Telewire-Inc

04/29/2026

12/06/2025

Who caught the flying hibachi food in their mouth and who had hibachi food careening off their forehead? Can you guess? This skill requires coordination, bravery, and a good stain stick, just in case....

10/29/2025

It was a special celebration today!

10/17/2025

And still, compromised passwords continue to be a huge risk to your organization. Have you considered 2-factor authentication?

10/14/2025

Decades ago, the Inter-Tel AXXESS and AXXENT phones came with black buttons for all function keys-Speaker, Message, Forward, Mute, Hold, Transfer etc. Inter-Tel quickly realized they messed up-customers wanted a red Hold button, not a black Hold button. So they made one, and we bought them by the dozen, swapping them out upon customer request. I recently found a stash in the "way-back" of my office desk. It's a reminder that sometimes you don't always get it right, but it's important to make it right. Also, if you are still using one of the phones I am referencing here, please call us! No judgement:)

08/05/2025

I am truly humbled and delighted and grateful for the response I just received from a very long-time customer of ours who really understands what it means to shop local. If we don't support local business, we'll not have local businesses. We always try to use local vendors at Telewire because we understand what that means to local families. We look forward to serving this customer for another 25+ years.

06/12/2025

It has if your manager is looking to improve things like first call resolution, up-selling, customer satisfaction ratings, or to better document financial transactions and agreements. Call recording is one of the most requested add-ons I get requests for. Every business is a call center.

01/10/2025

Call us here at 410.749.2355 if the winter weather means a change to your operating hours!

01/07/2025

It's icy out there folks. Please be careful if you have to drive. Out of concern for the safety of our own crew, we are working remotely again today but you can still call us at 410-749-2355 because of this awesome cloud based phone system of ours:)

01/03/2025

Will it rain? Will it snow?This is Delmarva; we don't know! But if you need special inclement weather messaging, we are here to help. If you have already moved to our Cloud platform, you can use MaX UC to work remotely. Having trouble logging in? We can help with that, too. Stay safe. Call us at 410-749-2355 if you need technical assistance.

12/31/2024

Wishing you all a spectacular NY's Eve and NY's Day celebration. We will be closing at noon today (Tuesday). 410-749-2355 for emergencies. We rotate who is on-call, so please call the main number if you need emergency assistance.