IR Since 1996, IQ Services has delivered remote, customer-focused testing and monitoring services for contact center and communications technologies.

IQ Services – the industry’s first IVR load test service provider – offers businesses a cost-effective way to get the best possible performance from their contact center and communications technologies. Thousands of businesses have benefited from the unique insight our outside-in services provide into the performance of end-to-end customer-facing solutions.

09/02/2015

Avoid the hot seat in your Contact Center, and become your own super hero, with Prognosis

06/13/2014

IQ Services welcomes two new team members – Rochelle Chad and Colin Koch. http://bit.ly/1mNWh1T

05/27/2014

Iberia Airlines: nine key elements of local customer service and experience | http://bit.ly/1wfl2e0

02/14/2014

What is the relationship status of your contact center and customer services expectations?

02/10/2014

We are pleased to announce Russ Zilles has taken on the role of CEO and Tim Murphy as CFO. http://bit.ly/1c71Jad

01/31/2014

One conference down 8 to go! Next up, in Orlando, FL.

06/12/2013

Mike had a great time hosting the round table. Were you there? Tell us what you thought!

06/06/2013

We are having some great conversations at HCCT in Minneapolis! If you haven't had a chance make sure you stop by our booth to chat today!

Address

6601 Lyndale Avenue S Suite 330
Richfield, MN
55423

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