ServiceRocket

ServiceRocket Since 2003, our Atlassian expertise has enabled thousands of enterprises to reduce complexity and empower users. Learn more at www.servicerocket.com

From software adoption to platform expansion, our tech and platform services allow them to better focus on their business. From transforming business to growing careers, we accelerate growth and reduce complexity. Our diverse team of Rocketeers collaborate across Asia, Australia, Europe and North and South America. Their commitment to the success of our partners, customers and each other fuels The Rocket.

ServiceRocket achieved ISO/IEC 27001:2022 certification earlier this year, strengthening the security framework behind o...
06/01/2026

ServiceRocket achieved ISO/IEC 27001:2022 certification earlier this year, strengthening the security framework behind our global delivery work. Combined with our SOC 2 Type II certification, our enterprise customers can trust that their data and IP are protected within a rigorously audited environment.

Learn More ➡️ https://svcrk.et/4vkpHxw

Moving your data to the cloud isn't the finish line.Migration success means your teams can operate smoothly, recover qui...
05/28/2026

Moving your data to the cloud isn't the finish line.
Migration success means your teams can operate smoothly, recover quickly, and stay compliant from day one. That's where many migrations fall short.

In our recent webinar with Rewind and TechnologyAdvice, we shared what successful teams do differently:
✔ Plan for how their teams will actually work in the cloud
✔ Invest in discovery and design before migration begins
✔ Take ownership of data protection and resilience

Because in the cloud, success is defined by what happens after migration.
Watch the full session on-demand ➡️ https://svcrk.et/4aeMgey

What does a Roman jewelry master have in common with the way great teams build software?More than you'd think.Roberto Ma...
05/28/2026

What does a Roman jewelry master have in common with the way great teams build software?

More than you'd think.

Roberto Mattei has spent decades perfecting his craft, first by hand, then by embracing 3D printing and CAD. But even with that precision at his fingertips, he'll tell you: technology can achieve geometric perfection, but it takes the human soul to give a piece its heart.

That's a philosophy we live by at ServiceRocket, too.

When we help organizations adopt and scale their Atlassian Systems of Work, we're not just implementing tools. We're helping people and teams bring their best work to life, balancing reliable processes with the art of human collaboration.

Read how two craftsmen found common ground and what it means for the future of work ➡️ https://svcrk.et/4uvjsXk

05/26/2026

At ServiceRocket, hiring, onboarding, and culture all live in the same place. Colleen Blake, COO of ServiceRocket, and her team use the Teamwork Collection to keep things simple and consistent:

The Interview: Hiring managers send Loom videos to candidates. It breaks the ice and covers the basics before the first call even starts.

Onboarding: Jira handles the technical side, from provisioning equipment to software licenses, so new hires can actually focus on their first day.

Day One: New hires introduce themselves via Loom or a Confluence blog, making it easy to connect with the global team from minute one.

As Colleen puts it: “Using the same tools for working with customers as employees helps us make sure we’re keeping a strong, consistent culture and brand.”

Check out the full Atlassian customer ➡️ https://svcrk.et/4dOO2Ex

What a week in Anaheim.Atlassian Team '26 brought together some of the brightest minds in enterprise tech, and we were g...
05/19/2026

What a week in Anaheim.

Atlassian Team '26 brought together some of the brightest minds in enterprise tech, and we were grateful to be part of it. From the keynote stage to the booth, the energy around AI-native work was impossible to ignore.

Our COO Colleen Blake joined leaders from Reddit and Atlassian to talk about how video builds trust across global teams. Our CEO Rob Castaneda put it best: methodology and structure, accelerated by AI.

The future of work is taking shape. Here's what it looks like. Read the full recap → https://svcrk.et/4tKwqPQ

05/12/2026

And just like that, one lucky attendee left Booth #326 with a Fender Stratocaster. 🎸

Thank you to everyone who stopped by the ServiceRocket booth at Atlassian Team26 last week. The energy was incredible, and moments like this one make it all worth it.

See you next year 🚀

05/07/2026

Today is the day. 🎸

We're raffling off this Fender Stratocaster at at 1 PM today. Stop by Booth #326 for a chance to win.

Don't leave Anaheim without trying your luck.

Atlassian Team '26 Founder Keynote just wrapped, and it was packed.Rovo Studio now GA. Agents in Jira. Code Intelligence...
05/06/2026

Atlassian Team '26 Founder Keynote just wrapped, and it was packed.

Rovo Studio now GA. Agents in Jira. Code Intelligence. Teamwork Graph open to any MCP tool. Dia Morning Brief. Mike Cannon-Brookes didn't hold back.

And yes, seeing ServiceRocket featured as the live Rovo demo on the main keynote stage was definitely one of our highlights.

25 years of partnership on the world's biggest Atlassian stage. 🚀

Two days to go. If you are heading to Atlassian Team '26, make sure Ballroom B is on your schedule for Thursday morning....
05/05/2026

Two days to go. If you are heading to Atlassian Team '26, make sure Ballroom B is on your schedule for Thursday morning.

Colleen Blake, our COO, will be on stage alongside Molly Sands from Atlassian and Sean Joerg from Reddit, talking about authentic leadership communication with Loom and AI. One stage, three leaders, plenty to take back to your team.

Thursday, May 7. 10:30 am. Session details in the comments

ServiceRocket has been named a Finalist for the 2026 Atlassian Partner of the Year Awards: Services Delivery - AMER.This...
04/29/2026

ServiceRocket has been named a Finalist for the 2026 Atlassian Partner of the Year Awards: Services Delivery - AMER.

This recognition celebrates the outcomes our teams deliver with customers every day, from complex migrations to scaled governance and support across Atlassian, and reinforces our mission to be the partner our customers can count on. Thank you to our customers, partners, and team!

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2741 Middlefield Road Ste 200
Palo Alto, CA
94306

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+18887070088

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