09/03/2026
AI should support your best employee, not replace them. π€π€
Your strongest team members bring judgment, empathy, and real human connection to the customer experience.
AI can handle the repetitive questions, missed calls, scheduling requests, and routine follow-up that keep those employees from focusing on higher-value work. ππ
In this episode of The Franchise Advisory Board Podcast, Jeremy Arthur, CEO of Adminify, joins Dave Hansen to explain where AI fits best within the customer journey.
The goal is not to remove people from the process.
It is to give them more time for the conversations and relationships that actually need a human. π
What could your best employees accomplish with a few more hours back in their day?