PerfectBot

09/11/2024

✨ Have you noticed that PerfectBot is 4x cheaper than other AI agents?

Here's how we made it happen:

💡 Efficient Model Selection:
Using OpenAI's API comes with costs – the higher the model, the more expensive the request. But not every query needs the highest model. By introducing adaptive model orchestration, PerfectBot dynamically selects the appropriate GPT model for each task, balancing quality and cost.

💲 Budget-friendly AI agent:
With this technology, we offer the most advanced AI agent on the market for just $99 per 1,000 conversations, making PerfectBot up to 75% cheaper than similar solutions.

🛍 BFCM Season is Coming!
The holiday rush brings a flood of tickets—and with other AI agents, that often leads to skyrocketing costs. But with PerfectBot, you can handle the spike affordably and save big during the busiest time of the year!

Sign up now and start saving with PerfectBot: https://www.perfectbot.ai

09/10/2024

📣 New feature alert: Handover to human agent with the conversation summary

This fantastic feature has just landed in PerfectBot! All your human agents will be briefed with a short summary of the conversation between the AI agent and the customer. It will save your agents valuable time and ensure they are quickly informed about the customer's issue.

👉 Want to test it? Sign up or schedule a demo call: https://perfectbot.ai/

08/23/2024

Check out our latest video 📽 and get answers to the most common questions we receive, such as:
👉 How quickly can you deliver the AI agent for my store?
👉 Do you also support the email channel?
👉 Will the AI agent replace my customer service team?
And more!

07/01/2024

Over the past year, we have implemented 100+ AI agents. Our bots have answered more than 145k inquiries and resolved 86k tickets. In this article, we discuss the technological challenges we overcame to deliver AI agents that truly work.

In this article, we discuss the technological challenges we overcame to deliver AI agents that truly work. We found ways to address problems such as GPT hallucinations, high GPT costs, latency, low-quality source content, lack of control, and difficult bot-agent cooperation.

05/07/2024

👉 Chatbots have come a long way since the early days of “dumb” rule-based systems. The biggest breakthrough has proven to be the appearance of large language models (LLMs) and platforms like ChatGPT.
👉 This has led to a wide variety of implementations for AI chatbots, but the demand is still growing and the best is no doubt yet to come.

Learn how AI-powered agents are perfectly positioned to become the future of customer service in eCommerce.

05/02/2024

E-commerce customer service is strongly related to the development of chatbot technology.

👉 Each generation makes things more automated.
👉 The breakthrough was the publication of ChatGPT at the end of 2022 and the explosion in popularity of chatbots using LLM models in 2023.
👉 Currently, across various industries, it is possible to handle 40% of all chat queries without human intervention.

💡 What lies ahead? 💡

✅ We predict that by the end of 2024, the introduction of AI agents will result in another increase, this time to a minimum of 60%
✅In 2-3 years, the automation will most likely peak and plateau at 80%

What does this mean for e-commerce support?

In the coming years, the effectiveness of support departments will increase - more and more customer queries will be handled by AI.

🚨 Does this mean that human agents won't be needed?🚨

Far from it. On the contrary, that 20% of the remaining inquiries will be the building block of your customer relationships, rapport building, and retention efforts.

04/29/2024

Curious about PerfectBot development?🧐 Take a glance at our roadmap: https://roadmap.perfectbot.ai/ 🚀

04/24/2024

💡Our Intercom Help Center is a valuable source of knowledge not only for our customers but for all store owners interested in implementing an AI agent. Here are the latest articles:

- Improving AI chatbot with real user feedback
👉 https://help.perfectbot.ai/en/articles/9167756-improving-ai-chatbot-with-real-user-feedback

- How to improve your AI chatbot knowledge?
👉 https://help.perfectbot.ai/en/articles/8694273-how-to-improve-your-ai-chatbot-knowledge

- A Guide to Seamless Bot-Agent Cooperation
👉 https://help.perfectbot.ai/en/articles/8684037-a-guide-to-seamless-bot-agent-cooperation

Enjoy reading! ☺

04/24/2024

Gorgias is a great tool for managing the of your , but the true magic happens when you start using and . Learn about how our AI agent add-on ✨ can boost Gorgias automation features. 🚀

Gorgias is a great tool for managing the customer service of your e-commerce, but the true magic happens when you start using AI and automation. Those tools can make your life a lot easier while making sure your clients get better and faster customer care. In both cases - you can increase your profi...

01/11/2024

Are you in the e-commerce business? This video is a must-see if you still don't know what an AI chatbot can bring to your customer service. 📽🍿

12/07/2023

In ecommerce, slow replies mean lost sales. Customers expect fast answers to their questions, or they’ll go elsewhere. Our blog article will show you how AI chatbots can be used for instant responses to your customers.

For a long time, email was the main way customers talked to online stores. Until recently, all web shops included a contact page with a contact form, essentially just initiating email communication. Usually, this meant full inboxes and slow replies, risking customer happiness.