BotDojo

01/29/2026

Many B2B SaaS companies hit a growth ceiling somewhere between $5M and $10M ARR.

Personal sales channels like founder-led, referrals, partners, and outbound are all powerful.

The challenge is that these channels are personal by nature, which makes them inconsistent and difficult to scale.

The companies that break through that ceiling don’t rely on more tactics.
They focus on building a demand generation system.

In this free live session, Kalungi founder Stijn Hendrikse breaks down the 3 things B2B SaaS companies that scale past $10M ARR have in common when it comes to generating qualified pipeline.

You’ll learn:
1. How to get clear on your ICP and problems that create urgency
2. How value-first demand generation builds trust before buyers are in-market
3. How to use real sales feedback to continuously improve pipeline quality

This session is designed for SaaS founders and growth leaders who feel like growth has slowed, pipeline feels spiky, or demand is hard to plan around.

01/29/2026

Many B2B SaaS companies stall between $3M and $10M ARR, not because sales stops working, but because demand is inconsistent and difficult to scale.

In this free mini masterclass, Stijn Hendrikse breaks down the three demand generation strategies that consistently show up in B2B SaaS companies that successfully scale past this stage.

You’ll learn how these companies get clear on who they’re really for, how they create demand by leading with value before selling, and how they use sales feedback to continuously improve pipeline quality.

If you’re looking to build more predictable, qualified pipeline without piling on more tactics, this masterclass will give you a clear starting point.

06/24/2025

🎧 Weekly Agent Spotlight: Automate QA of Live Support Agents

Traditional QA methods like CSAT surveys only scratch the surface—capturing a fraction of interactions and relying on inconsistent post-call feedback.

BotDojo’s Agent Quality Intelligence changes that.
Our AI-powered agent automatically reviews 100% of your customer interactions—across voice, chat, email, and social DMs—and delivers real-time, actionable insights:

• Resolution effectiveness: first-contact resolution, average handle time, reopen & escalation rates
• Conversation health: sentiment trajectory, empathy & tone alignment, talk-listen ratio, interruption frequency
• Compliance & brand adherence: script coverage, mandatory disclosures, policy keyword checks, profanity alerts
• Efficiency signals: hold time, silence gaps, wrap-up/after-call work duration
• Coaching insights: per-agent scorecards with strengths, improvement areas, and auto-generated training clips

No more random call reviews. Just consistent, objective coaching and brand-aligned support—at scale.

Let us know if you'd like to see a demo of how our agents help facilitate quality QA reporting:

Schedule a personalized demo to see how BotDojo’s AI agents can transform your business operations, support, and insights.

06/04/2025

Evaluating Multi-Step Agents: BotDojo's Session Evaluations Ensure AI Quality Assurance

Agent evaluations are often overlooked—especially when you're just starting to build agents—yet they're critical for achieving dependable, repeatable results. Single-turn evaluations work well for simple use cases, like a chatbot answering knowledge base questions, but they fall short for long-running tasks and multi-part question-and-answer sessions. In those scenarios, it's not just about whether the final outcome was correct; it's also about whether it was achieved efficiently, using the right number of steps.

Looking at cost per token isn't always a reliable measure of efficiency. Similarly priced models can end up being twice as expensive depending on how many steps and tokens they use to reach the same result. BotDojo's Session Evaluations let you assess entire conversations and workflows, validating complex multi-step interactions.

Why does this matter?

• Ensures that AI agents maintain context throughout lengthy exchanges
• Verifies that complex, multi-turn processes complete successfully
• Catches subtle conversation breakdowns that single-turn evaluations miss
• Delivers holistic quality metrics that reflect real user experiences

If you're building agents, start with evaluations—your users engage in complex journeys, and your assessments should reflect that.

Visit https://hubs.la/Q03qMmy00 and create an account today to learn how BotDojo's Session Evaluations can raise your AI quality assurance to the next level.

06/03/2025

Weekly Agent Spotlight: Meet BotDojo's Executive Agent! 🔍

Drowning in data silos and scattered knowledge? Our Executive Agent converts information overload into actionable intelligence by connecting to all your critical knowledge repositories.

Unlike traditional search tools, the Executive Agent:

• Understands context, not just keywords
• Delivers precise answers, not just documents
• Summarizes vast information in seconds
• Preserves relationships between data points

Ready to transform scattered data into strategic advantage? Learn more: https://hubs.la/Q03qr4j00

06/02/2025

Did you know every customer conversation reveals something about your product? We see each ticket is a window into how real users experience your product and a chance to make it better. Our Founder & CEO Paul Henry explains how:

Every support ticket tells a story about where your product or documentation falls short. When users reach out for help, they reveal critical gaps in your customer experience—whether it's confusing product flows, unclear documentation, bugs, or missing features.

01/31/2025

OpenAI just dropped o3-mini and it’s already live in BotDojo!

More power, better reasoning, and lower costs, all seamlessly integrated into your AI workflows.

Whether you’re building AI agents, automating workflows, or optimizing complex tasks, this model gives you more flexibility and performance inside BotDojo.

Start building today at https://hubs.la/Q034Yr_g0

01/30/2025

AI Support Chatbots often promise ticket deflection, but most can only handle basic FAQs, leaving support teams buried in repetitive questions.

BotDojo goes further: accurate, source-cited answers that solve real customer issues and actually reduce ticket volume.

Finally, AI that works as hard as your team does.

https://hubs.la/Q034pV8s0

12/10/2024

Miva transformed 2,000 pages of support documentation into an AI-powered support agent with BotDojo. The result? A 10-point increase in CSAT and a 70% boost in first-contact resolution—all in just one month.

Want to learn how? Read the full case study:

Learn how Miva leveraged BotDojo to transform its 2,000-page library into a reliable, searchable knowledge base in under a month, ensuring accurate responses and eliminating outdated content. Build, evaluate, and deploy AI solutions—all in one platform.

12/06/2024

New to BotDojo or looking to get more out of the platform? Join our CEO, Paul Henry, next Thursday for a live webinar designed to help you build your first AI solution and unlock BotDojo’s full potential.

During the session, you’ll learn:
- How to navigate BotDojo’s tools and features.
- Step-by-step guidance for creating agents, chatbots, and workflows.
- Tips for testing and refining your projects to achieve better outputs.

📅 When: Thursday, December 12, 2024
⏰ Time: 12 PM CT

👉 Save your spot here: https://hubs.la/Q02-KH5k0