07/04/2022
Lumen is currently experiencing an outage in our area . This shouldn’t affect our clients with the redundancies that we have in place.
GMT, Lumen identified a service impact in South Bend, IN. As this network fault is impacting multiple clients, the event has increased visibility with Lumen leadership. As such, client trouble tickets associated to this fault have been automatically escalated to higher priority.
The NOC is engaged and investigating in order to isolate the cause. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve.
Next update by: 2022-07-04 13:30 GMT