05/18/2026
AI doesnât have an intelligence problem. It has a trust problem.
Most organizations are trying to solve it in the wrong place.
In his latest Forbes piece, Tony Grout breaks down a critical gap: AI is only as reliable as the information behind it. Today, that information is fragmented, context-poor, and often ungoverned.
Documents arenât just files. They carry the context, relationships, and intent that AI needs to deliver accurate, actionable outcomes.
Without that context, even the most advanced models fall short.
This is exactly why the future of AI isnât just about better models, itâs about better information foundations.
At M-Files, we see this every day: when organizations connect documents, metadata, and business context into a governed system, AI moves from experimentation to real impact.
If you're thinking about scaling AI in your organization, this is a must-read.
đ https://www.forbes.com/councils/forbestechcouncil/2026/05/07/ai-has-a-trust-problem-documents-and-context-can-solve-it/
So many enterprise systems have changed in recent years, but documents still sit at the heart of how most companies operate.