03/22/2026
“I get most of my inquiries from Instagram…
…but people still ask for my pricing.”
The pricing is on her website.
So what’s the issue?
It’s not the design.
It’s that no one is using your website the way you think they are.
They’re not reading your site.
They’re skimming your Instagram.
They’re making quick decisions.
And when something feels even a little unclear?
Best case?
They DM you.
Worst case?
They move on.
(no question, no second chance)
So you assume your website isn’t working.
You tweak things.
You redesign.
You overthink it.
Meanwhile…
your audience was never really there to begin with.
If most people are finding you on Instagram,
but all your clarity lives on your website—
of course it’s not converting.
You don’t have a design problem.
You have a disconnect.
And until that’s fixed,
no amount of “better design” is going to save it.
If your website feels “fine” but isn’t bringing in inquiries…
it’s not random.
There’s something getting in the way.
(and yes — this is exactly what I find in audits 👀)