PDQ

Healthy, up-to-date machines — automatically. Streamline your patch management and software deployment processes — whether you manage 50 machines or 5,000.

Visit us at pdq.com and start a free trial or schedule a demo today! Like us? Have a request or idea? Don't hesitate to comment or post.

11/13/2026

What would you do with more time in your IT day?

Finish that project?

Take lunch away from your keyboard?

Investigate the ticket titled “computer weird”?

For Peter Mulder, time saved with PDQ means fewer hours spent on endpoint management and more room for everything else.

Hear him explain it in the video.

We build tools for sysadmins because we know your to-do list doesn’t need another recurring task. It needs a few crossed off.

What’s the first task you’d happily stop doing manually?

Check out the full PatchNotes episode https://hubs.ly/Q04F0ZYz0

11/13/2026

We can't help with Bob. But we can give you visibility into what devices are offline.

11/12/2026

Can your endpoint setup survive your PTO?

Or does “out of office” mean answering “one quick question” from a beach chair?

Our latest blog covers the backup-admin test: Have another authorized admin complete routine endpoint tasks using their own account and your existing documentation. No coaching from the person who built everything.

Can they find affected devices, deploy to a test group, troubleshoot a failure, pause an automation, and verify the results?

Run it in a controlled test environment before anyone packs a suitcase. If something trips them up, check whether the gap is in the tool, the docs, or the training.

Where’s your team today? Pick A, B, C, or D in the graphic.

If you picked D, we have several follow-up questions. 👀

Get the full walkthrough: https://hubs.ly/Q04DWq_p0

11/12/2026

52% of sysadmins report being expected to have expertise without training. According to PDQ’s 2026 State of Sysadmin report.

Apparently, “you’re good with computers” now covers every platform the company buys.
New tool. New responsibilities. Same calendar.

And somewhere between tickets, patching, and figuring out why that deployment failed, you’re supposed to become the expert.

Being resourceful is part of the job. It still takes time to learn.

Before adding another platform to your team’s plate, answer three questions:
→ What training comes with it?
→ When will the team have time to learn it?
→ Which existing priority moves to make room?

A training budget helps. So does letting someone finish the training without pulling them into six “quick questions.”

What’s the most unexpected thing you’ve been asked to become the expert on?

11/11/2026

Built for sysadmins. Including the ones who get asked, “Can’t you just push the update?”

You found the silent install switch.
Tested the package.
Checked the reboot behavior.
Confirmed payroll wouldn’t become your problem.
Then you clicked Deploy.

We’re big fans of making that last part simple. We’re also big fans of the sysadmins who are doing the work.

Leah would give you a raise, but she’s been paid in treats since onboarding.

What’s the most work you’ve put into making something look like “just one click”?

11/10/2026

The most dangerous words in IT support...

Good thing PDQ will soon have ticketing available!

Check out our news! https://hubs.ly/Q04DQxJ70

11/10/2026

Before you deploy that app to everyone, test it on a machine that has seen some things.

Your freshly imaged test laptop is doing its best. It also has none of the baggage.

A quick software deployment checklist:

1. Test a fresh install AND an upgrade from the version people actually have.
2. Run it with the same account context your deployment will use.
3. Check what happens when the app is already open.
4. Confirm whether the install needs a reboot.
5. Open the app afterward and verify the installed version.

Start with a small pilot that represents your environment. Expand once you’ve checked the results.
And keep the logs.

What’s the test you added after learning the hard way?

11/10/2026

We've got some big news! 🎉

PDQ just acquired Unthread, an AI-powered helpdesk that makes managing IT support requests a whole lot easier.

Because keeping devices running smoothly is one thing. Keeping up with all those "Hey, IT..." messages? That's another.

We're excited to welcome the Unthread team and expand the ways we help IT teams save time, automate busywork, and get more done.

Here's to what's next! 🚀

https://world.einnews.com/pr_news/955640372/pdq-acquires-unthread-to-expand-it-support-automation

11/09/2026

Patch Tuesday isn't what it used to be. With AI changing how quickly vulnerabilities are discovered and exploited, sysadmins are facing more updates, tighter timelines, and tougher decisions about what to patch first.

Join PDQ's IT experts as they break down the latest Patch Tuesday, discuss how AI is changing the patching landscape, and take a closer look at Microsoft's evolving recommendations for Windows updates. We'll also walk through how PDQ can help you manage and automate patching, with a short live demo.

Register by November 17 to be entered to win one of three $100 gift cards.

AI is changing the pace of Patch Tuesday. Join PDQ's IT experts as they break down the latest patches, growing security risks, and what it all means for your patching strategy.

11/09/2026

Death planning. Agent battles. Helicopters.

That’s a PowerShell Podcast episode title with absolutely no intention of being boring.

This episode: “Death Planning, Agent Battles, and Helicopters at MMS Midway.”

Queue it up for your next walk, commute, or maintenance window. The progress bar could use some company.

Which part of that title needs the most explanation? We’re going with helicopters. 🚁

Listen here:

Andrew Pla sets up shop on the San Diego waterfront at MMS Midway Edition for a pair of bar sessions, with the occasional helicopter flyover from the USS Midway...

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