PCMI

PCMI PCMI can be "Your Technology Partner" by providing our PCRS software for Extended Warranty and F&I

PCMI is the leading provider of software for Extended Warranty and F&I Administration. Our goal is to help businesses optimize their work flow and increase efficiency by providing the technology to increase sales, automation, and compliance in the administrative process. Our software is offered through SaaS (Software as a Service) using the latest Microsoft Technology. Our application is available

in multiple languages and currencies. PCMI's Policy Claim and Reporting Solutions (PCRS) platform supports both the Domestic and International Markets. Currently, we have 3 office locations: Chicago, Krakow (Poland), and Chiangmai (Thailand).

A photo tells you what happened. A recall lookup tells you what was known. A contract tells you what was promised. Maint...
09/02/2026

A photo tells you what happened. A recall lookup tells you what was known. A contract tells you what was promised. Maintenance history tells you what was done.

Separately, they're data points. Together, they're a decision.

That's exactly what our team built with Claims Intelligence, and why it changes how F&I organizations handle claims from the ground up.

Explore Claims Intelligence: https://hubs.li/Q04wfRtF0

08/28/2026

A total loss claim is already a stressful moment for a customer.
They're without a car. They need resolution.

Every unnecessary email and every miscommunication makes that moment longer than it needs to be.

PCMI's GAP portal was built to shorten it, for the customer, and for the adjuster handling the claim.

👉 See how Sym-Tech is delivering faster GAP claim resolutions: https://hubs.li/Q04vGMzQ0

08/27/2026

Drinks are on us. 🍸
Somerset, cocktails, good company. Simple as that.

Don't miss out, RSVP now: https://hubs.li/Q04vwrK_0

The consumer nobody talks about in F&I strategy, is the one deciding your renewal. AI is finally making it possible to g...
08/26/2026

The consumer nobody talks about in F&I strategy, is the one deciding your renewal. AI is finally making it possible to give them a claims experience worth coming back for.

👉 Read the full blog here: https://hubs.li/Q04vmQd10

🚨 Hiring – Staff Engineer 🚨Do you want to lead technical design and delivery across the Engineering function? If you hav...
08/25/2026

🚨 Hiring – Staff Engineer 🚨

Do you want to lead technical design and delivery across the Engineering function? If you have experience translating ambiguous business problems into clear technical strategies, then we want to hear from you!

In this role you'll:
✔️ Own and drive technical design and architecture for squad-level systems
✔️ Lead root cause analysis and resolution for complex production incidents
✔️ Set and enforce engineering quality standards including code reviews, testing, and security practices

đź“Ą Does this sound like you? Apply now: https://hubs.li/Q04vbwK20

📢 We’re excited to welcome Alexander Mandeville as our new Vice President of Strategic Partnerships! With 17 years of au...
08/25/2026

📢 We’re excited to welcome Alexander Mandeville as our new Vice President of Strategic Partnerships!

With 17 years of automotive retail technology experience at RouteOne, Alexander will lead the continued development of PCMI’s partner ecosystem, strengthening relationships across technology, integration, advisory and referral partners.

💬 “I’m excited to strengthen our partner community, create new opportunities for collaboration and turn those relationships into measurable business results.” – Alexander Mandeville

More on Alexander’s background and what’s ahead: https://hubs.li/Q04vblP00

Everything used to run through email. And as volume grew, it became a bottleneck.Sym-Tech introduced the PCRS Customer P...
08/21/2026

Everything used to run through email. And as volume grew, it became a bottleneck.

Sym-Tech introduced the PCRS Customer Portal and the impact was immediate:
→ 60% fewer follow-ups
→ Faster document collection
→ Claims resolved up to 2 weeks sooner

👉 See the full story: https://hubs.ly/Q04tQd5X0

Evaluating how AI fits into your claims process this year? See what it actually looks like at the Extended Warranty & Se...
08/20/2026

Evaluating how AI fits into your claims process this year? See what it actually looks like at the Extended Warranty & Service Contract Innovations Conference this October.

Claims Intelligence brings AI agents directly into the PCRS claims workflow to score risk, analyze photos, verify coverage, and surface the information adjusters need to make decisions faster.

The AI surfaces the evidence. Your adjusters make the call.

See it in action in Chicago this October.

👉 Schedule a 1:1: https://hubs.li/Q04tJwCq0

🏍️ Powersports is booming, but non-VIN vehicles are still a hurdle TPAs, dealerships, and OEMs face real friction when m...
08/19/2026

🏍️ Powersports is booming, but non-VIN vehicles are still a hurdle
TPAs, dealerships, and OEMs face real friction when managing extended warranties for vehicles without standard VINs.

Inconsistent data, manual quoting, and compliance gaps make it tricky, but there’s also a huge opportunity to capture growth and simplify processes.

Our blog breaks down strategies for TPAs, dealers, and OEMs to tackle non-VIN challenges and unlock revenue in the powersports market.

👉 Read it here: https://hubs.li/Q04tx5RD0

AI is everywhere in claims. But what’s actually working, and what’s still hype?At the AI Dealer Agent Conference, PCMI C...
08/18/2026

AI is everywhere in claims. But what’s actually working, and what’s still hype?

At the AI Dealer Agent Conference, PCMI CRO Branson Smith will take the stage for the opening keynote, “AI in Claims: What’s Actually Working (and What’s Still Hype).”

Branson will explore why successful AI-driven claims aren’t about replacing rules with models, but knowing where AI should lead, where rules should govern, and how the two can work together to deliver speed without sacrificing control.

đź“Ť Atlanta
đź“… September 10 | 9:00 AM

Heading to the conference? Don’t miss the opening keynote.

Address

8755 W Higgins Road, Suite 500
Park Ridge, IL
60631

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 8am - 5pm
Sunday 8am - 5pm

Telephone

(847) 653-6916 Ext 100

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