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06/15/2022

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Are you confident that your Anti-virus will protect you against viruses and malware and keep the hackers out of your system?So way I, until I discovered this...

04/02/2022

How to Reset Admin Password for Windows Vista, 7, 8, 10 and 11
In summary, here are the steps to reset the admin password, or any user password:
Locate and boot from Windows DVD or USB.
Launch a command prompt and overwrite utilman.exe with cmd.exe.
Restart your computer.
At the login, click the Ease of Access button to open a command prompt.
Convert Microsoft Account to Local Account (Win8, 10, and 11 only!)
Reset your password using the command prompt.
Login to Windows with your new password.
Optionally: put back the Ease of Access feature.
Optionally: restart your computer and create a password reset disk.
Below are the password reset steps in detail.

1. Locate your Windows install Media (DVD or USB), or Create Your Own
If you don't have a Windows DVD (or a DVD drive for that matter), you can download a copy from the Internet (for free, 100% legit) from Microsoft via DigitalRiver. Instructions on how to download and create a Windows DVD / USB are here. If you own Windows 10 or 11, you can download Windows install media using the Media Creation Tool for Windows 10 or Media Creation Tool for Windows 11.
2. Boot from the Windows DVD / USB
The next step is to restart your computer with the Windows DVD / USB.

When the computer restarts, the Windows install media should start booting and will present you with a message to "Press and key to Boot from DVD (or USB)..." At that point, press the space bar to begin. After the Windows install media boots, click Next, then on the proceeding screen, click the Repair your Computer option located at the bottom of the screen.
If using Windows 7 or 8: Windows will scan your hard drive and eventually present you with repair options; select Command Prompt. On Windows 10 and 11, you will need to select Troubleshoot -> Advanced Options -> Command Prompt.

3. Launch a command prompt and overwrite utilman.exe with cmd.exe
Update 2022/03/14: note - this article was originally published in 2015. Recently, Microsoft has patched the utilman.exe (ease of access) and sethc.exe (sticky keys) exploit that allows you to reset your password using a command prompt without having to login to the system to do so. There is a way around the patch which requires disabling Windows Defender using the 'reg' commands in point #3 below.

On the proceeding System Recovery Options window, click on the link for Command Prompt.

A black window will appear; enter in the commands below. Note if your Windows drive letter is not D (identified in Step #3 above), replace it with the corresponding drive letter.

Next, input the following commands (below). Please carefully note the spaces between each command as you are typing it in, or the command won't work (resulting in an error message). When prompted to overwrite the utilman.exe file, select Yes.

Note: you do NOT need to enter the 'rem' statements. These are 'remarks' and are used as notes.

d:
cd \windows\system32\
copy utilman.exe utilman.bak
copy cmd.exe utilman.exe

rem update 2022/03/14 circumvent Windows Defender to allow exploit
reg load HKLM\temp-hive d:\windows\system32\config\SOFTWARE
reg add "HKLM\temp-hive\Policies\Microsoft\Windows Defender" /v DisableAntiSpyware /t REG_DWORD /d 1 /f
reg unload HKLM\temp-hive

rem sticky keys hack
rem OPTIONAL: the same exploit works for 'sticky keys' which can be activated by pressing shift 5 times instead of clicking ease of access
rem copy sethc.exe sethc.bak
rem copy cmd.exe sethc.exe

exit
Proceed to the next step.
4. Restart your computer
Upon typing in the 'Exit' command above, you should see the System Recovery Options window again. Click the Restart button on the bottom right of the window. When the computer restarts, you can remove the Windows DVD / USB drive as you will no longer need to boot from it. At this point, Windows should boot from your hard drive as usual.

5. At the login, click the Ease of Access button to open a command prompt
After the computer has rebooted, you will now be presented with the regular Windows login screen. Instead of entering your password, locate and click the 'Ease of Use' icon at the lower left of the screen. The Ease of Use icon is a square button, and somewhat resembles a clock (with dots). A black command prompt window will now appear.

If you've activated the sticky keys exploit: press shift 5 times and a command prompt will appear.

6. Convert Microsoft Account to Local Account (Win8, 10, and 11 only!)
If you are not using an email address to login to windows, please skip this step.
This step is for Windows 8, 10 and 11 users and applies only to users that are using an email address to login to Windows. This involves: enabling the Administrator user, then converting your Microsoft Account (email login) to a local account so that you are then able to login to Windows with a new password. You can then convert your local account back to a Microsoft Account later, if you wish.

To do so, enter in the following command into the command prompt you opened in Step #5 (above). Please carefully note the spaces between each command as you type it in, otherwise you will get an error message.

net user administrator /active:yes
exit

Next: at the bottom right of the login screen is a 'power' icon - click it and select restart. After the computer has rebooted, Windows will display the login screen. Look at the bottom left of the screen and you should see an Administrator user icon. Click it to login as the Administrator user. Once that is finished, please refer to my article on how to convert your Microsoft Account (with email login) to a local account (no email login). This guide will also demonstrate how to set a new password for your account, so you can login to the machine using your account again.

Once that is done, you can come back to this article to undo the 'hack'. To do so: resume at Step #9 below (skip Steps #7 and #8).
7. Reset your password using the command prompt
If you are not using an email address to login to Windows, you are using a local account. In that case, follow the steps below:

Enter in the following commands, replacing User Name with your user name and your_new_password with your desired password. Use quotes around your user name and do not use any spaces for your password:

net user "User Name" your_new_password
exit

8. Login to Windows with your new password
At the Windows login prompt, select your user (if applicable) and enter the same password you used in the previous step. You should now be able to login to the system.

