Delighted

10/09/2024

From artificial intelligence to augmented reality, social media to subscriptions, here are the top 10 ecommerce trends shaping online retail right now. ⬇️

From AI to omnichannel experiences, ecommerce trends uncover new opportunities for businesses to optimize online shopping in 2024. Learn what’s next in ecommerce in our guide.

09/25/2024

🩺 🗣️ Collecting patient feedback is easier than ever thanks to Delighted Surveys. From NPS, CSAT, to overarching patient research, learn how Midi takes women’s healthcare to the next level with the help of a seamless survey program: https://dl.ht/3ZEeATg

09/09/2024

🤔 What makes understanding brand perception so important? Knowing how customers feel about your brand is the key to leveraging your brand reputation.

💡Learn how to measure brand perception in our latest guide:

Brand perception survey questions help uncover how customers perceive your brand. Use our brand survey template to discover valuable feedback on your brand image.

09/03/2024

🎯 Acquiring customers is one thing, but retaining them is just as important. Customer retention is a cost-effective way to increase customer lifetime value. The best way to do both? Collecting survey feedback from your customers.

Learn how to calculate and increase customer LTV using surveys in our guide: https://dl.ht/4cMrrWn

08/27/2024

🛍️ 🛒 Is your online store prepared for the influx of traffic from Labor Day sales?

Seamlessly gather feedback on your ecommerce website this Labor Day using Delighted: it makes parsing through customer feedback easier than ever – especially with our top 10 ecommerce integrations: https://dl.ht/474Hfm1

08/21/2024

🤔 What’s the most accurate type of customer data? You asked, and we answered: zero-party data.

🎯 When you ask customers what you need to know directly, you don’t need to rely on third-party data to get the information you need.

Get valuable customer feedback directly from the source with Delighted’s free survey templates: https://dl.ht/4cxwfiu

08/19/2024

Looking for a survey tool that’s cost-effective? 🔎 👀 Delighted’s brand new plans start at less than $20 a month, so you get full access to both of our products and the ability to send unlimited surveys.

🚀 Why wait? Explore our new pricing plans today: https://dl.ht/3X9gGsR

08/16/2024

It’s National Nonprofit Day! 🎉 🙌 Here at Delighted, we’re proud to support nonprofits of all sizes.

🤝 We also partner with TechSoup to give nonprofits a 85% discount on their first year of Delighted. Collect feedback from donors, volunteers, and employees with nonprofit surveys today: https://dl.ht/3Z1Y13B

08/06/2024

📝 📚 Prepare for back-to-school season with a feedback program built into your lesson plan. Ask students about their experience in with your course, how much they were able to learn, and more with our education survey templates:

➡️ Online course feedback survey
➡️ Presentation feedback survey
➡️ Student feedback survey
➡️ Student burnout survey

🎓 Make sure your students are set up for success with an accurate measure of the education experience. Start surveying today: https://dl.ht/3Sk96sf

07/31/2024

Is your online storefront ready for the influx of traffic during back-to-school sales? Get the UX feedback you need to ensure great customer experiences with our pre-built UX survey templates:

➡️ System usability survey (SUS)
➡️ UMUX-Lite survey
➡️ UX research survey
➡️ Session experience survey

📈 Start collecting UX feedback by surveying today: https://dl.ht/3LAy3w7

07/29/2024

Wondering what to ask in your next survey? Look no further: we pulled the data on the most-asked questions by our customers.

🚨 Spoiler alert: they’re all open-ended questions. Our customers love verbatim feedback that uncovers valuable insights they wouldn’t have otherwise.

The choice is yours: ask customers anything. Start collecting feedback in minutes today: https://dl.ht/3WAGduo

07/25/2024

👀 Looking to improve conversion and boost loyalty for your online store? We’ve got the key: customer feedback. Automate ecommerce feedback collection with our top survey integrations:

1️⃣ Shopify
2️⃣ Klaviyo
3️⃣ Gorgias
4️⃣ Slack
5️⃣ Gladly
6️⃣ Zapier
7️⃣ HubSpot
8️⃣ WooCommerce
9️⃣ Square
🔟 Zendesk

Learn how to optimize the ecommerce experience in our latest blog post ➡️ https://dl.ht/46kv84