CollaborationRoom.ai

CollaborationRoom.ai Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from CollaborationRoom.ai, Software Company, 4529 N 22nd Street Suite #5793, Phoenix, AZ.

Saas-based software platform for contact centers that allows leadership to manage, engage, and train remote/blended agents just like they were still on the floor together.

05/27/2026

“If you're not embracing the hybrid at a minimum, or fully remote, I think you're going to die offs.” - Jacob Carlyon, CEO of CCMR3

The future isn’t office-only.

It’s not fully remote for everyone either.

It’s one operating floor where supervisors, agents, and managers stay connected whether they’re at home or in the office.

That is why https://hubs.la/Q04hXJR80 matters.

Full interview link in comments 👇

Most conference swag never makes it home, but this t-shirt had itself a week!Call Center Campus 2026 brought the convers...
05/26/2026

Most conference swag never makes it home, but this t-shirt had itself a week!

Call Center Campus 2026 brought the conversations we came for.

And our “Stop, Collaborate and Listen” shirts became part of the story too.

The message fits.

Stop guessing.

Collaborate faster.

Listen to what team's need in the moment.

That is what better contact center operations are built on.

Great conversations. Great people. One popular shirt.

live in Phoenix.Sameer Maini and Viji Maini are at BenchmarkPortal LLC’s Call Center Campus 2026 and ready for the conve...
05/18/2026

live in Phoenix.

Sameer Maini and Viji Maini are at BenchmarkPortal LLC’s Call Center Campus 2026 and ready for the conversations that matter.

Remote and hybrid contact center teams still need a floor that works.

Faster agent support.

Better supervisor visibility.

Training and coaching that stay connected to production.

Security and compliance without making the team feel watched.

Great connecting today with Kaitlyn LaVoy and Barbara Sanchez from Delta Dental of Arizona. Always valuable to hear how contact center leaders are thinking about support, service, and day-to-day operations.

That is exactly what better contact center operations require.

If you’re at Call Center Campus, DM us and let’s connect.

Phoenix, here we come.Sameer Maini and Viji Maini are heading to Call Center Campus 2026 in Phoenix organized by Benchma...
05/11/2026

Phoenix, here we come.

Sameer Maini and Viji Maini are heading to Call Center Campus 2026 in Phoenix organized by BenchmarkPortal to talk about the remote and hybrid challenges contact center teams are still working through and the workflow gaps that slow agent support down.

Looking forward to the event and hearing perspectives from on the human service skills AI cannot replace, Matt Jorat on customer culture and what is really happening inside today’s contact centers, and and Melissa Wood on AI readiness.

If you’ll be there, let’s connect.

Live from the floor at CRS 2026.The energy. The people.The conversations.That's CRS 2026.Jason Hiland and John Stock are...
05/08/2026

Live from the floor at CRS 2026.

The energy. The people.
The conversations.
That's CRS 2026.

Jason Hiland and John Stock are talking with collections leaders and financial services leader about production, compliance, remote operations, and the workflow gaps that slow support down.

If you’re here in Las Vegas, come find us.

Booth 17.

Collections supervisors are expected to keep production moving, protect compliance, and support collectors in the moment...
05/05/2026

Collections supervisors are expected to keep production moving, protect compliance, and support collectors in the moment.

Most tools help with meetings and messages.

They do not recreate the floor signals collections leaders need.

That gap is what we are bringing to CRS 2026 in Las Vegas.

If you are managing collectors across remote, hybrid, offshore, or nearshore environments and support feels slower than it should, this is the conversation worth having.

Find us May 6 to 8 at Four Seasons Hotel Las Vegas.

We’re heading to Las Vegas.Jason Hiland and John will be at CRS 2026, May 6–8, for conversations around collections team...
05/04/2026

We’re heading to Las Vegas.

Jason Hiland and John will be at CRS 2026, May 6–8, for conversations around collections team performance, compliance, and remote operations.

Looking forward to hearing how leaders are thinking about production, visibility, and support across today’s collections environment.

If you’ll be there, let’s connect.

TCN C32026 is a wrap.The message was consistent.Back to office is not the only pressure.Control is.Leaders are trying to...
04/27/2026

TCN C32026 is a wrap.

The message was consistent.
Back to office is not the only pressure.
Control is.

Leaders are trying to run remote, hybrid, offshore, and nearshore teams without losing production visibility, compliance confidence, or support in the moment.

Teams, Slack, and Zoom are fine for communication.
They were not built to run a contact center floor.

That gap came up over and over at TCN C3.
That is why the virtual floor matters.

We’re at TCN C32026 talking with contact center leaders about what remote operations actually need.If you’re here, come ...
04/21/2026

We’re at TCN C32026 talking with contact center leaders about what remote operations actually need.

If you’re here, come find Sameer Maini and Jason Hiland at Booth 12.

Road warrior vs. cloud chaser.One’s counting miles. One’s counting clouds. Both are counting down to TCN C32026.See you ...
04/20/2026

Road warrior vs. cloud chaser.

One’s counting miles. One’s counting clouds. Both are counting down to TCN C32026.

See you at Booth 12.

Address

4529 N 22nd Street Suite #5793
Phoenix, AZ
85016

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