03/12/2020
Some people use uncertainty to raise prices because they can, while others lead with empathy and lower prices to help people in a time of need. Doing the right thing is at the heart of great marketing.
Loom realized working remotely has its challenges, so they've reduced limits on their say-it-with-video technology to help people get more done while working from home.
Empathetic marketing helps turn a bad situation positive by helping people achieve their goals with less pain and at a lower cost. It's also is a solid way to gain positive PR and market to new users who may not have given you a shot yet.
What opportunities has Covid-19 given you to help your customers or end-users?
During the coronavirus pandemic, Loom is making key changes to plans and pricing, including free Pro accounts for teachers and students.