iFactory

iFactory Strategic digital experiences to amplify your impact Based in Boston, MA, iFactory is a division of RDW Group, a leading integrated communications firm.

For 20 years iFactory has delivered interactive solutions to more than 150 organizations in a variety of verticals including publishing, higher education, health care, and nonprofit. The company brings together design vision, engineering knowledge, and project management skills that result in the highest quality digital media solutions every time, on time. For more information, visit www.ifactory.com.

A website redesign isn’t just about better navigation, cleaner pages, or a fresh visual identity. It’s about telling a s...
08/31/2026

A website redesign isn’t just about better navigation, cleaner pages, or a fresh visual identity. It’s about telling a stronger story. When Lewis Katz School of Medicine at Temple University set out to rebuild its website, the goal went beyond technology: increase reach, improve content visibility and authority, and strengthen brand reputation.

The result? A strategic, user-centered content approach that transformed a fragmented website into a platform built around audience needs, brand storytelling, SEO, accessibility, and measurable impact.

📈 The new approach helped drive:
• +91% MD-program engagement
• +21% total users
• +35% organic search traffic

So, what can other higher-ed institutions learn from this transformation? Read the full case study to explore how strategic content can turn a higher-ed website into a powerful brand and storytelling platform.https://bit.ly/4A2eiWj

08/20/2026

When the Institute on the Environment — University of Minnesota selected iFactory to partner with their team on a website overhaul, we were excited. The goal was to help them communicate their mission of building a future where people and the planet prosper together and we were really excited to dive in together. Everything we planned and executed was directly tied to their goals of promoting and growing their partnership model, building a whole new civic engagement experience, and broadening their institutional reach across state, region and globe.

Every project has its challenges. In this case, there were many stakeholders with different POVs, a large corpus of archival content, and a large volume of content written in an academically sophisticated voice that was not optimized for public consumption or discoverability via Search Engines and standard AI tools. From our 30+ years of experience, we know that mission-driven research organizations often bring an unparalleled level of passion and depth of knowledge that is core to their brand story, but is not always framed compellingly online. We knew this was absolutely essential to IonE at its core.

While we are neither scientists nor researchers, we are humans living on earth, and this is our own future at hand. As the IonE team says, "when people with different expertise, experience and perspective work together, they produce something none of them could have achieved alone." We passionately wanted to help them spread their message effectively, increase their reach, and effectively connect with the right audiences in ways that suit them.

Our respective teams partnered to create a user experience that makes research, ongoing initiatives and stories of partnership easy to find and explore, impactful stories of people and projects that were highly consumable and sharable, and clear success metrics that align directly with their mission, strategic plan and project goals.

Go see for yourself what amazing work they're doing: https://bit.ly/3SKakk5

Is your university showing up when prospective students ask ChatGPT or Perplexity for recommendations? AI search is chan...
08/18/2026

Is your university showing up when prospective students ask ChatGPT or Perplexity for recommendations? AI search is changing how students research programs, compare schools, and make decisions. Instead of relying solely on Google, students can now turn to tools like ChatGPT and Perplexity to ask questions, compare institutions, explore academic programs, and get recommendations. For universities, that creates a new challenge: Are you showing up when students are asking AI for answers?

In our latest blog, we explore what it means to be “findable” in ChatGPT and Perplexity, how universities can evaluate their current AI visibility, and what higher ed marketers should consider as search continues to evolve. https://bit.ly/4g8njDR

Some good news is worth celebrating, even a few months late.Back in February, SUNY Ulster won a Gold Paragon Award for t...
08/12/2026

Some good news is worth celebrating, even a few months late.

Back in February, SUNY Ulster won a Gold Paragon Award for their website. It's the top national honor from the National Council for Marketing & Public Relations (NCMPR) (NCMPR), which recognizes the best marketing and communications work at community and technical colleges. We've been proud of this one for a while. Today just felt like a good day to say so.

We built the site with the SUNY Ulster team and our partners at Modern Campus and one idea guided every decision: put students first.

You can see it in how the site works. The navigation follows how students actually think, so applying, learning, and finding support are never more than a click away. Students and faculty tell their own stories in their own words. Plain language replaces the jargon and acronyms. And the whole thing is accessible (WCAG 2.1 AA), works on any device, and was built for the SUNY Ulster team to keep running at a high standard long after launch.

The result meets prospective students where they are and points them toward what's next. A Gold Paragon says we got that right.

Congratulations to everyone at SUNY Ulster, and thank you to Modern Campus for a great partnership. 👏 https://bit.ly/4wXUuBt

08/05/2026

New launch: a refreshed homepage for Angelo State University.
ASU came back to us this summer with a clear ask. Almost seven years after we redesigned their site, the homepage needed new life, and they wanted it done over the summer on a budget sized to match.

