03/25/2026
Retailers have made tremendous progress in digital transformation — from omnichannel enablement to modern order management systems.
Now, last mile is entering its next phase.
On The Freight Pod, our Founder & CEO Bill Catania shared his perspective that we may be at the start of a 7–8 year investment cycle focused on advancing downstream ex*****on.
The opportunity ahead? Connecting systems earlier in the order lifecycle so cost, service levels and capacity decisions are optimized before dispatch—and teams can choose the best ex*****on path and adapt as conditions change.
Retailers who invest in scalable, AI-driven last mile orchestration will be well positioned to drive operational leverage and elevate the customer experience in the years ahead.
More here: https://hubs.ly/Q045FXxy0