9. Put back the Ease of Access feature
You will want to put the Ease of Access program back to where it was originally; otherwise, anyone can open a command prompt window without having to login to your machine. To reverse the changes, reboot the computer using your Windows install media and enter in the following commands:
d:
cd \windows\system32
copy utilman.bak utilman.exe
copy sethc.bak sethc.exe
exit

10. Restart your computer; create a password reset disk
Click the Restart button on the Windows Recovery Window.

This will restart your computer and put you back to the Windows login screen. Everything is now set. Should you need to reset your password again, follow the same steps. Optionally you can create a password reset disk from within Windows, which would also reset your password should you get locked out again.

02/15/2021

Hotmail, Outlook Email Limits Force $70/yr Fee
by John Lister on February, 2 2021 at 02:02PM EST
Long-time Hotmail and Outlook users may face a choice between seeing old messages deleted or paying $70 a year. Microsoft is legitimately enforcing storage limits but critics say it didn't do enough to remind users they were approaching those limits.

The policy affects users of Outlook.com, with those most likely to be affected being Hotmail users that migrated over back in 2013 when Hotmail closed. As part of the move, users could keep their old Hotmail address, but were subject to a 15GB storage limit as with all other Outlook users. That includes both sent and received messages and file attachments.

It's not clear if it's just coincidence that a lot of people have hit the limit at around the same time seven years later, or if Microsoft has launched a crackdown to enforce the limit. It appears the latter as some of the affected users are significantly over the limit and clearly passed it some time ago.

Subscription Option Increases Limit
Either way, users are starting to get warning messages that say they are over the limit and won't be able to send or receive new messages until they delete some older ones and clear space.

The only other option is to switch to Microsoft 365, a $70 a year subscription service that has a 100GB on Outlook emails. That price does include the subscription versions of Office tools, though that's not much comfort to people who don't use Office or prefer to buy the standalone versions.

It's important to note Microsoft hasn't broken any promises or changed its rules here. Instead, most of the more level-headed criticisms from affected users are about the fact that they haven't had any reminders of the limit since moving to Outlook or any warning that they were close to approaching it. (Source: techradar.com)

Google Limit No Bigger
Some have also questioned why Microsoft is only enforcing the limit now when they may have been over the limit for several years. (Source: express.co.uk)

Users can import their emails into another provider's service, though that may not be much help. For example, Google's free Gmail service has the same 15GB limit, though that also includes any files stored in Google Drive or images uploaded to Google Photos.

Store Emails Offline to Free up Space
Yet another option is to download emails off of Outlook (or Gmail, Yahoo, etc) and store them in an archive. A third-party email program could then be used to view the email offline. This would definitely free up available space on the email provider, however it can be quite time consuming to process depending on the number of emails needed to be downloaded. If anyone is interested in having this done, contact Dennis Faas here at Infopackets and he can connect to your computer and do it for you using his remote desktop support service.

05/17/2020

A campaign propagates a new malware named ‘BazarBackdoor’, a fileless backdoor reportedly created by the same threat actors behind TrickBot.

02/14/2020

Hard drive starting to crash? I can do data recovery even if it will not load Windows.

01/14/2020

New Clop Ransomware Encrypts Windows Processes
by John Lister on January, 8 2020 at 12:01PM EST
Researchers have spotted new ransomware with a nasty new twist. "Clop," as it's called, doesn't just encrypt files, but deliberately attempts to screw up applications as well.

The move is most likely intended to reduce the chances of the ransomware being blocked, but also means an attack could be even more disruptive and make it more likely a complete rebuild of the affected PC is necessary.

Normally ransomware's main task is to encrypt as many files as possible on a computer. The idea here is to extort the user by forcing them to pay a ransom to regain access to the locked files.

The ideal case for an attacker is to find a victim that has the money to pay the ransom, but doesn't have the capability to protect themselves against attacks or have suitable backups. The problem is that ransomware culprits often rely on a blanket distribution of malware, which means non-targeted users end up getting caught up in the attack.

600+ Windows Processes Targeted
It's not unusual for ransomware to attempt to disable security software before it begins the encryption. Often this involves cyber criminals remotely connecting to a PC with details of software to target.

However, a new variant of a well-known ransomware called Clop takes things a step further. It's got a built-in list of 663 processes to shut down before unleashing the encryption. This includes numerous applications including Microsoft Office, Notepad and even the Windows calculator tool. (Source: bleepingcomputer.com)

Ransomware Misery Increases
The precise reasons for this tactic aren't known for certain, though clearly it's not over fears that these applications could stop the ransomware working.

One theory is that it's because encrypting an open file or active process is far more difficult; in this case, the operating system denies access to the ransomware encryption because the open file or active process is in use.

It's theorized that shutting down these processes and open files would make it easier to encrypt configuration files for the applications, adding to the frustration users experience. (Source: forbes.com)

Another possibility is that this tactic could make it easier to encrypt documents and other files that the PC owner is actively using at the moment the ransomware strikes. By definition, those are the files least likely to be adequately backed up. That could make the victim more likely to pay up, particularly in organizations which rely on up-to-date data.

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