ShoreTel Forums

03/27/2026

I created a tool to lookup button assignments!! This isn't the show buttons on a specific device, but a reverse lookup for buttons. As an...

03/27/2026

I created a tool to lookup button assignments!! This isn't the show buttons on a specific device, but a reverse lookup for buttons. As an...

I created a tool to lookup button assignments!! This isn't the show buttons on a specific device, but a reverse lookup for buttons. As an administrator, you change a name of a user, then you need to search all phones that may have a speed dial assigned to that user. This will show all the phones tha...

01/28/2026

Does anyone know were the release notes for connect versions hide in the Mitel partner site? I can find the software, but no PIG or release notes.

12/12/2025

I got a Shoretel VPN concentrator with Shoretel 565 Phones.

Does anyone know why these phones loose connectivity every few days? It seems like...

I got a Shoretel VPN concentrator with Shoretel 565 Phones. Does anyone know why these phones loose connectivity every few days? It seems like whenever the internet connection is interrupted the phone looses connection and has to be rebooted? I got 1 Gig AT&T Fiber at both locations, so we are g...

11/04/2025

https://conta.cc/439zfj9

Email from BTX - Business Telephone eXchange, Inc. You don't want to miss this.   ShoreTel-Mitel-RingCentral     Download Document     BTX - Business Telephone eXchange, Inc. | 929 Berryessa Rd. #

08/19/2025

Does anyone have for sale or know where I can get a wall mount bracket for a 565G phone?

I already checked eBay. I need 2 of them

08/14/2025

We are installing an IP Zone Paging System. OEM stated can use extension, then once reached, users enter #1, #2, etc. Built extension and it...

08/08/2025

I just recently switched phone providers and I have an Adtran 924e.

The SIP provider is properly registered to the Adtran unit, but the problem is...

07/31/2025

I was wondering if I could have some assistance configuring an IP420 to register to an Asterisk system, as I have been struggling with getting it to...

07/16/2025

Good afternoon,

We are trying to figure out how to connect/use/install our ShoreTel communicator system. Right now, we are unable to make any...

Good afternoon, We are trying to figure out how to connect/use/install our ShoreTel communicator system. Right now, we are unable to make any changes to our ip480/g phones and remove employees no longer working here. Any recommendations on where to start? Thank you.

07/13/2025

Mitel Connect Build 23.30.4100.0 had the domain changed from .int to .com on the 2K19 server side by IT without notice. Since this change, CAS...

05/01/2025

Hi. One of our companies is a small location, still running a Shoretel UC 20 and has a single SG220T1A. We are working with a reseller to upgrade...

Hi. One of our companies is a small location, still running a Shoretel UC 20 and has a single SG220T1A. We are working with a reseller to upgrade this site and another to newere, not the latest but we have an immediate issue of intermittent half-voice, no voice. It was a flat, 500 node network. Has....