HelpSocial

HelpSocial Building blocks to help you bring advanced customer engagement apps to market faster. Contact us at [email protected] for a demo and more information.

At HelpSocial, we help large brands that are overwhelmed with growing customer inquires in social media. We help them scale their response efforts in the contact center to provide a unified customer experience across all communication channels. Along with full featured web & mobile apps, we use proprietary integration technology that combines social comments with internal customer data and sends t

hem into the contact center system in a way that allows them to be routed just like a phone call. This is gives the brand the ability to respond faster and resolve customer issues quicker without disrupting their established customer care workflows.

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San Antonio, TX

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