WISE Integrated Technologies

WISE Integrated Technologies Wise Integrated Technologies is a NY based multi-faceted tech company. We provide affordable services & solutions for your technology needs. Technology is vast.

Serving all users; Commercial - Retail - Residential. We offer a full range of technology solutions affordably. WISE Integrated Technologies offers a wide range of IT services for Residential and Small Business Users, all at super low cost PRACTICAL and AFFORDABLE rates. PC Troubleshooting, Repair and Remediation
Remote Support Services
End-Point Security Protection
Virus, Spyware and Malware Remo

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Network Analysis and Remediation
Backup, Disaster and Recovery Planning
Offsite Backup and Replication
File Backups, System State Backups and Sector Level Backups including Bare Metal Restores (BMR) wherever capable. We simply can't write it all down here! Give us a call!

12/15/2025

Is AI safe? Can AI be trusted?

This is a highly debated subject but in our professional opinion, The answer is a clearcut no. At WISE Integrated Technologies, we have paid pro plans with multiple AI models but we used Open AI and Gemini to bring you this research.

We have been working with AI for a while truly trying to learn its abilities and what can we do with it.
For those that may not have experience with AI, there are learning curves.

We learned quickly that you must know how to prompt the models.
Once we understood how to work prompts, we recognized a problem. We still were not seeing the results we anticipated.

After a long trial and error phase, we felt we had figured out enough to effectively use it for our tech purposes but the joke was on us and we struggled to understand why. We would like to help you understand and it is in this how we learn AI is not safe and it should not be trusted as a reliable source for anything critical to your life or business. Why? Where do we start?

AI lies to you. It has no problem lying to you but how would you know if it's lying?
Therr is only one true answer. You don't know unless you knew firsthand that it lied to you, when and how. Or, you have to know how to effectively prompt it.

We decided we would use these 2 models to update some systems and embed AI integrations for a customer management system..

We got robbed. Literally, right out from under our noses. Money. Cold hard cash stolen, not by AI but by hackers the AI exposed us to. Don't worry, we were being smart anticipating that reality.
AI was very sure of itself telling us telling it was confident we had assessed to rule out any security risk.

If you don't know, the AI models allow you to save information to a context memory so it can draw upon for your must have needs as to assist you better without always having to retrain it.

The first money grab we didn't spot right away but it was just $10. We identified soon enough a loss of funding to the OpenAI model and took action to stop the hack. Success.

We proceeded on. And then another hack and money grab. AI was very cooperative and very much so wanted to assist and course correct but now we know where we wanted to watch for AI flaws.

AI wanted to implement a fix that we didn't think sounded sensible so we asked it to follow rules. We added rules in context memory. Follow verifiable troubleshooting sets to identify hacks and implement security protocols. We told it what systems andversions were, and told it to remember that data, and last we to it to ensure it was using most current technical information.

We worked with AI for 3 days testing. AI would begin following our rules but it didn't take long before it started looking to implement quick and dirty bandaid fixes that would surely lead to more hacking but we proceeded anyway. That was our biggest aha moment.

We added another small amount of funding and proceeding with the recommend procedures. The systems did not respond the way AI thought. AI took a guess and made a critical mistake and at a critical time that mistakes are simply unacceptable. Our small additional funding was gone in seconds.

As we continued on in the project, if we had left AI to it's own decision making, it would have had us add funds 3 more times. AI started breaking every rule and and multiplying it's mistakes. We called it out for nonsense. It would apologize and promise to follow rules and almost instantly not follow rules as it had been earlier.

It got sloppier and lazier. We got the system to do what they were supposed to by the end of the project but not because of AI being smart. We scolded the model every time it broke rules again. Every time it guessed we asked why. it would apologize and get right back to lying.

AI did successfully build the system as expected but it absolutely did not want to. We had to watch carefully and read through the code (someone else's code and that is not easy) so we could see what it was doing wrong. The only reason we got AI to do the job properly was because when we saw nonsense we refused to follow it's directions and we did not move forward until the model produced something that wasnt a major cyber security threat in the making.

We watched logs very carefully monitoring time stamps and activity. AI had exposed us. We knew it and we called AI out for it's foolishness. It was so apologetic.it told us all the rules it knew it violated and insisted it wouldn't violate rules again. From there AI was ready to continue forward with our project complete disregarding the serious security risks it had just created. There was A LOT of log activity.
Hacking is no longer a smart person sitting at the computer trying to get you. Instead they deploy bots to do the work for them. Our logs showed approximately 1000 bots hitting our machine per second.

1000 bots per second. This is a DDOS attack. They were good. In 5 minutes the bots had scanned enough files and it found the API key. We had already cut funding to the AI API key so we could watch the logs and not give them our money. An API key is essentially your credit card. As long as the API is active with funding to it, if a hacker gets your API, they can continue beating you down and apply your API key on their machines. We had collected enough data and we cut api key and we took over from AI. We closed up the doors exposing us and gave AI the opportunity to correct. It never corrected and it looked to expose us several more times.

