29/03/2020
Valued customer and long-term clients,
Our hearts and prayers are with all our friends and families who are affected by this devastating coronavirus breakout.
As we continue to face the impacts of COVID-19, we would like to assure you that we stand behind you during this difficult time. We recognize that many businesses, which are considered essential, rely on our products and services.
However, even though Reprospace is also considered an essential business based on the State’s COVID-19 Essential Business Proclamation since Reprospace is part of the media industry by printing newspapers, magazines, periodicals, and newsletters for our local communities in Kitsap County, and for national interest groups with a circulation of over 20,000 each month, and since many of our customers work in the medical service industry who are the undeniable heroes during this outbreak, we are taking this unprecedented and tragic coronavirus crisis very seriously and have decided to take action.
We see this crisis as an opportunity to improve our already existing fully online infrastructure and processes by utilizing technology like our virtual phone system, online work order management system, online customer ordering, and payment system.
This is why we can stay fully operational providing all services and all products to all our customers during this crisis and at the same time eliminate every and any risk of exposing anyone to the virus.
With that, here are some limitations and measurements that we have taken that are effective since yesterday, Thursday 3/26/2020:
Our entire team is working exclusively remotely from home.
Our telephones extensions have been rerouted to our cell phones and virtual phones on our computers.
We will continue to answer all phone calls, emails, and online requests and are able to provide all graphic design, printing and consulting services.
However, our front desk/reception area on 1450 NW Finn Hill RD in Poulsbo, WA 98370 and on 1400 112th Ave SE #100, Bellevue, WA 98004 are closed to the public.
Our customers can continue to browse all our products and services online, view prices and order from our website at https://store.reprospace.shop.
Every employee and some of our clients and partners have full high-speed access to our centralized file server with over one million customer files by utilizing a secure VPN network and a custom operating system designed for remote work.
All our client meetings can still be scheduled online by using our scheduling tool here: Schedule an Appointment.
However, all appointments will need to be held over the phone or via a video conference call.
We will do our very best to continue to maintain all our production timelines and provide all our printed products using a variety of alternate and offsite printing capacities. If you are concerned about an upcoming or ongoing project to give us a call at 360-697-2286 today to review all options.
We are not conducting any meetings in our 8-seat conference room with our team, our clients or our authors.
We are working closely and expanding our relationships with our wholesale printing partners to fulfill all orders of physical products like signs, banners, and all other printed material.
Our employees and interns can report every paid or unpaid hour they spent off-site, working from home using our online time reporting system.
We have set aside a sufficient budget to keep paying all salaries and contractors for many weeks or even months to come. However, we are also following all announcements regarding government support in case the crisis will take longer than expected.
We will continue to provide all printing of media-related issues for our local communities like newsletters, magazines, and all other multi-page editions.
We are adding free drop-shipping and free local door delivery to all our customers when they have paid online or over the phone upfront.
With the US now leading the confirmed coronavirus cases with a number north of 100,000 cases and about 1,500 deaths, we continue monitoring the developments and keeping in touch with our customers with updates related to our services.
We want you to know that we are here for you to help in any way we can during these difficult times. Please feel free to reach out to us at any time via phone 360-697-2286 or email at [email protected] if you have any questions or concerns.
Please stay safe and healthy.
Ingemar Anderson
President | Reprospace, LLC (DBA Kitsap Printing)
Mobile: +1-206-849-6855
Main: +1-360-697-2286 Ext. 404
Direct:+1-360-626-0241
Email: [email protected]
1450 NW Finn Hill Road, PO Box 572
Poulsbo, WA 98370
Please leave us a Google Review
BROWSE OUR PRODUCTS AND SERVICES ONLINE:
Graphic Design & Print Products STORE.REPROSPACE.SHOP
Apparel https://apparel.reprospace.com/
Merchandise https://www.reprospace.com/promo
MAIN WEBSITE: https://www.reprospace.com/
We also offer complete Book Publishing Services: Author Services
Publishing your book today. Find out books from local authors. Visit KitsapPublishing.com
Some impressions from our Home Offices
Here are some pictures from our home offices, and curbside pick-up and delivery options. We are ready to work with you and look forward to hearing from you soon.
