11/03/2026
Scam alert: Calls pretending to be InfinityLink Communications
Some of our customers have been getting phone calls from someone who says they’re with InfinityLink and asks them to get on their computer and follow instructions.
These calls are not from InfinityLink.
Please keep these in mind:
We will never call and ask you to go to your computer, download software, or give someone remote access to your device.
Do not give out personal information, account details, passwords, or payment information over the phone to anyone you didn’t call yourself.
If something doesn’t feel right, hang up and call us directly at 252-747-5682.
If you get one of these calls, please email [email protected] with:
The phone number that called you
The date and time of the call
This helps us track the activity and protect other customers. Please share this with friends and family in our area so they know too.