01/09/2026
๐ฆ๐ฐ๐ฎ๐น๐ฒ ๐๐ต๐ฎ๐ ๐บ๐ฎ๐๐๐ฒ๐ฟ๐: ๐๐ป๐๐ฒ๐น๐น๐ถ๐ด๐ฒ๐ป๐ฐ๐ฒ. The future of the enterprise depends on our ability to redesign for learning and connectivity. Our leader of Global Capability Center, Rohail S Qadri, recently discussed with MIT Sloan Management Review India how the most successful organizations are moving beyond isolated workflows to embrace enterprise-wide cognitive models. This is a journey toward deeper insight, faster action, and true strategic agility.
Read the full article here: https://lnkd.in/giYUCy49
Global capability centers (GCCs) have squeezed most of the value they can from process automation. The gains are flattening.
That plateau, argues Rohail S Qadri, President of Professional Services and IT Consulting at Trigent Software Inc, forces a strategic choice: keep refining isolated workflows or redesign intelligence as a connected system across the enterprise. GCCs that stick with siloed optimization risk becoming โsmart in pockets and dumb at scale.โ
The next phase is not about faster tasks but about learning systems. That shift demands new metrics, moving beyond cycle time and cost toward how quickly organizations turn insight into action. It also requires cross-functional intelligence pods and safe environments to experiment, test, and scale cognitive models.
Read the full article here: https://mitsloanindia.com/article/the-cognitive-enterprise-advantage-how-gccs-can-learn-to-think-in-systems/
