05/14/2026
Is your serialization team overwhelmed with EMVS alerts? Supply Chain Wizard’s intelligent RPA solution automates the entire Alert Management process, so your team stays compliant without the manual burden.
In this video, we walk you through our two-robot EMVS Alert Management solution:
🔹 Alert Extractor Robot — Connects to your Alert Management System (AMS) or Connection Provider, pulls all incoming alerts, and completes the full first-level investigation automatically. AMS onboarding is also handled as part of the extraction process.
🔹 Alert Investigator Robot — For alerts requiring deeper analysis, this robot accesses the Connection Provider platform, performs root cause investigation, determines the exact corrective actions needed, and delivers detailed, customizable PDF reports with screenshots directly to your team.
Our solution is engineered to handle every critical alert scenario:
âś… SN Not Found
âś… Batch ID Mismatch
âś… Batch Not Found
âś… Expiry Date Mismatch
In this demo, you’ll see a full walkthrough of how the Alert Investigator Robot handles a real-world SN Not Found case, checking for end-user error, validating the serial number against the product template, confirming SN generation by the MAH, identifying incorrect SN status (e.g., reserved or decommissioned), and automatically generating a complete evidence report with investigation notes and recommended next steps.
The result? A fully automated, reliable, and audit-ready EMVS compliance process, with minimal human intervention.