Haefele Connect

Haefele Connect Haefele Connect is local internet that loves you back. Haefele TV Inc has been in business since 1983 as a local cable service provider.

Get reliable, high-speed internet, crystal clear phone and cable, and superior customer support in NY’s Southern Tier, the Finger Lakes, & Central New York. With over 30 years of exceptional customer service, Haefele is proud to offer its customers reliable, stable internet, cable and digital phone services. The company has grown to over 6,000 customers including Alpine, Barton, Berkshire, Bradfor

d, Burdett, Candor, Caroline, Catherine, Cayuta, Enfield, Hector, Harford, Himrod, Newark Valley, Orange, Reading, Richford, Spencer, Tioga, Van Etten, and Virgil. The company maintains a high level of staffing to ensure personalized customer service, and performs its own cable construction. Our technicians have a thorough understanding of system operation, and can make any necessary repairs if problems arise.

It's 3:00 PM.The kids are home. Homework moves online. Your meeting isn't over. Someone starts gaming. Someone else turn...
08/27/2026

It's 3:00 PM.

The kids are home. Homework moves online. Your meeting isn't over. Someone starts gaming. Someone else turns on Netflix. If your Wi-Fi slows down every afternoon, it may be time for a better home network.

Haefele Managed Wi-Fi helps keep your whole household connected with reliable coverage throughout your home. And with CommandIQ, managing your network is as easy as opening an app.

The sun sets, our crews don't clock out. Whatever it takes to keep the Southern Tier connected, day or night.
08/25/2026

The sun sets, our crews don't clock out. Whatever it takes to keep the Southern Tier connected, day or night.

Preseason is almost here, which means it's time to get the living room or back patio game-day ready. Haefele's Cable TV ...
08/20/2026

Preseason is almost here, which means it's time to get the living room or back patio game-day ready. Haefele's Cable TV includes our Sports Tier package, so you won't miss a single kickoff this season.

Storm rolls through, crew rolls out. New poles going in means more Southern Tier homes getting ready for faster, more re...
08/17/2026

Storm rolls through, crew rolls out. New poles going in means more Southern Tier homes getting ready for faster, more reliable internet

Say “Hey” to the Gigwells family!They're not real Haefele customers but their internet struggles probably look familiar....
08/14/2026

Say “Hey” to the Gigwells family!

They're not real Haefele customers but their internet struggles probably look familiar. From online gaming and movie nights to remote work and homework, they'll show you how Haefele’s fast fiber internet and connectivity keep life running smoothly.

You'll be seeing more of them!

When the road runs out, our crew finds another way. Keeping Southern Tier homes connected sometimes means driving straig...
08/11/2026

When the road runs out, our crew finds another way. Keeping Southern Tier homes connected sometimes means driving straight through the creek bed to get the job done.

Back-to-school season means getting everyone back on schedule.With ExperienceIQ, included with Haefele Managed Wi-Fi, yo...
08/10/2026

Back-to-school season means getting everyone back on schedule.

With ExperienceIQ, included with Haefele Managed Wi-Fi, you can create screen-time schedules that automatically pause gaming and connected devices when it's time for homework, dinner, or bed.

No countdowns. No arguments. Just one less thing to manage.

08/06/2026

Nothing beats celebrating with the community! 🎉
We had a great time at the Spencer Picnic & Parade this past Friday and Saturday, connecting with friends, neighbors, and families. Thanks to everyone who stopped by to say, "Hey!" We’re proud to be part of such an incredible community!

To our customers: thank you! When an outage hits, we know it's frustrating, and we saw your comments. Just know our team...
08/03/2026

To our customers: thank you! When an outage hits, we know it's frustrating, and we saw your comments. Just know our team was on it the whole time. Thank you for your patience. We appreciate our customers, and we're always here for you💙

It was great seeing folks at the Blueberry festival. Despite the rain, we're always out in any weather keeping folks in ...
08/03/2026

It was great seeing folks at the Blueberry festival. Despite the rain, we're always out in any weather keeping folks in the Southern Tier connected.

Address

24 E Tioga Street
Spencer, NY
14883

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

(607) 589-6235

Website

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