 employees over 6 weeks
• Focused on specific roles (finance, ops, sales)
• Let teams test Copilot with real data
• Created an internal AI Hub where people could ask questions or pitch use cases
• Built governance after adoption started

They taught how to solve work problems faster with the tools people already use. "We didn't wait for a playbook. We gave people room to play."

If you're rolling out AI org-wide, this might be your model.

06/19/2025

Still hearing ERP vendors talk about "requirement gathering → design → dev → test"?
That's not AI. That's just legacy software development with a new label.

AI delivery isn't SDLC with some Copilot on the side.
It's a completely different approach:

- AI councils
- Cross-functional programs
- Portfolio-level outcomes
- Agents at the core, not as an add-on

If your ERP partner is still using 2015 methods in a 2025 context, that's a red flag.
The train has already left. It's time to catch up.

🎥 Watch this clip for the full context on how to spot legacy thinking fast.

06/11/2025

Most vendors are still pitching AI as an add-on to the ERP.

"Let's build an agent to analyze balances."
"Let's add some AI insight to the side."
That's not where this is going.

AI is not an add-on. AI is the application.

The architecture is shifting.
What used to be the core - custom dev, config, extensions - is becoming the add-on.
Legacy support, basically.

Autonomous ERP is becoming the main thing.

🎥 Full breakdown in the clip.

05/19/2025

MSN and TechBullion picked up our latest partnership with High-Velocity Startups.

Fusion Flow will provide the enterprise-grade infrastructure, DevOps, and compliance tooling behind HVS's Velocity OS™, a suite of AI-powered apps designed to help founders quickly move from idea to ex*****on.

But our focus stays where it always is: the enterprise.

Fusion Flow, a Microsoft Partner specialising in enterprise AI solutions for 8- to 11-figure businesses, was recently recognised as a rising star in ERP by CIOCoverage and featured as one of the "10 Best Enterprise Resource Planning Companies to Watch 2024-25."

This partnership connects corporate-grade AI infrastructure with accessible innovation, helping to bring AI tools to market without compromising on scale, security, or compliance.

📎 Links to the MSN and TechBullion features are in the first comment.

05/15/2025

Still relying on traditional ERP development cycles? You're slowing down your outcomes.

The future of ERP is about changing how value is delivered - faster, leaner, and continuously.

Traditional code gives you output.

AI agents deliver outcomes.

Copilot and Fabric let you adapt, pivot, and scale without rebuilding from scratch.

With Autonomous ERP, every process becomes promptable.

Every outcome becomes modifiable.

And your roadmap becomes agile by design.

🎥 Watch this clip to hear the full breakdown.

Address

Newark, DE
19702

Website

https://linktr.ee/fusionflowsoftware

Alerts

Be the first to know and let us send you an email when Fusion Flow Software posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Fusion Flow Software:

Shortcuts

Want your business to be the top-listed Computer & Electronics Service in Newark?