ServiceNow

ServiceNow The world works with ServiceNow. ServiceNow (NYSE: NOW) makes the world work better for everyone. And we can all create the future we imagine.

Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.

05/20/2026

"It almost feels like cheating." — Diana Taurasi

The WNBA's all-time leading scorer isn't talking about the competition. She's talking about what happens when the data gets so good that the only edge left is knowing when to trust it.

That's the question at the center of Game Changers—a new series on Workflow following elite athletes into the decisions AI makes possible—and the ones it can't make for you. Taurasi, Aston Martin F1 Team Ambassador Pedro de la Rosa, and Olympic champion Allyson Felix go first.

Watch now. https://bit.ly/4uf2uN3

05/04/2026

Sweet dreams of connections, keynotes, and CreatorCon danced in their heads

What happens when AI does exactly what it's told?Procurement: automated. IT: automated. HR, compliance, vendor managemen...
04/27/2026

What happens when AI does exactly what it's told?

Procurement: automated. IT: automated. HR, compliance, vendor management, contract negotiation, exception handling: all automated.

By every metric, winning.

Except 36 vendors don't know why they were paid. 41 more are asking when they will be. Three years of executive communications were deleted because someone asked an agent to "clean up old emails." A compliance exception was escalated to the appropriate humans. It turns out humans are no longer in the loop.

They escalated to Kevin.

Kevin is at a conference.

We commissioned this report because the governance gap it describes is real—and it doesn't have to be. https://bit.ly/4e8xadw

It's satire. The governance gap isn't.

We've completed our acquisition of Armis, and with it, the ability to see, protect, and manage every connected asset in ...
04/20/2026

We've completed our acquisition of Armis, and with it, the ability to see, protect, and manage every connected asset in an organization, from cloud infrastructure to medical devices to factory floors and beyond.

As organizations scale AI, the attack surface is growing faster than most security strategies can keep up with. Armis gives us the visibility and contextual awareness. The ServiceNow AI Platform gives us the ability to act—to not only keep pace but prepare two steps ahead.

Together, we're delivering security that doesn't just detect threats. It resolves them. Learn more: https://bit.ly/4d01OUr

04/15/2026

You don't need more AI noise. You need a trusted place to make sense of it.​

Feeds are flooded. Inboxes are full. And most of what's out there doesn't help you make a single decision.​

We created Workflow to help you turn AI from hype into operational advantage, make sharper decisions with context you can act on, and tackle the workforce, risk, and security questions that stall AI progress. ​

It's a resource for the decisions you're making right now—practical, candid, and grounded in proof for what works, insight for what matters, and ideas for what's next.​

Stay in the know with Workflow. https://bit.ly/3QEClYN

80% of organizations are using AI. Nearly half don't feel confident managing the risks.​That's not a small problem. When...
04/08/2026

80% of organizations are using AI. Nearly half don't feel confident managing the risks.​

That's not a small problem. When AI threats move faster than governance frameworks, risk compounds faster than teams can respond.​

Our 2026 Risk & Security Outlook shows what's happening—and what leading organizations are doing to close the gap.​

Explore our biggest takeaways: https://bit.ly/41jARpe

AI made customer service faster. It didn't make it better.​Our latest research reveals a hard truth: Companies are optim...
04/02/2026

AI made customer service faster. It didn't make it better.​

Our latest research reveals a hard truth: Companies are optimizing for speed while customers are begging for empathy.​

Meanwhile, service reps—the people building relationships—spend less than half their time helping customers. ​The rest? Fighting fragmented systems.​

This is the CX gap. And it's widening.​

So what are the companies getting it right actually doing? ​The full study has the answer. https://lnkd.in/gDmbHNJu

AI that actually works. Today we're launching two new products that finish what they start: Autonomous Workforce and S...
02/26/2026

AI that actually works.

Today we're launching two new products that finish what they start: Autonomous Workforce and ServiceNow EmployeeWorks.

See them in action: https://bit.ly/4rIOHNm
Get more details: https://bit.ly/3N24pnG

Knowledge 2026 has range. Where are you starting? 👇
02/25/2026

Knowledge 2026 has range. Where are you starting? 👇

The vibes? Immaculate. The takeaways? Career-changing. The community? Unmatched. Must be Knowledge 2026.Register by 2/28...
02/19/2026

The vibes? Immaculate. The takeaways? Career-changing. The community? Unmatched. Must be Knowledge 2026.

Register by 2/28 to save $200 on your pass. See you in Vegas. 😎

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