09/01/2026
Your competitors and your potential customers can ask ChatGPT the same question about your industry and get different answers. Neither may be wrong, because LLMs tailor answers to the person more than the question.
Here's what each of the 4 major LLMs read before it responds:
- ChatGPT personalizes on your general location, and on Memory if you have it turned on.
- Gemini can pull from Personal Intelligence, which spans Gmail, Photos, Search history, YouTube, and your past chats.
- Perplexity retrieves a memory store of your interests and past conversations, along with an AI Profile that can include your occupation and how you like answers formatted.
- Claude carries memory across conversations, scoped by project, and leaves incognito chats out.
Different LLMs continually learn different aspects about the same person, which most AI visibility checks overlook. For example, you open ChatGPT, type your company name, screenshot what comes back, and file it as data about your market, but in reality, it’s data about your personal account more than your brand.
The version of AI visibility tracking that holds up looks at specific prompts, captures changes daily, and runs across every model your buyers use. That's what Xponent21 built CARL Intelligence to do, across ChatGPT, Claude, Gemini, and Perplexity.