ETI Software Solutions

ETI Software Solutions Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from ETI Software Solutions, 6065 Atlantic Boulevard, Norcross, GA.

ETI Software Solutions was founded in 1992 to provide B/OSS software solutions for the converging broadband technologies of television, telephone and internet communications.

What happens when every employee has an AI assistant?In our latest Broadband Bunch blog, Rhyan Neble of Extended Systems...
06/17/2026

What happens when every employee has an AI assistant?

In our latest Broadband Bunch blog, Rhyan Neble of Extended Systems Intelligence (XSI) explores how agentic AI is changing the way broadband providers approach software development, operations, reporting, and decision-making.

The conversation goes beyond the hype to focus on practical applications: open APIs, interoperable systems, AI-powered dashboards, workflow automation, and governance frameworks that help organizations use AI responsibly.

Read the summary or listen to the full episode: https://etisoftware.com/resources/blog/how-agentic-ai-is-transforming-broadband-operations-rhyan-neble-on-autonomous-assistants-open-apis-and-the-future-of-telecom/

Most broadband providers are talking about AI. Blue Stream Fiber is putting it to work.In our latest The Broadband Bunch...
06/10/2026

Most broadband providers are talking about AI. Blue Stream Fiber is putting it to work.

In our latest The Broadband Bunch blog, Joshua Turiano shares how Blue Stream Fiber built a strong data foundation, rolled out AI across the organization, and is using automation to improve troubleshooting, boost productivity, and scale operations more efficiently.

The lesson? Successful AI adoption starts with clean data, practical use cases, and empowering employees to work smarter.

Read a summary or listen to the full conversation here: https://etisoftware.com/resources/blog/how-ai-is-transforming-broadband-operations-at-blue-stream-fiber/

As broadband networks become more complex across fiber, wireless, cloud, and legacy infrastructure, operators need more ...
06/09/2026

As broadband networks become more complex across fiber, wireless, cloud, and legacy infrastructure, operators need more than alarms and dashboards. They need visibility into how network events affect subscribers, the ability to identify issues faster, and the intelligence to prioritize what matters most.

In this blog, Jeffrey Boozer explains how telecom service assurance helps providers move from reactive troubleshooting to proactive operations through real-time monitoring, AI-driven analytics, and end-to-end visibility.

Follow this link to read the full blog: https://etisoftware.com/resources/blog/telecom-service-assurance/

Most telecom operators aren't struggling to collect network data, but they're struggling to keep up with it.As networks ...
06/04/2026

Most telecom operators aren't struggling to collect network data, but they're struggling to keep up with it.

As networks grow larger and more complex, manual service assurance processes create bottlenecks that lead to slower response times, longer repair cycles, and higher operational costs.

Automated service assurance changes the equation. By automating alert correlation, fault management, performance monitoring, and corrective actions, operators can reduce mean time to repair, improve subscriber experience, and scale operations without adding headcount.

Jeffrey Boozer explains how closed-loop automation is helping broadband providers move from reactive troubleshooting to proactive network operations.

Link to read the full blog: https://etisoftware.com/resources/blog/automated-service-assurance/

In our latest The Broadband Bunch blog, Katie Espeseth of EPB shares how a fiber network originally designed to improve ...
06/03/2026

In our latest The Broadband Bunch blog, Katie Espeseth of EPB shares how a fiber network originally designed to improve electric reliability became one of the most successful municipal broadband projects in the country.

The results speak for themselves: faster connectivity, stronger economic development, thousands of jobs created, and a platform that continues to support innovation across the region.

Read the summary or listen to the full conversation: https://soundcloud.com/broadband-bunch/bb_260430_katie-espeseth?si=bfd6a34cf9754fd5ba28d9d84dd7ec0b&utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing

Throwing back on this Thursday to a topic that keeps getting more relevant: observability.Traditional monitoring tells o...
05/28/2026

Throwing back on this Thursday to a topic that keeps getting more relevant: observability.

Traditional monitoring tells operators when something failed. Observability helps teams understand why it happened, how far it spread, and what customers experienced as a result.

Greg Aston’s blog on telecom observability breaks down why contextual telemetry, historical insight, and operational visibility are becoming foundational capabilities for modern broadband networks.

https://etisoftware.com/resources/blog/telecom-observability-explained-network-customer-insight/

AI is already changing how broadband providers operate. The question is who is actually using it.In this new blog post i...
05/27/2026

AI is already changing how broadband providers operate. The question is who is actually using it.

In this new blog post inspired by The Broadband Bunch podcast, John Hill, MBA, shares how GVTC Communications is applying AI to forecasting, customer analytics, churn analysis, and operational decision-making.

One of the biggest takeaways: curiosity matters more than technical expertise.

John explains how broadband providers can start small, experiment safely, and build a culture where AI adoption spreads through real use cases instead of top-down mandates.

Read the summary or hear the whole conversation: https://etisoftware.com/resources/blog/how-gvtc-is-using-ai-to-transform-broadband-operations-and-customer-analytics/

AI is changing telecom operations faster than most expected.Networks have become too large and too complex for manual pr...
05/20/2026

AI is changing telecom operations faster than most expected.

Networks have become too large and too complex for manual processes alone. AI agents, automation, and autonomous workflows are now helping providers reduce outages, improve efficiency, and manage infrastructure at scale.

In this new blog post, John Capobianco explains how AI-driven orchestration, self-healing networks, and natural language interfaces are reshaping telecom infrastructure.

https://etisoftware.com/resources/blog/ai-agents-and-network-automation-are-reshaping-telecom-infrastructure/

Bad GIS data creates expensive broadband mistakes.As broadband networks scale, operators are pulling spatial data from C...
05/19/2026

Bad GIS data creates expensive broadband mistakes.

As broadband networks scale, operators are pulling spatial data from CAD files, GPS tools, spreadsheets, cloud databases, feature layers, and contractor systems. When those sources don’t align, every downstream workflow gets harder.

This blog from Greg Aston breaks down how ArcGIS Data Interoperability helps broadband and telecom operators standardize spatial data, automate GIS workflows, improve mapping accuracy, and connect real-time network telemetry into a unified operational view.

https://etisoftware.com/resources/blog/arcgis-data-interoperability/

Broadband policy is no longer just happening in Washington. States are now driving many of the biggest decisions around ...
05/14/2026

Broadband policy is no longer just happening in Washington. States are now driving many of the biggest decisions around BEAD funding, broadband deployment, and infrastructure investment.

In this new blog, we revisit a The Broadband Bunch conversation with Steven Schwerbel of WISPA, who shares insights from the front lines of state broadband advocacy, including:

🔹 Why fixed wireless continues to play an important role in rural broadband expansion

🔹 How states are approaching broadband legislation and infrastructure funding

🔹 Why tech-neutral policy matters for getting communities connected faster

🔹 Real-world stories of broadband innovation and disaster recovery

Follow this link to read the blog or listen to the full episode: https://etisoftware.com/resources/blog/steve-schwerbel-explains-bead-funding-fixed-wireless-and-state-broadband-policy/

Address

6065 Atlantic Boulevard
Norcross, GA
30071

Opening Hours

Monday 8:30am - 5:30pm
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 8:30am - 5:30pm
Friday 8:30am - 5:30pm

Telephone

(770) 242-3620

Website

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