Feedback

03/30/2026

Big news: Feedback is now part of PCSIx, the new innovation unit of Professional Contract Services, Inc.

PCSI is an award‑winning national nonprofit focused on employing people with disabilities, has acquired CareStarter and Feedback to launch PCSIx (pronounced "Pick Six"). This new unit brings together technology, behavioral insight, and mission‑driven innovation to expand impact.

“For change to work at scale, it has to be grounded in how people actually behave,” said Dean Browell, Chief Behavioral Officer. “As part of PCSIx, Feedback is a company that analyzes unprompted human behavior across digital environments, generating insights that help organizations shape solutions around real needs and strengthen workforce engagement, service delivery, and community impact.”

This marks an exciting next chapter for Feedback and the partners we serve.

Read more about what this means and what’s ahead:

https://hubs.li/Q048VGQ40

PCSI Completes Acquisition of CareStarter and Feedback, Launching PCSIx Innovation Unit 

03/06/2026

Texas pride runs deep. We found that community commentary around sports, schools, and events doesn't just reflect identity. It reflects economic optimism:

“CEOs tell us repeatedly that the freedom and supportive business climate they find here isn’t something they’ve experienced anywhere else.”

Culture isn’t separate from growth. It fuels it.

This March 10th, we’ll explore this dynamic in an invitation-only executive webinar cohosted with YTEXAS. “Strategic Listening: The Competitive Advantage Behind Texas Growth” will feature a presentation of the YTexas Indicative Economic Digital Ethnographic Study by Dean Browell, PhD. Dean will be available for questions post-presentation.

Invitations are reserved for YTexas members. Receive an invitation at the link in the comments.

Curated by YTEXAS. Sponsored by PCSI. Insights by Feedback.

03/05/2026

Access to capital. Density of opportunity. Ease of connection. One founder said it best: “Texas feels like the one place where you can walk into a coffee shop and walk out with a deal.”

But here at Feedback, we are also hearing mid-sized businesses ask: do we still have equal access in this booming market?

On March 10th, we’ll examine both sides of that signal during an invitation-only YTEXAS executive webinar, co-hosted by Feedback. “Strategic Listening: The Competitive Advantage Behind Texas Growth” will feature a presentation of the YTexas Indicative Economic Digital Ethnographic Study by Dean Browell, PhD. Dean will be available for questions post-presentation.

Invitations are reserved for YTexas members. Receive an invitation at the link in the comments.

Curated by YTEXAS. Sponsored by PCSI. Co-hosted by Feedback.

03/04/2026

Texas isn’t just growing– it’s talking.

From boardrooms to Reddit threads, from founders on LinkedIn to workforce voices on TikTok— economic sentiment is forming in real time.

Our upcoming YTexas study found: “Texas doesn’t just give us a tax advantage— it gives us a story to tell investors.”

But that’s only part of the story.

This March 10th, Feedback is co-hosting an invitation-only executive webinar with YTEXAS to unpack what growth actually feels like across industries. “Strategic Listening: The Competitive Advantage Behind Texas Growth” will feature a presentation of the YTexas Indicative Economic Digital Ethnographic Study by Dean Browell, PhD. Dean will be available for questions post-presentation.

Invitations are reserved for YTexas members. Receive an invitation at the link in the comments.

Curated by YTEXAS. Sponsored by PCSI. Co-hosted by Feedback.

03/03/2026

The strongest growth strategies aren’t built on assumptions— they’re built on insight. Join us for an invitation-only executive briefing on findings from Feedback's YTexas Indicative Economic Digital Ethnographic Study, delivering actionable intelligence for leaders navigating relocation, infrastructure, talent, healthcare, and innovation– on March 10th at 11:45 am CDT.

Texas continues to lead the national conversation on growth, relocation, innovation, and industry dominance. But behind the headlines, something even more important is happening:

People are talking.

On Reddit. On LinkedIn. On TikTok. In forums. In digital town squares where real business sentiment surfaces long before it shows up in reports.

