Mobi.AI

05/15/2025

We had a fantastic time representing Mobi.AI to members of Congress and their staff as part of the The Travel Technology Association's Policy and Innovation Showcase.

It was wonderful to share the room with policymakers and other founders and trailblazers on Capitol Hill, discussing the future of innovation in travel technology!

05/05/2025

“We want our search results to feel so authentic that they feel like a recommendation from a close friend."

Mobi's newest technical explainer dives into how we make great place-based recommendations. We respond to searches by uniquely considering how a recommendation fits into a particular time, location, and social context by creating an extra "context layer," with limited user input.

The key element that makes an individual travel recommendation good or bad is how well it fits into a particular time, location, and social context. That’s why ...

04/30/2025

New research by Mobi.AI data scientist Jiahao Liu finds that Mobi’s AI outperforms Gemini Pro and GPT-4 at travel itinerary generation by over 30x.

A recent benchmark study from Fudan University, The Ohio State University, The Pennsylvania State University, and Meta AI found that LLMs (large language models) like Google’s Gemini Pro and OpenAI’s GPT-4 perform poorly in travel planning, with success rates of only 1.1% and 0.6%, respectively.

As part of Mobi.AI’s latest research to support our Intent Driven Search product, Mobi has built a prototype system to explore how AI can more intelligently and reliably plan multi-step travel itineraries. Mobi’s AI outperforms existing models significantly, achieving a 32.8% success rate—over 30 times higher than other LLMs.

Learn more about the why behind this significant difference in our article: https://www.mobi.ai/resources/the-future-of-travel-planning-how-ai-is-revolutionizing-your-itinerary

Data scientist Jiahao Liu explains how even the most advanced AI models today struggle with itinerary planning, but how new research from Mobi is revolutionizin...

04/16/2025

Phocuswright kicked off the first of "The New Age(nts) Trend" online webinar series, joined by Mobi.AI CEO Anna Jaffe and two other expert panelists to explore how generative AI and autonomous agents are poised to reshape how travel companies operate.

The first of a Phocuswright Research series on The New Age(nts) Trend looks at how AI impacts company operations with panelists from Anna Jaffe from Mobi.ai, Bobby Healy from Mann and Meili and Tim Hentschel from Hotelplanner and meetings.com.

04/14/2025

How can different cultural perceptions of time be turned into code? How can we integrate those different cultural understandings around time into travel planning software? And why is that also so applicable to disabled travelers?

Mobi.AI's newest technical explainer dives into how different conceptions of time come into planning travel—and why this is particularly relevant for travelers with disabilities.

https://www.mobi.ai/resources/scheduling-algorithms-and-crip-time

Tesla Wells explains how different conceptions of time come into planning travel—and why this is particularly relevant for travelers with disabilities.

04/10/2025

We love being quoted in Forbes for this article on how Disney's digital strategy is all about creating space for humanity in an increasingly automated world.

"Harriet Brown, Head of Product at Mobi.AI remarked, “Businesses are seeking to grow emotional loyalty with their customers with unique experiences. AI will enable the delivery of experiences that feel custom-designed as they have been tailored to individual preferences at a price point and scale that reaches more consumers. AI recommendation engines powered by natural language or imagery will help consumers discover these experiences they might never have found otherwise. Businesses can utilize this deeper understanding of their customers to provide truly personalized future offerings.”"

When it comes to brand storytelling, few companies rival Disney.

03/13/2025

Mobi.AI had a fantastic time at , where our CEO Anna Jaffe and VP of Product Harriet Brown presented on driving loyalty in hospitality by using .

Thank you to ITB Berlin for having us! We loved the opportunity to talk about how companies can use comprehensive real world data and advanced AI to help guests build dream trips based on what they want to do, see, and experience on their next adventure.

https://youtu.be/8wxdTy5cUVM

Artificial Intelligence is becoming ready for Dynamic Packaging. A new capability by Mobi.AI selects flights, hotels and activities based on customer intents...

02/06/2025

How can data aggregation help disabled travelers?

A new piece from Mobi.AI researcher Tesla Wells builds on our previous article "What makes Mobi's Data So Special?" to show how Mobi can apply data aggregation techniques towards a specific problem—in this case, the gaps in data that exist for disabled travelers.

https://www.mobi.ai/resources/how-can-data-aggregation-help-disabled-travelers

01/27/2025

We’ve all heard businesses aspire to accessibility and serving a diverse range of people, but how do we take these goals and integrate them meaningfully into our engineering process and product outcomes?

Introducing Mobi.AI's new technical explainer series where we look at how Disability Studies helps us reimagine our engineering design process and create products that are useful to everyone. From the information that we collect in our database to how we customize recommendations, and from the business partnerships we cultivate to the scheduling algorithms we choose–we’re providing tools that enhance human capability.

https://www.mobi.ai/resources/planning-with-disabilities-in-mind:-incorporating-disability-studies-into-mobi.ai%27s-technology

Tesla Wells explains how Disability Studies helps Mobi reimagine our engineering design process and create products that are useful to everyone.

01/10/2025

At Mobi.AI, we believe in the importance of community and keeping humans in the loop as we think about how technology can benefit people—and food is a major part of that.

Food brings people together. At Mobi we eat lunch together at big group tables everyday from different local restaurants. We regularly cook elaborately themed dinners (recent themes include Santa Fe and year of the dragon) for each other and for our esteemed Mobi Speaker Series guests.

Day 3 of celebrating some of what makes Mobi’s work culture so uniquely awesome, inspired by being recognized by Built In as one of the 100 Best Places to Work in Boston and #7 Best Startup to Work in Boston in 2025!

01/09/2025

Mobi.AI is a deeply technical company on the cutting edge of AI technology, but we also seriously value creativity and love thinking outside of the box. Whether it’s bi-weekly crafting sessions, work anniversaries that we celebrate by sculpting with metal clay, or competitive gingerbread house-making at the company holiday party, we love the opportunity to get creative together!

It helps that our team is chock-full of brilliant folks who are also artists, musicians, metalsmiths, and more (we loved getting to celebrate them in our recent window decals).

Day 2 of celebrating some of what makes Mobi’s work culture so uniquely awesome, inspired by being recognized by Built In as one of the 100 Best Places to Work in Boston and #7 Best Startup to Work in Boston in 2025!

01/08/2025

At Mobi.AI, we love travel and it’s integral to our work. In fact, our team members are encouraged to work from anywhere in the world for one month of the year! And we love when they send back exciting pics wearing Mobi swag in amazing places 🌎

Day 1 of celebrating some of what makes Mobi’s work culture so uniquely awesome, inspired by being recognized by Built In as one of the 100 Best Places to Work in Boston and #7 Best Startup to Work in Boston in 2025!