Lucidworks

Lucidworks Lucidworks connects experiences throughout the entire user journey to meet customer and employee int

The e-commerce experience itself is changing. Buyers increasingly expect experiences like:“Find me replacement parts com...
06/11/2026

The e-commerce experience itself is changing. Buyers increasingly expect experiences like:

“Find me replacement parts compatible with this equipment.”
“Compare these products based on sustainability requirements.”
“Recommend alternatives under budget.”
“What is the best configuration for my industry use case?”
“Summarize differences between these products.”

This requires far more than traditional search. Read how you can better serve your modern commerce customers in our latest blog post: https://okt.to/on2rlC

Enterprise search used to be infrastructure nobody talked about. Now it's infrastructure everybody depends on, whether t...
06/08/2026

Enterprise search used to be infrastructure nobody talked about. Now it's infrastructure everybody depends on, whether they realize it or not.

This table maps eight shifts in the search market, what's driving each one, and what enterprises need to respond.

Read more about the evolution of enterprise search→ https://okt.to/4L6lFp

The last question a shopper asks before they leave your product page? It's the one you didn't answer.Lucidworks Conversa...
06/03/2026

The last question a shopper asks before they leave your product page? It's the one you didn't answer.

Lucidworks Conversational Q&A is an AI agent built to close that gap, pulling from your product manuals, spec sheets, PDFs, and images to deliver accurate, grounded answers the moment buyers need them most.

No hallucinations. No generic responses. No lost sales.

See how it works: https://okt.to/kKA7nu

Most B2B buyers aren't searching your catalog anymore, they're interrogating it. They want to type "explosion-proof moto...
06/01/2026

Most B2B buyers aren't searching your catalog anymore, they're interrogating it.

They want to type "explosion-proof motor, 3-phase, 5HP, Zone 2 rated" and get an answer. Not a 4,000-result list with 14 filters they have to decipher.

That's the real shift agentic AI brings to B2B commerce: it interprets intent, resolves technical constraints, and surfaces the right product before a buyer has to click five times or call a rep. It understands context the way a good inside sales engineer would — minus the hold music.

Here's the thing: 65% of companies still don't have the foundational capabilities to pull this off. The buyers who expect it aren't waiting for the other 65% to catch up.

We dug into exactly what agentic AI looks like when it's actually working in B2B product discovery: what it requires under the hood, where most implementations break down, and why this is the moment to get the architecture right.

Worth a read if you're thinking seriously about where B2B commerce is heading→ https://okt.to/wsKapO

B2B buyers don’t stop expecting great search experiences when they come to work.In our latest blog, we break down: • Why...
05/28/2026

B2B buyers don’t stop expecting great search experiences when they come to work.

In our latest blog, we break down:
• Why traditional B2B ecommerce search keeps failing buyers
• The hidden business costs of poor product discovery
• What modern AI-powered search experiences need to deliver instead

Read the blog: https://okt.to/H26Zbk

Thrilled to announce, Everest Group has recognized Lucidworks as a Leader in its new enterprise search ranking report!Th...
05/27/2026

Thrilled to announce, Everest Group has recognized Lucidworks as a Leader in its new enterprise search ranking report!

The report evaluated 16 leading enterprise search providers across market impact, vision, and capability, and recognized Lucidworks for helping enterprises modernize search and discovery through advanced AI-powered experiences, including:
🔍 Semantic and hybrid search
🤖 Retrieval-Augmented Generation (RAG)
💬 Conversational AI
🔐 Permissions-aware knowledge access

"Enterprise search is no longer just about finding information. It is becoming the intelligence layer that powers AI-driven experiences across the business." — Mike Sinoway

As organizations scale Gen AI initiatives, the demand for AI-native platforms that combine relevance, governance, scalability, and trusted generative AI experiences has never been greater. We're proud to help global leaders unify information access, and turn complex data into actionable insights.

Thank you to our customers, partners, and team for making this recognition possible.

Read the full announcement: https://okt.to/7hpyS4

Drop a 200-page technical document into a RAG pipeline without proper chunking, and your AI will find the worst possible...
05/25/2026

Drop a 200-page technical document into a RAG pipeline without proper chunking, and your AI will find the worst possible way to misread it.

AI chunking is the part of the stack that almost nobody talks about, but everyone eventually hits. It's what decides whether the AI gets useful context or a jumbled mess. Get it right, and everything downstream performs better. Get it wrong, and you'll blame your LLM for problems that started in your data prep layer.

More details here: https://okt.to/6MsJ0D

What does it take to answer every product question instantly, accurately, at scale?It takes an AI that combines large la...
05/21/2026

What does it take to answer every product question instantly, accurately, at scale?

It takes an AI that combines large language models with best-in-class search retrieval, grounded entirely in your own product and enterprise data.

It takes vision-based document processing that reads charts, spec tables, and technical diagrams, not just text.

It takes conversations that remember context across multiple turns without losing the thread.

It takes Lucidworks Conversational Q&A. And it's here.

Shoppers get product-specific answers in real-time, without ever leaving the product detail page, delivered with the accuracy and trust that the purchase decision demands.

Fewer unanswered questions. Fewer abandoned carts. More confident buyers.

See it in action: https://okt.to/eiGJzk

Your AI models are ready, but they're sitting idle due to the massive effort required to feed them clean, accurate data....
05/20/2026

Your AI models are ready, but they're sitting idle due to the massive effort required to feed them clean, accurate data. Lucidworks Model Context Protocol (MCP) Server solves this with a single, standardized connection.

Instantly link your AI assistants to all your enterprise knowledge (product catalogs, pricing, specs) without months of custom integration work.

Stop building bespoke data plumbing. Unlock your AI’s potential: https://okt.to/8yDtQI

Most B2B commerce teams are still optimizing for search boxes.Buyers are optimizing for outcomes.They don’t want to hunt...
05/18/2026

Most B2B commerce teams are still optimizing for search boxes.

Buyers are optimizing for outcomes.

They don’t want to hunt through:
• 500,000 SKUs
• technical filters
• compatibility matrices
• pricing rules

They want the fastest path to the right product.

That’s why AI-powered product discovery is becoming such a competitive advantage. Companies winning in B2B commerce are reducing decision friction, not adding more navigation.

We broke down where product discovery is headed next: https://okt.to/DIglv7

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