Curated by YTEXAS, sponsored by PCSI, and delivered by Feedback, our study analyzed real digital conversations across industries including:
• Corporate HQ & finance
• Energy & technology
• Healthcare & biotech
• Real estate & development
• Transportation & logistics
• Workforce & education

During this private briefing, we will unpack:
• Where relocation momentum is strongest
• What mid-sized businesses are quietly navigating beneath the surface
• How infrastructure sentiment is shaping technology growth
• Why culture and identity are emerging as economic drivers
• What business leaders should be paying attention to next

Invitations are reserved for YTexas members. Receive an invitation at the link in the comments.

02/18/2026

Meet one of our newest board members, Dean Browell, Chief Behavioral Officer at Feedback! Dean leads Feedback's research as a resident PhD with a passion for how generations interact online and is the co-author of the book Don't You Forget About Gen X: One Generation's Crucial Role in Healthcare.

A sought-after speaker across industries, Dean has presented military family quality-of-life data at the White House. He co-founded Hidden In Plain Site and serves on multiple boards, including Soar365, The Poe Museum and Firehouse Theatre. Dean also teaches at VCU School of Business and the University of Richmond’s Institute on Philanthropy.

Help us give Dean a hearty welcome to the CHPRMS board!

01/02/2026

✨ Happy New Year! ✨

As we step into 2026, we’re feeling grateful for the people, partnerships, and purpose that made 2025 so meaningful.

One highlight was supporting The Positive Vibe Foundation (TPVF) as Feedback’s 2025 Holiday Featured Nonprofit, helping advance their mission of empowering individuals with disabilities to lead fulfilling, independent lives.

This work reflects what we believe at Feedback: meaningful impact starts by listening — centering lived experiences, elevating voices, and turning insight into action through collaboration.

Here’s to the people and work that made 2025 meaningful, and to what’s ahead.

12/10/2025

Today at 10:30 am at the , Dr. Dean Browell will be presenting the digital ethnographic study we had the opportunity to develop for ; we hope to see you there! A copy of the Summary Report is available at the PCSI booth and at the link in the comments.

This report examines discovered insights from real-world experiences, priorities, and barriers faced by business leaders, entrepreneurs, and workforce stakeholders within Texas. A wide range of social media sites and discussion forums were searched, with results from five top channels selected as relevant visual data points for the report.

Top Takeaways include:

▶️ Texas is reporting record high numbers in the labor force.

▶️ Texas has significant GDP growth in uncertain times, remaining the 8th largest economy in the world.

▶️ Texas is creating a business positive climate with tax incentives, innovation support, vast networking opportunities, and comfortable living communities.

▶️ Industries with the highest uncertainty are faced with the biggest barriers to participation. West Texas growth may have a larger hurdle to climb with falling oil prices and global volatility.

About Us: Feedback is a digital ethnography firm that helps businesses, cities, and economic development leaders uncover the real stories behind growth and engagement. Using a powerful combination of PhD-driven research, social listening, and proprietary technology, we surface unfiltered insights from real digital conversations, revealing what traditional surveys miss: how people feel, where they struggle, what they need next, and the ‘why’ behind behavior.

Our insights can help your organization, in any industry. Connect with us to learn how.

12/09/2025

Attending the YTEXAS Summit this week? So are we– let's connect!

Join us for Dr. Dean's keynote at 10:30 am on Wednesday, "Texas is Talking. Are You Listening?" Centering on our digital ethnographic study of Texas in six regions, gain insight into the opportunities and challenges businesses are preparing for as our state grows. This session includes an open mic with executives, educators, and economic developers. Reserve a seat at the link in the comments.

11/11/2025

Thank you, Veterans. 🇺🇸 We are grateful for your service & sacrifice– and for your loved ones' sacrifice in support of your service.

PHOTO: A Sailor assigned to the Freedom-variant littoral combat ship USS St. Louis, operating under U.S. Northern Command, greets his family members as the ship returns to Naval Station Mayport, Florida after completing a deployment, Nov. 10, 2025. 📸 U.S. Navy photo by Mass Communication Specialist 3rd Class Jasmin L. Aquino. The appearance of U.S. Department of Defense (DoW) visual information does not imply or constitute DoW endorsement.

10/17/2025