GridMate

The only productivity suite you need for Salesforce.

10/30/2026

Your best agent knows which cases need attention and what to say next.

What if your entire team had that same clarity?

On November 5, we're unpacking a real hospitality Service Cloud implementation with Jay Mistry from Deploid, the implementation partner behind it.

You'll see the workflow live and learn:

→ How to make time-sensitive cases easier to spot.
→ How to bring the right customer context into the agent's workflow.
→ The implementation decisions you can apply to your own Service Cloud setup.

Real implementation. Real lessons. Ideas worth stealing.

🎟️ Join us for The Salesforce Makeover, Episode 07.

Register free - https://loom.ly/2LP7RMI

10/29/2026

What if your most urgent Salesforce case isn't marked urgent? And that's not even the biggest problem.

Swipe to see what your team might be missing. 👉

🔗 Save your seat for The Salesforce Makeover, Episode 07 - November 05
https://loom.ly/2LP7RMI

10/27/2026

North Africa Dreamin' 2026 is a wrap! 🇲🇦

To everyone who stopped by the booth and welcomed RevenueMate, thank you.

Here are a few moments we’ll be taking home with us.

10/23/2026

The booking is tomorrow. The related Salesforce case is still buried in the queue.

And to the agent scanning dozens of cases? It might look like just another record.

That's the problem with relying on case priority alone.

In hospitality, a case can look routine in Salesforce while the clock is running out on the booking.

And by the time someone notices the reservation date, the window to act may already be closing. So how do you make sure the right cases get attention first?

That's what we're tackling in The Salesforce Makeover, Episode 07, on November 05.

We're taking a real-world hospitality challenge and showing you:

→ Why case priority doesn't always reflect booking urgency.
→ How to spot time-sensitive bookings without digging through Salesforce records.
→ How to get the full customer picture before deciding what to do next.

One real-world challenge. One live demonstration. A better way to manage what matters most.

Join us on November 05 for 45 minutes of practical Salesforce problem-solving.

https://loom.ly/2LP7RMI

10/21/2026

Meet the Mates heading to North Africa Dreamin’! 🇲🇦

Rey, Hicham, Otmane, Ali and Ilyasse will be at Barceló Anfa in Casablanca on 24 October.

Come say hello at the RevenueMate stand and check out quote-to-cash, built natively for Salesforce.

Closer to home. Closer to the community. 💙

10/21/2026

The booking is tomorrow. The related Salesforce case is still buried in the queue.

And to the agent scanning dozens of cases? It might look like just another record.

That's the problem with relying on case priority alone.

In hospitality, a case can look routine in Salesforce while the clock is running out on the booking.

And by the time someone notices the reservation date, the window to act may already be closing.

So how do you make sure the right cases get attention first?

That's what we're tackling in The Salesforce Makeover, Episode 07, on October 29.

We're taking a real-world hospitality challenge and showing you:

→ Why case priority doesn't always reflect booking urgency.
→ How to spot time-sensitive bookings without digging through Salesforce records.
→ How to get the full customer picture before deciding what to do next.

One real-world challenge. One live demonstration. A better way to manage what matters most.

Join us on October 29 for 45 minutes of practical Salesforce problem-solving.

🔗 Register for free — https://loom.ly/2LP7RMI

10/15/2026

Casablanca feels like home. 🇲🇦

For our CTO and Co-Founder, Hicham El Mansouri and some of our team, it is home. The streets they know by heart.

On 24 October, North Africa Dreamin’ brings the Salesforce community to their city. This year, we get to share it with you.

What are you looking forward to most at NAD this year?

That’s us at our stand at NAD 2025, in the city we love. The smiles say it all. 💙

Closer to home. Closer to the community.

10/08/2026

"It went from a whole day job to a couple of hours."

When property inquiries are scattered, reporting turns into a day-long manual job. That's exactly the gap Beau Vella of TGC Property Group sees GridMate closing.

Centralized. Faster. Easy to read.

Three things reporting lives or dies by, and three things Beau saw GridMate deliver.

Less manual work. More of your day.

Try GridMate free today.
🔗 (Link in the comments)

10/06/2026

Seven years. One evening. A lot to be grateful for.

This year, GridMate turned 7.

Looking back, one thing stands out: the people who believed in us from the beginning and stayed with us along the way.

Their trust, loyalty and partnership have shaped everything we've built.

So last month, we brought some of them together in San Francisco for an evening of good conversation, shared memories and a simple thank you.

It was a pleasure to have them around the table.

And, to every GridMate customer who has been part of these seven years, whether you were there that evening or not: thank you.

We wouldn't be here without you.

Here are a few moments from the evening. 👇

10/06/2026

We spend a lot of time navigating Salesforce. This time, we took it to the water. ⛵️

Our CTO and Co-Founder, Hicham, joined the Cloud Spectrum Ltd crew for the Salesforce Regatta, and it turned into a brilliant team experience - plenty of teamwork, a little friendly competition, and a lot of fun along the way.

And yes, we came 3rd in one of the races. 🏆

Huge thanks to Heshan Weerasekera for having us, and to Jemma Byrne for putting together such a fantastic event.

Grateful to be part of a community that makes room for days like this. 💙

Address

223 S West Street, Suite 900
Raleigh, NC
27603

Website

https://www.gridmate.io/

Alerts

Be the first to know and let us send you an email when GridMate posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.