Zeta Broadband

07/20/2026

Network Update

This morning between approximately 9:30 a.m. and 10:00 a.m. Pacific, we experienced a brief service interruption as the ongoing DDoS attack changed characteristics.

Our engineering team immediately worked with our upstream mitigation provider to adjust our protection policies, and those changes have been successfully implemented. At this time, all services have been restored and the attack is being effectively mitigated.

We will continue monitoring the network around the clock and make additional adjustments as needed should the attack evolve. Our team remains actively engaged to ensure the highest level of service possible.

Thank you again for your patience, understanding, and continued support.

07/20/2026

Transparency matters. Yesterday, Zeta Broadband experienced a large-scale cyberattack that caused a widespread service outage for many of our customers. While service has been restored, we believe it's important to explain what happened and why this outage was different from a typical internet interruption.

Our engineering team worked around the clock with our upstream providers to mitigate what is known as a "carpet-bomb" DDoS attack—a sophisticated attack designed to overwhelm entire networks rather than a single destination.

We've published a detailed overview of the event, how we responded, and the steps we're taking to further strengthen our network against future attacks.

Thank you to our customers and neighbors for your patience, understanding, and support throughout this event. We're grateful to serve this community and remain committed to providing reliable, resilient internet service.

📖 Read the full article here:
https://zbbi.co/blog/understanding-the-july-19-network-outage-a-large-scale-carpet-bomb-ddos-attack

On July 19, Zeta Broadband experienced a large-scale "carpet-bomb" DDoS attack that overwhelmed our upstream internet connections and caused a widespread service outage. Our engineering team immediately worked alongside upstream providers to mitigate the attack and restore service, which was fully r...

07/20/2026

✅ All services are back online.

🛡️ We have successfully mitigated the DDoS attack and restored service. Our team is actively monitoring the situation to ensure continued stability.

📧📞 We’ve received many emails and voicemails and will be working to return them as quickly as possible. We appreciate your continued patience and understanding. 💙

07/20/2026

California Network Update

We want to provide another update, even though we know it isn’t the one everyone is hoping for.

At this time, we unfortunately do not have an estimated time for restoration. We don’t want to give you a timeline that may end up being inaccurate.

A DDoS (Distributed Denial-of-Service) attack is essentially when a large number of fake internet requests are intentionally sent to overwhelm a network, much like thousands of people trying to force their way through a single doorway all at once. The goal is to overload systems and disrupt service. This is not caused by anything our customers have done.

This is the first time we have ever experienced an event like this, and while our team has contingency plans and backup systems in place, the nature and scale of this attack have created challenges unlike anything we’ve faced before. Our entire team is working alongside our partners around the clock to mitigate the attack and restore service as quickly and safely as possible.

At this point, we can’t confidently say whether we’re looking at a matter of hours or longer. If you rely on your internet for work, school, or other important commitments tomorrow, we recommend making alternate arrangements if possible, just to be on the safe side.

We know this is a major inconvenience, and we truly understand the frustration and uncertainty it causes. Please know that you are not just account numbers to us. We are a small, local company, and many of us live in the same communities we serve. We care deeply about getting everyone back online.

Please also note that our office phone system has been impacted. Calls are currently being forwarded to our personal cell phones, so response times may be slower than usual. We appreciate your patience and understanding as we work through a high volume of calls and messages.

We will continue to post updates here on Facebook as soon as we have meaningful information to share.

Thank you for your patience, your grace, and for standing with us while we navigate this unprecedented situation. We remain committed to restoring your service as quickly as possible.

07/20/2026

Outage Alert – California Customers

Zeta Broadband is currently experiencing a distributed denial-of-service (DDoS) attack that is affecting internet service for some customers in California. Customers may experience slow speeds, intermittent connectivity, or a complete loss of service.

Our network team is actively working to mitigate the attack and restore normal service as quickly as possible. At this time, we do not have an estimated time for full restoration.
We understand how disruptive an outage can be and appreciate your patience while we work to resolve this issue. We will provide additional updates as more information becomes available.

07/20/2026

Outage Alert – California Customers

Zeta Broadband is currently experiencing a distributed denial-of-service (DDoS) attack that is affecting internet service for some customers in California. Customers may experience slow speeds, intermittent connectivity, or a complete loss of service.

Our network team is actively working to mitigate the attack and restore normal service as quickly as possible. At this time, we do not have an estimated time for full restoration.

We understand how disruptive an outage can be and appreciate your patience while we work to resolve this issue. We will provide additional updates as more information becomes available.

07/20/2026

We know many of you are waiting for an update, and we’re sorry that we don’t have any new information to share just yet.

Our entire team is still actively working to identify and resolve the issue. We are hopeful that within the next hour we’ll be able to provide a more meaningful update.

We know this outage is impacting your day, and we truly appreciate your patience and understanding. Thank you for hanging in there with us—we’re committed to keeping you informed as soon as we have new information to share.

07/19/2026

Network Outage Update

We want to provide another update on the current network outage. Our entire team continues to work diligently to identify the cause and restore service as quickly as possible. We know how disruptive this is, and we’re committed to getting everyone back online safely and as soon as we can.

If the issue has not been resolved by then, our next update will be posted at 5:00 PM.

Thank you again for your continued patience, understanding, and support. We know many of you rely on your internet for work, school, and staying connected. Please know that we’re in this with you, and we’re doing everything we can to restore service as quickly as possible.

— The Zeta Broadband Team

07/19/2026

⚠️ California Network Outage Update ⚠️

We are currently experiencing an outage affecting portions of our California network. Our team is actively working to restore service as quickly as possible.

We understand how important your internet connection is, and we sincerely appreciate your patience while we work to resolve the issue.

We will continue to provide updates here on our page as soon as we have more information to share.

Thank you for your understanding,

The Zeta Broadband Team

07/17/2026

Do you really need gigabit internet—or would better Wi-Fi make a bigger difference? 📶

Streaming TV often uses just 10–25 Mbps, telework usually requires modest bandwidth, and gaming depends more on latency than raw speed.

Learn what actually affects your online experience and how to choose the right internet plan for your household.

🔗 Read the full article: https://zbbi.co/blog/do-you-really-need-gigabit-internet

Do you really need gigabit internet? Learn how streaming, telework, gaming, latency, and Wi-Fi performance affect your connection—and how to choose the right speed for your household.