12/13/2021
King Technology, Inc. (KingTech), a Springfield, IL based IT Consulting firm, is seeking a Network Support Specialist. For 30 years KingTech has supported businesses with professional full-service IT support. From large companies to small home offices, KingTech serves as the on-call IT Department when hiring a full-time IT staff isn't cost effective.
Network Support Specialist:
Job Responsibilities:
Analyze, design, build and configure new local area network (LAN) and wide area network (WAN), including installation of network software, network hardware, firewalls, and security settings for all network equipment.
Maintain, update, and expand customer networks and all related equipment.
Includes, but is not limited to, setting up desktop computer equipment, installing all network and system software including operating systems and user software packages for new employees, install/migrate servers, handle Email/Exchange conversions and setup, set up and configure Video Surveillance Camera Systems, cable Installation.
Set up new users on LAN and/or WAN networks, provide access permissions to approved groups and configure security settings for new employees.
Maintain and back up all networks, including hardware and software updates daily to keep systems running efficiently.
Troubleshoot and identify daily LAN and WAN network issues, including active directory and user accounts, to ensure minimal connectivity problems and outage.
Analyze all attempted or successful network security breaches to determine breach cause, resolve related issues and secure network to prevent future infiltration.
Evaluate and document LAN and WAN data to ensure networks are performing at peak capacity and suggest solutions to improve performance and mitigate disaster.
Job Skills and Qualifications Required:
* Associate degree
• Three years remote access, network, cloud services, email, and computer server experience
• Network software experience,
• Monitoring, Security and OS Software experience
Preferred: *
• Bachelor’s degree
• Previous IT help desk experience
• Previous hardware and software testing experience
*Only full-time employees eligible
This Company Describes Its Culture as:
Innovative -- innovative and risk-taking
Aggressive -- competitive and growth-oriented
Outcome-oriented -- results-focused with strong performance culture
Stable -- traditional, stable, strong processes
People-oriented -- supportive