We kept what had worked for the better part of a decade and made room for who ASU is now. That meant more video so the page moves, values showing up across the whole experience instead of sitting on one page, and RamFam culture front and center in a form that reads current today.

We also built it to flex. Higher ed keeps changing, and a homepage should be able to change with it.

If yours doesn't sound like you anymore, you don't have to live with it. A refresh runs on a short timeline and a modest budget, and it doesn't mean rebuilding the site underneath it.

Congratulations to the ASU team. Good to work together again.
See it live: angelo.edu

08/04/2026

The new Butte.edu is live!

We're proud that Butte College's new website has officially launched, and the iFactory team is thrilled with what we built together.

It started with discovery: student surveys, focus groups, analytics, and stakeholder interviews. One thing came through louder than everything else. Butte College's greatest strength is the personal support students feel the moment they arrive, and our job was to make the website show it.

So we did, end to end. We set the strategy around four themes: personal support, access and empowerment, partnership, and a smoother user experience. We rebuilt the information architecture around the way students actually move through the site, so they can find their path. Our content strategy traded jargon and buried PDFs for clear, welcoming guidance. The design leans on real photography of students and staff and a strong brand presence, so students can picture themselves at Butte. And we handled development on Cascade by Hannon Hill, where the new site is blazing fast.

The result is a student-first experience that makes college feel possible and says, from the homepage on, your success is our mission.

Huge thanks to Butte College, including team members Wayne Brandt andChristian Gutierrez for the partnership. Students first, always. 👏 https://bit.ly/4wLEzGk

"Didn't we just pay for a redesign?" Too often, higher education institutions think of a website as a project with a lau...
07/30/2026

"Didn't we just pay for a redesign?" Too often, higher education institutions think of a website as a project with a launch date. In reality, a successful .edu website is an operational asset that requires continuous investment, governance, and cross-functional collaboration.

Website maintenance isn't just about fixing bugs or updating plugins. It's about ensuring accessibility standards are met, protecting against evolving security threats, improving site performance, supporting content governance, and delivering the digital experiences that students, faculty, staff, alumni, and prospective families increasingly expect.

As higher education continues to navigate enrollment pressures, changing user expectations, and rapid technological advancements, sustainable website management has become a strategic imperative, not just an IT responsibility. Our latest article explores what it really takes to maintain a modern .edu website and why planning for ongoing operations is just as important as planning for launch.
https://bit.ly/4ySfsTF

07/23/2026

We're proud to have partnered with the University of Missouri System to redesign its website, creating a digital experience that reflects its extraordinary impact across the state.

As Missouri's premier public research university system and the state's only land-grant research university, the UM System is dedicated to advancing education, research, innovation, and service. Through its four universities, statewide health care system, research parks, extension centers, and technology networks, it helps strengthen communities across Missouri and beyond.

The new site showcases the UM System's statewide impact:
🎓 75,000+ students shaping the future
💼 1 in 29 Missouri employees is a UM System graduate
💰 $6.5+ billion contributed to Missouri's economy each year

We're honored to help tell the story of an institution committed to discovery, lifelong learning, and improving lives through education, research, and innovation. Explore the redesigned website.https://bit.ly/3RqGpwO

In higher ed, almost every prospective student starts with a search, and more of those searches now run through an AI an...
07/20/2026

In higher ed, almost every prospective student starts with a search, and more of those searches now run through an AI answer that decides which institutions even make the shortlist. One of the smallest elements on a page does a lot of the work to earn that spot: the H1.

An H1 is the main heading that tells people and search engines what a page is about. When it clearly names the program or campus a student wants, search engines match it to the right query and visitors immediately know whether they belong there. When it is vague or missing, everyone loses the thread.

The basics are simple. Give each page one clear H1 in the language students actually use, order your H2s and H3s logically so search engines and screen readers can follow along, and keep that structure consistent across your program and admissions pages. Clean headings are what AI systems reward, and they help the right students find you and take the next step.

Check out our Insights article breaks down what an H1 is and the on-page habits that help higher-ed sites get found. When did your team last look at the headings on your top program pages? https://bit.ly/4yIm2Mv

07/16/2026

New Launch: Anoka-Ramsey Community College.

A college website should do more than share information. It should help a student picture themselves there and believe they belong. Every story is unique, and this website was built to reflect that.

One month in, the early results are encouraging. Compared to the same period last year, clicks to apply are up 12%, total users are up 24%, and the site's average position in Google search has risen from 27 to 6. That last jump moved Anoka-Ramsey from the third page of results onto the first.

We were proud to partner with Anoka-Ramsey Community College and Modern Campus to create a digital experience that meets students where they are and helps them discover where they belong, explore what fits, and build momentum toward what's next. From flexible learning options and real student support to clear transfer pathways and career connections, the site reflects a college that assumes every student can get where they're going, and helps them do it.

Creating websites that empower organizations to tell their story and better serve their communities is why we love what we do. https://bit.ly/4ydZliQ

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