unitQ

09/20/2022

unitQ is growing a global community of CS, CX, product and engineering leaders united by the business principle that exceptional products and user experiences must be based on actionable, real-time customer feedback insights. And that's why we are hosting our inaugural Quality Community event on Oct. 6.

Register and read all about it in our press release here: https://lnkd.in/d6cSjdsB

/PRNewswire/ -- unitQ, the leading platform empowering companies to take a user-centric, data-driven approach to improving product quality, is hosting the...

09/15/2022

Join us online at 10am PDT on Oct. 6, 2022 for unitQ’s inaugural Quality Community event! We have incredible speakers on deck: Vani Kumar, Head of Quality at Pinterest; and Todd Ranson, Sr. Director of Customer 360° at Upwork. 🤩👏If you’re looking to strengthen your brand’s position in the marketplace with exceptional user experiences, you don’t want to miss this event! Register today!

You're invited to join the inaugural Quality Community Event! Incredible leaders will share how they keep a pulse on the customer experience and make product quality a core component of their strategy: Vani Kumar, Head of Quality at Pinterest; Todd Ranson, Senior Director of Customer 360° at Upwork...

08/31/2022

If your organization is relying on , you're trusting "outdated" data. "Net Promoter Scores show customer satisfaction at a singular moment, but today, brand perception changes on a whim," Christian Wiklund, the unitQ Founder & CEO, tells Forbes.

Overlooking essential KPIs and/or placing too much value in others can give a tech team an unrealistic picture of the success of their efforts and prevent them from taking needed steps to improve.

08/22/2022

unitQ Founder & CEO Christian Wiklund says organizations can increase , and conversion during uncertain economic times by optimizing their product to improve . Read Wiklund's column in Forbes Tech.

When companies over-prioritize building new product features, they constantly shift their attention from one new shiny thing to another. This can lead to a scattered core solution, customer churn and financial burn.

08/18/2022

"Do something to improve everyday," Christian Wiklund, the Founder and CEO of unitQ, tells Forbes Tech in an article entitled: 15 Smart, Helpful Habits Tech Leaders Love To See Among Their Team Members.

From engaging in continuous learning to keep up with a fast-evolving industry to ensuring they stay in touch with colleagues across the organization, there are many habits tech leaders love to see in their team members.

08/04/2022

Learn how HelloFresh, the world's leading meal-kit provider, delivers an enhanced user experience by harnessing unitQ insights. With these actionable insights, the Berlin-based organization prioritizes and fixes issues faster than ever.

Read their story: https://bit.ly/3oOrM4l

07/27/2022

unitQ Co-Founder and CEO Christian Wiklund provides his insights in Forbes — Four Tips: What CIOs Need for a New Data Window.

All in all, even though access to data has exploded, your users are likely telling you a lot about your product that often gets tossed to the side.

07/08/2022

Every team strives to deliver excellence w/ efficiency. It’s a tall order but the key is learning how to turn data into product success.

Download our free guide to learn how: bit.ly/3sP0yeW

06/28/2022

Advice from unitQ Founder and CEO Christian Wiklund in this Forbes article on building websites for mobile: "The fragmentation of devices and special settings in the wild is tremendous. So, just because the latest build works on 'my device' doesn’t mean it will work for your users"

Users may be frustrated and quickly move on from your website if they can’t navigate it easily on their mobile devices.

06/08/2022

Happy Hour at the exhibit hall with Helpshift

06/07/2022

We are at . Stop by booth #451 to learn how top mobile brands are harnessing their data to improve their and .