06/22/2026
How many minutes does your team spend per reported phish, end to end, from the moment it hits the queue to the moment it's pulled from every inbox?
The new Osterman report we commissioned put a clean number on the average cost to handle a single phishing email, which dropped 12% since 2022, from $31.32 to $27.51.
The report measures the full cost of a phishing email, the time from the moment someone spots a suspicious message to the moment it's completely removed from the environment. Average handling time dropped from 27.5 minutes in 2022 to 23.2 minutes in 2025, about 16% faster. Cost tracks time, so the average cost per email fell right alongside it.
Read the full report and check out this blog to calculate your own numbers. Link to the blog in the comments.