09/04/2026
Most field technicians are not against asking for reviews.
They are against awkward scripts, slow apps, forgotten passwords, and processes that make them feel like a salesperson at the customer’s front door.
Fair enough.
If a business wants a consistent customer-feedback process, it needs to make the ask simple enough for the real world. Fast. Natural. Clear.
That is what we are building at Were You Happy?: a better way to help service teams connect a good experience with an honest customer review.
Business owners, what is one process you wish was easier for your team?