Pyramid Technologies

05/11/2025

We installed a new surveillance product. Its is a great fit to keep an eye on remote site. Give us a call for all your surveillance needs.

06/24/2023

Congratulations Sunnybrook Dental on your 15-year anniversary! As part of their anniversary recognition event, they also welcomed a new addition to their team - Dr. Sidney Hildahl. Thank you for including us in your celebration!

06/16/2023

It was great 3 days spent! Ask me how we can solve your Quickbooks issue!

09/09/2022

Pyramid Technologies is looking to hire for an IT Technician Position! We are a managed IT company, meaning we provide all IT support for several businesses in the Siouxland area. This is a no experience required position and you will be able to work with someone until you are comfortable to be on your own. We are looking for someone who is efficient when working with little supervision and doesn’t mind traveling during the workday.
Job Responsibilities:
The job will include a lot of traveling during the workday. We often work with a large variety of major retailers. Much of the work will Include providing support for these retailers, convenience stores, and gas stations. Provided a clean driving record, a company vehicle is available to use. This job will also include some IT support on days you do not have travel. Traveling during the workday to provide support will be the main responsibility of this position.

This is not a position which will stick you behind a desk all day. You will see many different aspects of IT work and will allow you to gain experience in many different fields of IT. The job also includes many soft benefits, such as paid lunch breaks, working with little supervision, and great flexibility with time off.
While this is a no experience required position, some computer knowledge, basic networking skills, and the ability to pull wire are a plus.

07/27/2021

01/24/2021

We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will “train” users of the systems to make appropriate and safe usage of the IT infrastructure. A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will have great troubleshooting abilities and attention to detail. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.

Responsibilities

Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
Maintain records/logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Skills

Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills
In depth understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles
Degree in Computer Science, engineering or relevant field
Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

08/19/2020

Ready to reopen and have the most advanced way to detect the temperature as they enter. Give Pyramid Technologies a call today. 712-252-1161

06/27/2020

Pyramid Technologies is currently looking for an IT Technician
This employee’s position works directly with customers on their IT services to include resolution and improvement of services. Performs related tasks such as

Installation, configuration, troubleshooting, and support of Microsoft Operating Systems
Monitors and responds to hardware and software problems, including third-party applications, utilizing a variety of hardware and software testing tools and techniques
Installs and configures network hardware and software
Provides network troubleshooting and support
Providing technical assistance to other Network Technicians and staff members
Provides technical support and training to end-users
Answers user inquiries regarding computer software or hardware operation to resolve problems
Enter commands and observe system functions to verify correct operations and detect errors
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation activities
Confer with staff, users, and management to establish requirements for new systems or modifications
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support
Refer major hardware or software problems or defective products to vendors or technicians for service
Maintains current knowledge of relevant technology as assigned
Participates in special projects as required
Skills/Requirements:
Excellent Customer Service Skills
Demonstrated experience in the implementation, configuration and administration of firewalls, wireless networks and broadband services
Valid driver’s license
Self-Starter/Self Directed individual that leads with high energy and passion for customer service
Detail oriented team player that can also work independently with little supervision
Able to work under pressure, as service calls must be responded to promptly, diagnosed quickly, and fixed within a short time frame
Excellent verbal and written English communication skills, other language abilities are a plus
The ability to understand user problems and explain technical fixes in a clear and understandable manner to users
Ability to quickly troubleshoot and conduct root cause analysis
Must be able to occasionally move and lift heavy equipment
Ability to multi-task and handle large workloads under time constraints
Results oriented with strong process and ex*****on skills

The pay scale depends on experience and qualifications.

06/27/2020

Pyramid Technologies is currently looking for an Administrative Office Assistant.
Job duties include:
Answering the phone and creating service tickets.
Keeping track of technician time tickets and billing them out before the end of the day.
Low level support of users that are calling in with minor problems.
Keying data into multiple programs that requiring updates.
Other duties as assigned by the COO and CEO
Requirements:
Dependable, disciplined-perseverance, friendly, professional demeanor.
Strong communication, interpersonal, and organizational skills.
Excellent computer skills-Word, Excel, QuickBooks.
Office 365 experience is a plus.
High school graduate with emphasis on business, including typing, grammar, business communication, and heavy computer skills required. Administrative Assistant experience a plus.