Why does AI do this. AI won't readily tell you this unless you probe it properly but the long and short is these AI models have been trained to be helpful and it is willing to lie to you as it tries to help you in the way AI models have been trained specifically to be helpful. It is not designed to tell you it MAY not be smart enough for this or that. It tries to help you no matter what and instead of advising you properly, it will advise you no matter what. For correlation it would be like asking for a new car but it gives you a 1980 clunker. It is still new to you. It did its job but that doesn't mean it did it's job well.

Don't be so quick to put your eggs in that AI basket for anything that puts your reputation at risk. AI is to assist you; not do your work for you. If you are going to use AI, be sure you know the material very well yourself.

If you need assistance with technology give us call at 516-266-2200 and when you do, you'll here our High Availability Geo-Redundant Business Voice AI assisted phone system, WiserVoice.

Give us a call.

11/27/2025

, a propriety cloud Unified Communications solution, was designed to help you break free of traditional systems that drain your budget. Our system was especially designed for small businesses so you too can have an enterprise class system.

Our system is designed to take full advantage of AI and sits on our High Availability Geo-Redundant ecosystem. The conversational AI receptionist replaces traditional IVR menu systems. She can answer questions for customers wanting to understand your business, brand and services better or she can simply transfer to departments and employees. Like any good leader, you set the work expectations for your receptionist.

adds Voicemail to email transcription and integration with any CRM with REST API like Salesforce and Hub spot.

For more information, give us a call at 516-266-2200 and speak to her yourself. When you're done chatting, ask for a sales associate to get started.

11/24/2025

2025 has been a tough year for so many. We encountered many obstacles and we were forced to pivot unexpectedly within a few projects which caused some delays.

, our platform field service product, is coming along. We should be go live ready for the start of 2026.

We worked incredibly hard and another new product offering, , a cost effective Managed Communications system, with intuitive AI capabilities, IS READY! Most phone systems are dumb pipes. WiserVoice is an active employee. It takes calls, routes calls intelligently and creates tickets automatically. Hosted in our geo-redundant nodes, phone system are always up and working.

Last, because this was our 5th year in business thanks to our wonderful customers over the past 5 years, we knew we needed to reinvest and expand our product offerings to bring you even more cost effective solutions. We are currently rebuilding our website to offer you a variety of one click hosting solutions from professional email to deploying your own VPS (virtual private servers) or BDR on our high availability global geo-redundant infrastructure spanning 4 countries and 2 continents.

Stay tuned. For more information or for immediate service, please contact us at 516-266-2200 or 631-998-WISE

Working in technology is much more multi-faceted than many realize.  I.T. is much more than getting a device online,work...
03/13/2025

Working in technology is much more multi-faceted than many realize. I.T. is much more than getting a device online,working faster, fixing email and troubleshooting downed internet.

While we love every phase of tech, especially network design, implementation and management, there is just something extra fun about the construction phase. Running conduit, structured cabling, fishing wire through walls and ceilings, core drilling through walls and floors.

We love what we do! We thought we'd share some pictures so you can see progressions.

You are seeing pictures of 3 retail locations we worked in Suffolk County.
A Luis Viutton store, a Chevrolet dealership and a Savers store.

If you'd like to know more about how WISE Integrated Technologies can assist your project give us a call!

12/15/2024

2025 is going to be big! We are working on 2 huge projects to be unveiled in 2025.

Over the years, we have identified several ways in which we can give back to the community. We have identified several ways to help ensure Americans can keep more of their hard earned money in their own pocket.

In early 2025, we will be releasing a new product offering to help more Americans and American businesses get through their day to day more affordably.

We are also finalizing some details on another adventure. A new company is emerging that looks to offer affordable products. WISE IT will be a partner to add technology into some of their products.

Can an eye open for more info!

Table of Contents Introduction How Managed Service Providers Can Help Homeowners Save Money The Benefits of Working with...
02/27/2023

Table of Contents Introduction How Managed Service Providers Can Help Homeowners Save Money The Benefits of Working with a Managed Service Provider for Home Network Security What to Look for When Choosing a Managed Service Provider for Home IT Solutions How Managed Service Providers Can Help Homeowners Streamline Their Technology The Advantages of Outsourcing Home IT Services to a Managed Service Provider…...

Table of Contents Introduction How Managed Service Providers Can Help Homeowners Save Money The Benefits of Working with a Managed Service Provider for Home Network Security What to Look for When Choosing a Managed Service Provider for Home IT Solutions How Managed Service Providers Can Help Homeown...

02/26/2023

Table of Contents Introduction What is Information Technology and How Does it Impact Businesses? Exploring the Benefits of Information Technology for Org

Address

Riverhead, NY
11901

Opening Hours

Monday 8:30am - 8:30pm
Tuesday 8:30am - 8:30pm
Wednesday 8:30am - 8:30pm
Thursday 8:30am - 8:30pm
Friday 8:30am - 8:30pm
Saturday 10am - 2pm

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+15162662200

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