Unity Intercom

12/14/2023

Unity Cloud is now available in both Standard and Pro subscription options!
Features found only in Unity Cloud Pro:
-AES256-GCM encryption
-Priority channel ducking for true IFB support
-Individual party-line channel volume control
-And more features to come!

Check out Cloud Pro today, or contact Unity Intercom at either [email protected] or call us at 888-225-8054 for more information on upgrading your account!

12/13/2023

New feature for Unity Pro Subscribers!

Unity Pro subscribers now have the ability to import/export users using CSV files!

CSV files are a simple solution for third parties to supply and edit lists of user names, display names, and passwords to Unity. This is a very flexible addition for our customers that work on multiple jobs with different crews.

We have also added a 'bulk delete' option for Pro Subscribers to quickly remove non-enabled users so the import/export operation is even faster.

CSV files can be easily edited using common applications such as Excel, Numbers or any available text editor.

Check out Unity Pro today, or contact Unity Intercom at either [email protected] or call us at 888-225-8054 for more information!

*To import users from a CSV file, simply select an existing user as your reference user. All imported users will have the same settings as the reference user except for the User Name, Display Name and Password.

09/08/2023

Hardware 'Near Real-Time' IFB feature now available for all Unity Pro subscribers!

This will enable you to implement the following:

1. Connect RF in-ear monitors for a local IFB mix. Great for small on-air studio talent situations.
2. Connect announcer boxes with IFB. You can connect the talkback out and headset in from Unity to a standard inexpensive announcer box (such as a Whirlwind THS 1M or similar).
3. Allows for dial-in users using inexpensive call devices, such as the JK Audio AutoHybrid or innkeeper LTD.
4. Control soundboard microphone IFB activation of the hardware IFB.

A few notes about this feature:

-Audio delay will be either 10ms or 5ms, depending on the Advanced - Ultra Low Latency Mode setting in the server.
-This is only for hardware (direct-attached IFB applications). Unity client IFB works the same as always.
-It is important that the in and out audio devices either be the same device, or use the same audio clock source. To get the low latency path, we have to pass input to output directly without buffering. If you have separate devices, you can accomplish this by using Loopback in between Unity and the actual devices, since Loopback devices use a common clock.
-For more advanced talent interface operations (talkback panels, automix, multi-location town-hall talent, etc.) check out our Broadcast Station product.

A brief explanation of the new fields follows:

-The IFB Input specifies the audio device input that has the 'program feed' or mix-minus source, generally coming directly from a soundboard.
-The IFB Level specifies the volume level for the IFB Input, as passed to the Output (specified in Output Number). It bypasses the Output Level setting, which is for Unity Client user audio just like always.
-The IFB Duck specifies how much to duck the IFB Input by when traffic occurs on the party line (generally from Unity Clients).
-The In Ducks checkbox indicates whether activity sensed on the audio specified in 'Input Number' causes the hardware IFB to duck, in addition to any Unity Client activity. If this is off, the incoming audio on 'Input Number' will not cause the IFB to duck.

04/10/2023

Check out Unity Intercom being used as part of the 100th anniversary of NAB Show LIVE this upcoming weekend!

Ryan Salazar of NAB Show LIVE and Broadcast Beat shares a Behind-The-Scenes Tour of the Remote Production Workflow of NAB Show LIVE. This technology tour tal...

02/27/2023

Unfortunately our building was hit in the path of the Norman tornado last night. We are all safe and working remote!

11/02/2022

“The Unity gives us the advantage of solid yet flexible communication, which makes REMI production easier,” said Frank Rafka, senior RF tech manager for CP Communications.

OKG used CP’s solutions to cover LPGA events for ESPN+

11/01/2022

We are looking for a few iPhone 14 users to test an update that fixes the mic issue. If interested please email [email protected]

Thank you!

10/25/2022

Madrid Tech Backbone: Mediapro Powers Onsite Truck; Unity Intercom Links Teams

With the 2022 Men’s FIFA World Cup just around the corner, the sports world can’t get enough of the game of soccer. ESPN is enhancing its coverage of La Lig

10/21/2022

Tech support update for iPhone users: There is an issue with Unity on the new iPhone 14 series that causes microphone detection issues. The workaround is to turn off Echo Cancel from within Settings on the app. Apple is working on the issue.

09/28/2022

Unity relied on for remote comms during 2022 CrossFit Games.

“When you’re talking to people miles away, things can go bad. None of this works if you can’t talk to your people out there,” says Roth. “And to be able to talk to everybody in real time, which the Unity system allowed us to do, was spectacular.” - HRP Live co-founder Mike Roth

CP Communications supported HRP Live, a production company that works primarily in the fitness space, for its coverage of the recent 2022 NOBULL CrossFit Games

06/20/2022

The Football Association of Singapore is announcing new technology for in-house production which includes Unity Intercom for local and remote communication.

Improved capabilities with new production hub and top onscreen talent to provide unprecedented viewing experience for SPL fans     ...

06/02/2022

The beauty of IP is that it can go anywhere and is far more affordable. For SXSW, our strategy included a Dante network to support an RVON communications system between master control and 10 remote sites. We then extended that infrastructure city-wide by adding Unity Intercom, allowing personnel to communicate from any location in the city that had cell coverage.

Red House Streaming designed and deployed a wide-area Layer 2 network infrastructure linking live events at 10 locations at the first hybrid SXSW Conference and Festivals.