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06/01/2026

📞 Missed calls = missed revenue.

At busy restaurants, teams are already juggling front of house, back of house, guests, tickets, and operations. The reality? You can’t staff every task at once.

That’s where Palona AI comes in.

Palona AI helps restaurants answer every incoming phone call, no matter how busy the night gets, so operators can stop worrying about missed orders and let their teams focus on what matters most: hospitality.

Instead of pulling staff away from guests or kitchen ex*****on, Palona AI handles the phones, helping restaurants capture more orders, reduce friction, and keep service moving. 🚀

The goal isn’t replacing people, it’s helping restaurant teams do their jobs better.

Let the team run the restaurant. Let Palona AI answer the calls. 📲

05/27/2026

How much revenue is your restaurant losing from missed phone calls? 📞💰 missed calls = missed orders.

Busy night? Phones ringing nonstop? Staff focused on guests in front of them?

That $150 catering order or high-ticket takeout order sitting on hold often ends up at another restaurant.

Palona AI helps restaurants capture every call, answer every guest, and drive more revenue without adding labor.

The goal is simple: stop letting high-value orders slip through the cracks.

Because every unanswered phone call could be money walking out the door

05/14/2026

Sometimes the value of restaurant technology shows up in the smallest moments.

here is a story about visiting a pizzeria after implementing Palona AI.

The cashier’s reaction? A high five.

Why? Because the phone stopped constantly ringing.

No more juggling in-person guests while trying to take complicated orders, no more stressful interruptions, no more getting pulled away from hospitality every few minutes. That’s the part people miss about AI in restaurants.

The best technology doesn’t remove hospitality, it removes operational stress so staff can focus on the guests standing right in front of them.

📞 AI handles the calls
🍕 Staff focus on service
⚡ Restaurants run smoother
😊 Teams feel less overwhelmed

That’s not replacing people, that’s supporting them

05/12/2026

The best part of hospitality has never been the technology, it’s the people.

The restaurant industry is deeply human. Yes, operators care about efficiency, reducing stress and improving service, but at the center of it all are relationships.

The friendships, the trust, the conversations, the people working long hours to serve their communities every single day.

The companies that will last in restaurant technology are the ones that understand hospitality first. Because great tech should strengthen human connection, not replace it

05/12/2026

One of the biggest problems in restaurant operations happens between the phone call and the POS.

A guest calls in an order, a team member writes it down, then re-enters it into the system.

That’s where mistakes happen.

Wrong modifiers, missed items, incorrect orders, frustrated guests.

Palona AI removes that extra layer completely.

📞 AI takes the order
🔁 AI repeats the order back for confirmation
🧾 Orders go directly into the POS
⚡ Less friction for staff and guests

The goal isn’t just automation, it’s operational accuracy.

Restaurants are already busy enough without making staff manually re-enter every phone order during peak hours. The best restaurant technology eliminates unnecessary steps so teams can focus on hospitality and service

05/11/2026

Restaurant teams are being asked to do too much at once.

Greet guests, seat tables, handle hospitality, answer phones, take complicated orders with endless modifications.That’s where mistakes happen.

Palona AI helps restaurants capture complex orders with high accuracy while allowing front-of-house teams to stay focused on in-person hospitality.

📞 Palona AI handles the calls
🧾 AI remembers modifications
⚡ Orders stay accurate
🍽️ Staff stay present with guests

The goal isn’t replacing hospitality, it’s protecting the guest experience from operational overload. The best restaurant technology removes friction so teams can focus on what humans do best: making guests feel taken care of

05/10/2026

Friday night in a restaurant can feel impossible.

You’re trying to:

🍽️ Seat guests
📞 Answer phones
🧾 Take complicated family orders
🏃 Keep service moving

all at the same time.

Handling natural, complex phone orders is one of the biggest operational pain points in hospitality.

One guest calls with:

➡️ Multiple meals
➡️ Customizations
➡️ Orders for different family members

Meanwhile your in-store guests are waiting right in front of you.

That’s where Palona AI can help.

Not by replacing hospitality, by removing operational overload so restaurant teams can focus on the guests physically in the building while AI handles the phone conversations accurately and consistently.

The future of restaurant AI is reducing chaos, not creating more of it

05/09/2026

One ringing phone can disrupt an entire guest experience.

You’ve seen it before:

📞 Host stand juggling calls while greeting guests
📞 Servers answering phones mid-service
📞 Staff distracted during birthdays, celebrations, and busy shifts

Nobody wins in that situation.

Palona AI removes one of the biggest hidden stress points inside restaurants.

Answers every call, every time.

That gives restaurant teams the ability to focus on what actually matters, hospitality.

The future of restaurant AI isn’t replacing people, it’s protecting the guest experience by eliminating operational friction behind the scenes

05/08/2026

Restaurant operators are some of the hardest working people in the world.

Early mornings, late nights, constant pressure, all while serving guests with a smile.

Our founder, Maria Zhang, shared the mission behind building AI for hospitality.

Not AI for hype, not AI just because it’s trendy, AI designed to actually help restaurants operate better.

📞 Answer every call
📈 Capture more revenue
🍕 Improve guest experience
⏱️ Reduce operational friction

The best restaurant technology supports the people doing the work every single day.

That’s where the future of hospitality is headed

05/08/2026

Most restaurants don’t realize how much business they lose from missed phone calls.

Busy signal? Guest hangs up.

Placed on hold too long? They order somewhere else.

We solve one of hospitality’s biggest hidden problems:

Restaurants can’t scale phone coverage with limited staff.

But AI can.

📞 Thousands of calls at once
📞 No busy signals
📞 No hold times
📞 Consistent guest experience

That doesn’t replace hospitality, it protects it.

Because every missed call is potentially lost revenue, lost catering, or a lost customer relationship.

The operators winning with AI are using it to remove friction for guests while giving their staff more time to focus on in-store hospitality

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Palo Alto, CA
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