09/17/2019
WE ARE A GROWING HEALTHCARE BPO IN URGENT NEED OF HEALTHCARE BACK OFFICE POSITIONS FOR AMERICAN MEDICAL OFFICES.
Email resumes to: [email protected]
Apply and enjoy:
- Fixed weekends off
- A very competitive salary: PHP up to 28k, depending on experience
- HMO package
- Night differential
- Career growth and advancement
- Allowances
- Work-life balance that you have been dreaming
Responsibilities
• Provides excellent customer service support to patients, healthcare providers and other contractors
• Screens calls, answers routine inquiries and forwards complex inquiries to appropriate personnel/department
• Verifies patient accounts to appropriately document and triage phone calls
• Consistently follows up appointments and treatment requests
• Effectively communicates with providers and adjusters to follow up reports and authorizations
• Process emails, fax, correspondences and record requests through EMR (electronic medical records) tracking system
• Prepares reports and submits them in a timely manner
• Runs tests
• Process provider dictation reports
• Provides status updates and notes in the EMR system
• Monitors and tracks spreadsheets
• Manages voice calls
• Verifies commercial insurance eligibility and benefits
Qualifications
• Graduate of any business or medical-related course is preferred but not necessary
• Completed at least Year 12 or 2nd year college
• Experience working in a healthcare industry/BPO is an advantage
• Experience working in a medical clinic or office (e.g. medical office administrative assistant) is an advantage
• Tech savy, proficient in Microsoft Office (Word, Excel, etc.) and can quickly electronic electronic databases EMR) and systems
• Exceptional customer service skills and phone etiquette
• Great team player
• Can type at least 40 wpm
• Superior interpersonal, verbal and written communication skills
• Strong organizational skills and the ability to multi-task
• Experience in working with Workers' Compensation Authorizations
• Fresh graduates who are determined and willing to learn are welcome to apply
• Graveyard shift
For more information about our company, visit our website: www.BYTESTAFF.com