06/29/2026
That text about a 'failed package delivery' or an 'unpaid toll' is not a glitch, it is bait. Americans reported losing $470 million to text-message scams in 2024, roughly five times the 2020 total, according to the FTC. Scammers favor texts because we trust them and read them fast, often tapping a link before we think. The playbook is consistent: fake delivery notices, phony bank fraud alerts, bogus toll bills, and 'wrong number' messages that warm you up before the ask. The defense is boring but effective: never tap links in unexpected texts, go directly to the company's official app or site, and verify anything urgent through a number you already trust. At work, treat a suspicious text like a suspicious email and report it. When a text creates urgency, does your team pause or tap?