06/14/2026
Things are not always as they appear.
Time is the most valuable commodity any of us have. Once it’s gone, it’s gone. If there’s one thing that gets under my skin, it’s people who don’t know what they want, don’t pay their bills, or simply waste my time.
I’m still running my vinyl business while working a full-time job. That means every hour matters.
I’d like to be very clear about a significant change I’ve made.
There was a time when jobs were completed in the order they were received. Sounds fair, right?
It works great—until people don’t pay their bills.
Going forward, jobs will no longer be completed solely in the order they are received. Customers with outstanding balances, overdue invoices, or a history of not paying will not be prioritized. In many cases, I simply won’t be able to help you.
This does not excuse past-due balances, nor does it eliminate any penalties or consequences associated with them.
And please don’t expect me to answer the phone at midnight, on weekends, after hours, or drop everything I’m doing to bail you out of a situation you created yourself.
I won’t.
My time is valuable. Whether I do this full-time, part-time, daytime, nighttime, or somewhere in between, my overhead is the same as the guy doing it forty hours a week. In some ways, it’s even harder because I have fewer hours available to generate the same revenue.
So if you’ve been trying to get me to do a job for you and haven’t heard back…
If you’re wondering why I’m not returning calls…
If you’re struggling to get me to move your project to the front of the line…
You may want to take a long look in the mirror.
Because the customers who communicate, pay their bills, and respect my time never seem to have that problem.